PURE EV Epluto 7G

Buying date: 14oct2021 issues:1) poor suspension: hard suspension.Not comfortable.Can sense each pit of road.Back pain & hand pain for long drive.2) weld brakes: side mirror weld brake.Side stand weld brake.Battery carriage weld brake.Safety guard weld brake.3) loud sounds while driving: main stand hitting to bottom portion of bike body.Battery jumping inside carriage.4) uncomfortable driving experience: very light weight bike.Poor built quality.Less stable at all speed.Speed reduces as weight on bike increases.5) other maintenance works: bike handle bearing.Head lamp.Bike name logo.Bike color.Main stand rubber.Mcb switch.Brake sensor.Side mirror.Battery holder belt.Battery discharged.Handle grip silver part.Number plate.6) battery issue: battery sudden stopped working once in one year.Battery not able to charge due to fully drained.7) at each time you need to pay for handling charges, Welding charges, Part charges etc.8) no response from hyderabad customer care on emails.What is good:1) brake system2) battery warranty.3) no issues in motors till now.4) tyres.At the end:1) poor built quality2) high maintenance cost3) not reliable4) no response from hyderabad customer care.5) get frustration while driving on bad road6) one can use it only for buying grocery i will not recommend this bike.

After a lot of research online, I had purchased pureev epluto 7g on 18/08/2021.My buying experience was pretty smooth and the showroom people were good in their service.But the vehicle was not feeling sturdy enough.Within 6 months of usage the handle bar balance has become bit crooked.Till now the head light is throwing light to the sky rather than the road.Within 2.5 hears of purchase, Following complaints came in: inspite of 4 points of charge the bike stopped in the middle of my commute and i had to push it all the way to home.The display went off and the showroom says if it is a minor repair it will cost rs.500 or if a replacement display rs 2500.The battery has also lost its performance.Please don't purchase this.Pureevis a worst ev company.I heared from the showroom that almost 15 bikes are standing in showroom for battery replacement which pureev is not doing in spite of warranty coverage.Their customers have approached court to claim damage.As far as i see the company will soon become bankrupt.

Battery was totally waste.13 times given for service which includes 1 time sent to factory in hyderabad.Second time also sent and waiting for 1.5months still not arrived.With current condition can travel 20~25kms only.After then we need to push the vehicle untill charging station.Customer care number given but even if you call 1000 times none pick up the call.Official website is having grievances number and it also same like customer care number.Pure is more focusing om sales not in service.Now new scheme is on going for exchange offers with additional cost.Battery within warranty but they don't want to replace it even after 13 times given for service.Rest of china fittings are ok since i used this just 7000 kms.50% post to purchase i am keeping the vehicle as idea without battery since it gone to service and take months to get back.

Suspension should be lot better, Paint job gets started flaking around a year of usage need to paint the whole chassis again in comparison to honda which i own didn't needed to paint even after 8 yrs of service.Battery issues are always frightening and constant fear of vehicle non relaibility is their no solid solution of battery voltage drops till now facing problems and even did everything as told like to give 2-3 hrs rest before and after charging to so called cell balancing don't know what company are they running.Bottom line battery is the only biggest issue faced not a great relaible vehicle to be driven.

I purchased the top modal of the pure ev vehicle in approximately 92, 000/- a few months back.It stopped working even before the 1st free service.After calling support at ahmedabad dealer - harshesh bikes, They asked to bring a 'not working' vehicle to the store to get repaired.I am still not sure what's the fault is, But, I feel my 90k is wasted completely.I recommended everyone - please not to buy this or any other china/india made electric vehicles.Do only if you wish to waste your hard-earned money.