A communications platform for federal, state, and local agencies

Secure communications from the start

Our secure government communication platform helps protect the exchange of important government information, all with robust controls necessary for compliance.

A new kind of flexibility

Zoom’s flexible architecture is built with your workforce in mind, including strategic solutions that enable government employees to do their best work from anywhere.

Expanding citizen engagement

From video-first public safety services to increased access to justice, our dynamic government communications platform and integrations evolve the way you connect with citizens.

Zoom for Government vs. commercial Zoom

In the United States, we offer a separate platform, called Zoom for Government (ZfG), that is designed to conform with the federal government’s security requirements. While originally created for federal agencies, ZfG is also available to U.S. state and local government customers as well as other approved businesses and organizations.

Zoom for Government delivers an intuitive and secure experience similar to commercial Zoom. Both versions of the platform are scalable and flexible, giving today’s public sector organizations what they need to achieve their goals while still helping to protect important information.

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Been authorized at the FedRAMP Moderate Level
Received Provisional Authorization (PA) from the Defense Information Systems Agency (DISA) for the Department of Defense (DoD) at Impact Level 4 (IL4)
Obtained an Authorization to Operate (ATO) from the Department of the Air Force for conducting IL4 CUI-based video meetings and phone calls
Achieved a StateRAMP Moderate authorization

Learn more about Zoom for Government

HIPAA
CMMC
CJIS

Zoom platform solutions for government organizations

Increase citizen engagement

Open a digital dialogue with the public

Serve every member of your community by evolving the way you reach constituents

Zoom Meetings

Make town halls interactive and engaging with HD video and in-meeting chat
Zoom Phone

Streamline how you field incoming inquiries with call queues and auto-attendants
Zoom Rooms

Expand the courtroom experience by deploying smart, touch-enabled in-office hardware
App Marketplace

Meet constituents where they are and across their preferred applications

Update legacy operations

Say goodbye to analog processes

Zoom’s flexible architecture enables agile operations, helping expedite traditional government work

Zoom Meetings

Attract and retain better talent by encouraging a hybrid workplace and flexible collaboration
Zoom Phone

Deploy features like call routing to delegate administration across departments and teams
Zoom Rooms

Connect officials, staffers, and even in-the-field teams from the office, homes, and on the go
Zoom Team Chat

Communicate quickly with co-workers around the country through instant messaging
Zoom Webinars

Scale internal learning courses or compliance trainings to a large audience

Transform service delivery

Improve outcomes through refined services

Simplify mission-critical communications with a platform designed for omnichannel services

Zoom Meetings

Make your press conference or courtroom more accessible with auto-generated captions
Zoom Phone

Communicate on the go while still maintaining the privacy of your personal number
Zoom Rooms

Deploy digital signage to display announcements and information in official buildings
Zoom Events

Celebrate local events and special holidays together in an engaging virtual setting. Available in commercial Zoom only

Scale public safety

Strengthen how you safeguard and support citizens

Improve government communication with field personnel, secure communities, and help protect lives

Third-party integrations

Zoom offers APIs and the latest SDKs to allow dynamic integrations with software and hardware partners, further enabling situational awareness and first responder activities
Zoom Rooms

Create learning spaces and enable virtual family visitation for incarcerated people
Zoom Phone

Communicate in areas where data speeds are reduced, even leveraging the SMS feature for text messages

Work happy with Zoom AI Companion

Simplify your workday

Automate key tasks across your workday to help streamline workflows and increase productivity
Improve Team Effectiveness

Seamlessly integrated into your workflows, making your team more efficient no matter when and where they work
Enhance your capabilities

Enable peak performance by helping you leverage the power of your data to ensure you have the information you need at your fingertips, so you can stay efficient and productive

Deliver personalized and seamless constituent experiences with a unified contact center

Outpace constituent experiences

Create simple, human, and secure experiences to help build confidence in government
Meet your constituents where they are

A seamless unified experience across any engagement channel including video, eliminating frustration and silos
Empower, upskill and attract civil servants

Retain and attract employees possessing valuable institutional knowledge and an understanding of how government functions
Deliver better organizational outcomes

Lower agency costs and drive higher productivity with a single, easy-to-deploy unified employee and customer experience platform

Zoom Workplace for Government

Enable richer collaboration, ensure tighter alignment and drive mandated Future of Work initiatives across government agencies, employees, contractors and teams with Team Chat & channels, Phone, Whiteboard and Meetings in a single offering.

Government and public sector entities have an option of using the Zoom Workplace for US Government (FEDRAMP) or the standard Zoom Workplace offering. Please check with your Zoom account team for more information.

Empower agency communications with a fully capable unified communications platform
Accelerate agency productivity with Zoom Meetings, Team Chat and Zoom Rooms for huddles, sidebar conversations and conference room connectivity
Collaborate on Zoom Whiteboard from your desktop or room, and easily share it with others
Leverage Zoom Events and Webinars for constituent outreach when conducting civil and council meetings
Use cloud-based Zoom Phone for seamless communications amongst employees when in the field and for redundancy

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Strengthen your relationship with the public

Get connected with citizens and convey important government information by deploying solutions designed for seamless communication.

Communicate with co-workers or constituents in a pinch with Zoom Phone’s agile calling features.

Learn About Phones

Elevate your calls to video to connect groups of up to 1,000 people for internal trainings or coordination across departments — all in a secure environment you can engage with from home, the office, or on the road.

Learn About Meetings

Scale to 50,000 attendees with video webinars for expanded town halls, press conferences, and industry events.

Learn About Webinars

Elevate public services

Zoom’s comprehensive government communication platform meets the dynamic needs of agencies looking to connect with constituents and provide more accessible, modern public services.

From city council meetings to search and rescue operations, forge meaningful connections with Zoom’s dynamic unified communications platform, which is anchored by reliable, HD video and audio.

Workforce transformation

Whether you’re a local department or state agency, strip government work of redundancies and stagnant processes by building a workspace defined by technology tailored to employees’ needs.

Zoom provides industry-leading virtual meetings, chat, VoIP phone systems, and workspace solutions to help your agency embrace a new era defined by innovation and ingenuity.

Your government digital transformation questions, answered

Get the information you need on using Zoom or Zoom for Government at your agency.

From collaboration on investigations to location services tied to e-911, the Zoom platform helps transform the way front-line workers perform tasks by streamlining all of their communications in a safe, scalable way.

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Save time and increase public safety with video parole hearings, arraignments, prison visitation, and witness testimony. using the Zoom Video conferencing and collaboration platform.

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Zoom’s suite of collaboration tools provides state and local government agencies with opportunities to be more productive and inclusive in public hearings, courtrooms, law-making, administration, and the delivery of constituent services.

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Key resources