Fund your future
You have a vision and we want to invest in it. Zendesk Ventures provides capital and expertise for your company. If you’re advancing the customer experience, employee experience or innovating with Generative AI – we want to hear from you.
Programme benefits
More than money
Partnership
Receive useful product feedback and rich customer insights to build integrations so you can stay ahead of the game.
Network
We’ll connect you with our sales team, educating them on your product and suggesting you to our customers.
Expertise
Gain more exposure with our robust network. Meet with our execs and customers and receive ongoing mentorship.
Visibility
We’ll aim to feature your products in our marketplace, promote your company and capture joint success stories.
Testimonials
“Zendesk is known for their focus on enabling high-quality customer experiences for every business they work with. PolyAI’s mission to deliver the world’s most lifelike and helpful voice assistants felt perfectly aligned. We’re excited to begin our partnership with Zendesk Ventures.”
Nikola Mrkšić
CEO and Co-Founder, PolyAI
Our portfolio
Active companies
PolyAI enables call centres to deliver best-in-class customer experiences with AI-powered voice assistants that can authenticate calls, complete transactions and more.
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unitQ consolidates customer feedback and support interactions from over 60 sources and detects possible issues before they become problems, boosting NPS.
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Observe.AI is a conversational intelligence platform that analyses customer conversations to surface insights and improve agent performance.
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Zuper makes it easy for businesses to keep their field workforce on track. Tools for scheduling, work orders and invoicing keep the focus on customers, not paperwork.
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Alliants enables luxury experience companies to deliver top-tier customer experiences through messaging, apps, in-depth customer data and automation.
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GoodData helps companies deliver on their analytics goals and scale their data use cases – from self-service and embeddable analytics to machine learning and IoT.
Meet the companyAlumni companies
Tymeshift creates automated solutions that eliminate manual workforce management processes. With forecasting and automatic scheduling, inefficiencies are gone. We acquired Tymeshift in 2023.
Lessonly helps businesses train and coach employees to onboard more quickly and receive feedback more effectively. Seismic acquired Lessonly in 2021.
Stella Connect brings customer service teams together through coaching, feedback and quality assurance – no matter where employees work. Medallia acquired the company in 2020.
Frequently asked questions
We invest in early to growth-stage private companies advancing the customer experience (CX), employee experience (EX) and Generative AI.
Are you an investor?
CX is what we do best, so if you’re looking to invest in this space or have a portfolio company we should invest in, we’d love to connect. Email ventures@zendesk.com.
