SHIPPING & DELIVERY 

Orders will only be shipped and delivered to addresses located in the United Kingdom. 

DELIVERY IS FREE ON ALL ORDERS WITH A FINAL BASKET VALUE OF OVER £40.

Standard Delivery

Delivery is £4.99 to Mainland UK or FREE with subscription orders.

Delivery to Northern Ireland is £8, but also FREE with subscription orders.

PLEASE BE ADVISED THAT TO GUARANTEE DELIVERY IN TIME FOR CHRISTMAS DAY YOU WILL NEED TO PLACE AN ORDER NO LATER THAN 19th DECEMBER

After you make your order, it will be shipped within the next 1-3 business days. 

Once your order leaves our facility, you can expect your delivery within 2-3 business days.

If you have not received your order within 6 BUSINESS DAYS, please do get in contact with our team at support@zenb.co.uk

Please be aware that we are unable to process or deliver orders on a Saturday, Sunday or Bank Holiday. For example, if you place an order on Saturday, this will be processed at the earliest on Monday.

For further information on shipping and delivery, please see our Terms of Sale ("Shipping" at paragraph 6).

RETURNS & EXCHANGES

If for any reason you are not happy with your ZENB purchase, please reach out to us at www.zenb.co.uk/pages/contact or by email on support@zenb.co.uk.

We strive to deliver products to you in excellent condition, but if your products arrive damaged or faulty, please let us know. Our customer service team will be happy to either replace your purchase or issue you a refund.

For further information on returns and exchanges, please see our Terms of Sale ("Your Rights" at paragraph 18).