Fujitsu Technology and Service Vision 2024

A woman running in a park that symbolizes sustainability, surrounded by office buildings that symbolize business

Transformation into a regenerative enterprise

Fujitsu Technology and Service Vision (FT&SV) is an evolving story that describes the future we want to create with our customers and partners, how technology empowers people to realize our vision and what actions we need to take now.

Both business and society are being transformed by the rapid evolution of technology. The rapid evolution of AI is at the heart of these technology advances. At the same time, sustainability has become an increasingly critical challenge around the world.

As a result, we’ve arrived at a tipping point, where AI evolution and the sustainability challenge intersect. It’s a tipping point that provides a unique opportunity for us to build a different future.

In FT&SV2024, we describe the new enterprise model required, how technology can enable transformation and the concrete actions we need to take together now.

Download the latest FT&SV 2024 (PDF version)

Download executive summary

Download full report

Regenerative enterprise

the state of a woman chatting at a business meeting

A vision of organizations beyond the tipping point

With the evolution of AI and sustainability now becoming critical management priorities, how should organizations transform in response to these twin pressures?

We believe that the key word for our time is Regeneration. We need to regenerate the global environment and ensure that everyone can enjoy a healthy and fulfilling life.

Rapidly evolving digital technologies have great potential to regenerate both the environment and people’s well-being. We refer to organizations that use technology to create net positive value for the environment, economy and well-being as regenerative enterprises.

Technology vision

The role of technology in transformation

How will regenerative enterprise evolve in the future? How will it be enabled by digital technologies?

Advanced AI will be at the heart of the technology required to enable regenerative enterprise.

We explore the four characteristics of regenerative enterprise and how Fujitsu's latest technologies will help to realize it.

Transformation in action

an image of a building wall showing green trees

Leveraging technology to transform organizations and address sustainability challenges

How can we drive business growth by addressing sustainability issues?

Fujitsu supports organizations as a partner in realizing sustainability transformation through digital innovation.

Through Fujitsu Uvance, we're working to realize sustainability transformation by using technology to address three social challenges: Planet (solving global environmental issues), Prosperity (developing a digital society) and People (improving people's well-being).

Take the first step to transformation with FT&SV 2024

Fujitsu Technology and Service Vision 2024

Download the PDF of executive summary with 18 pages and the full report with 64 pages.

Index

Opening

Regenerative enterprise
Technology vision
Transformation in action

Download executive summary

Download full report

Insights for leaders

Enhancing AI sustainability: With AI on the edge

As businesses worldwide strive to reduce their carbon footprints and enhance sustainability, AI's role is becoming increasingly pivotal. Traditionally, AI has relied on centralized cloud infrastructures, which, while offering scalability and computational power, come with significant environmental costs. The growing demand for AI amplifies the energy required to store, process, and transmit vast volumes of data. The migration of AI from the cloud to "AI on the edge" involves deploying AI models and computations directly on devices or closer to the data source, rather than relying on distant cloud servers. This approach not only enhances performance and reduces latency but also offers substantial sustainability benefits. By lowering energy consumption, minimizing data transmission, and optimizing resource efficiency.

Generative AI: Redefining consulting in the digital age

Artificial Intelligence (AI) and Generative AI is transforming technical consulting. Today, Generative AI is revolutionizing how consultants' approach problem-solving, innovation, and client engagement. Generative AI is redefining technical consulting by enhancing problem-solving, enabling data-driven insights, and personalizing client engagement. Its ability to generate novel content and simulate various scenarios is transforming the consulting landscape, providing consultants with powerful tools to address complex challenges. With Generative AI’s consultants can more quickly and easily explore and generate innovative ideas, model scenarios, and provide data-driven insights redefining the consulting landscape. Consulting is rapidly becoming a collaboration between humans and AI enabling redefining the value proposition of consulting in the digital age.

AI Model Collapse: Identifying and mitigating the risks

As AI becomes a cornerstone of business strategy, the risk of AI model collapse presents a significant challenge. Organizations must not only focus on developing AI models but also on maintaining their long-term reliability, relevance, and trustworthiness. Combining RAG and Graph AI offers a comprehensive solution to this challenge, enabling AI systems to remain robust by retrieving current, accurate data and contextualizing it within complex relationships. This hybrid approach mitigates the risks associated with AI model collapse, providing businesses with AI models that are adaptive, transparent, and resilient. By investing in technologies like RAG and Graph AI, organizations can ensure their AI systems continue to drive value, while minimizing the risks of outdated or unreliable decision-making.

Discover more Fujitsu insights