File a privacy complaint

Privacy complaints we can help with

We accept written complaints about:

• How the CFPB collects or uses personal information;
  
• How, when, and with whom the CFPB shares personal information;
  
• The type(s) and/or amount of personal information the CFPB collects; and
  
• Any other concern(s) you may have about how the CFPB handles personal information and/or its impact(s) on personal privacy.

Complaints about the privacy of a business entity, a corporation, or any entity other than a person are not covered by our privacy complaint procedures.

Please keep in mind that Privacy Act requests for access, amendment, or correction are not privacy complaints – filing a complaint does not negate or replace your right to seek judicial relief under the Privacy Act or other federal laws for violations of individual privacy rights.

Submit a privacy complaint

To submit a complaint, you can write a letter that includes:

• Your name
• A summary of your complaint or a written description of the specific circumstances
• A summary of other steps taken, if any, by you or the CFPB to resolve this complaint
• A preferred method of contact about your complaint – a mailing address, telephone number, email address or fax number