Privacy policy

Privacy Policy of Yellowshop.es

Thank you for visiting the Yellowshop.es website operated by SHOES RETAIL S.L.U. We respect your privacy and wish to protect your personal information. To learn more, please read this privacy policy. This privacy policy explains how we use and collect your personal information as well as the steps we have taken to protect your personal information. Finally, this policy explains your options regarding the collection, use, and disclosure of your personal information. By visiting the site directly or through another site, you accept the practices described in this policy.

Data Protection

In accordance with Article 12 of the European Regulation 2016/679 on Data Protection, we inform you that your personal data will be incorporated into the "Customers" information system owned by SHOES RETAIL S.L.U., with Tax ID: B65359531, and registered in VOLUME 42071, SHEET 201, PAGE B 399703, REGISTRATION 1, Commercial Registry of Barcelona. Your data will be processed for the purpose of managing your orders and to be able to make personalized offers, which is why all the information we ask for is necessary. We inform you that you have the right to access, rectify, cancel, and oppose the processing of your data, all through the online tools that we make available to you on this site (privacidad@yellowshop.es), by telephone at 902 107 057, or by postal mail to SHOES RETAIL S.L.U. C/SANTALÓ 152 08021 - BARCELONA.

1. Identity and address of the Data Controller

The owner and Data Controller for the purposes of the applicable Data Protection Laws (GDPR and the laws developing it) is SHOES RETAIL S.L.U., with Tax ID B65359531 and address at C/SANTALÓ 152 08021 - BARCELONA.

2. Protection of personal data in accordance with applicable regulations

SHOES RETAIL S.L.U., as the responsible for this Website and in accordance with the provisions of the GDPR and other applicable regulations on personal data protection, and by Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSI-CE), has implemented those policies, means and technical and organizational procedures to guarantee and protect the confidentiality, integrity and availability of your personal data.

3. Data Processing and Confidentiality

SHOES RETAIL S.L.U. will always inform you which data must be provided to comply with the purposes detailed later. All those involved in any phase of the processing and/or the entities to whom the data have been communicated -if applicable and pursuant to the corresponding authorization expressly granted by you- are obliged to observe professional secrecy and to adopt the levels of protection and the necessary technical and organizational measures within their reach that guarantee the security of personal data, avoiding, as far as possible, unauthorized access, illicit modifications, theft and/or loss of data, and to ensure the corresponding level of security of the treatments carried out by SHOES RETAIL S.L.U. according to the nature and sensitivity of the data provided by you through this Website. However, you are warned and informed that technical measures are not infallible or impregnable, which is why SHOES RETAIL S.L.U. cannot be held responsible for such practices or their consequences, especially, the presence of viruses or other elements or for the damages that may arise from the presence of viruses, connection or downloading of content from the Website by you that cause alterations in computer systems (hardware and software).

4. Personal Data

Refers to any information or data that can identify you directly (for example, your name or surname) or indirectly (for example, your national identity document or D.N.I.). Personal Data includes information such as email/postal addresses/mobile phone, user-generated content, among others. It could also include unique numerical identifiers such as the IP address of your computer or the MAC address of your mobile device, as well as the information we obtain through cookies.

5. Collection of Personal Data and Purposes of Processing

We may collect or receive your data through our website via the corresponding contact form. To this end, in some cases, you provide us directly with your data (for example, when you contact us) and in other cases, we collect them (for example, when using cookies to analyze how you use our website). You will find more detail and information through the following table and its corresponding headings in the terms of the GDPR:

Data Processing Manager:
SHOES RETAIL S.L.U., owner of the website: http://yellowShop.es Tax ID: B65359531 with address at C/SANTALÓ 152 08021 - BARCELONA

Purpose of data processing and retention:
  • Provision of sales services for a wide range of women's shoes online, as well as boots, sandals, and accessories from the best brands through the website's e-commerce https://shop.yellowShop.es/ in order to address the inquiries and needs that you present to us and see how we can help you in the shortest possible time.
  • Providers with access to data.
  • Profile analysis.
  • Sending commercial communications (newsletter) about the products and services of SHOES RETAIL S.L.U.
  • Live chat to address your suggestions and resolve your doubts.
  • Contact: atc@yellowshop.es
  • The data subject expressly consents to the Data Controller performing the following activities and/or actions, unless otherwise indicated when contracting or requesting information regarding the services mentioned in the previous column or as a result of a subsequent revocation of the initially granted consent:
  • E-commerce: We inform you that SHOES RETAIL S.L.U. will process your data to offer you the sale of products of all types of footwear online through its website https://shop.yellowshop.es/. For more information about the terms of sale, access the following link: https://shop.yellowshop.es/condic.htm. Legal basis: consent of the interested party.
  • Providers with access to data: We inform you that, as necessary, your data will be processed by third-party companies that help us provide IT services, such as platform providers, maintenance, and support in our databases, as well as in our software and applications that may contain data about you, without the need for your consent, considering that SHOES RETAIL S.L.U. already undertakes to formalize a contractual relationship with them (data processors) with the intention of maintaining the strictest confidentiality in the processing of your personal data. Legal basis: execution of a contract.
  • Profile analysis: We inform you that we perform profile analyses through the purchases made on the web portal with the purpose of creating sales statistics through automated decisions. Legal basis: consent of the interested party.
  • Sending of communications by electronic means and subscription to newsletters through the web portal https://shop.yellowshop.es/, informing interested parties of promotions, services, advertising, and other information about the company's services as well as by collaborators with whom a commercial promotion agreement has been reached among its customers. In this case, third parties will never have access to personal data. In any case, commercial communications will be made by SHOES RETAIL S.L.U. and will be about products and services related to SHOES RETAIL S.L.U.'s sector, identical or similar to those that were initially contracted or of interest to the Customer, in accordance with Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce. Legal basis: consent of the interested party.
  • Live chat: through our live chat, you can consult us about any doubt or suggestion by providing us with your identification data (name) and contact information (email) so that we can contact you at the moment, and thus, help you and provide the assistance required in relation to the services offered by SHOES RETAIL S.L.U.. All this is carried out through SMARTSUPP, a data processor, provider of SHOES RETAIL S.L.U., which fully complies with the requirements established in the GDPR and the regulations that develop it: https://www.smartsupp.com/help/privacy/ Legal basis: consent of the interested party.
  • Contact: We will process the personal data related to your name and email to contact you through the email atc@yellowshop.es to resolve any doubt or suggestion you want to present to us. Legal basis: consent of the interested party. Once the relationship has ended, the data will be kept for the period of time that is appropriate to comply with the statute of limitations for possible data protection offenses, as well as according to the statute of limitations provided in the rest of the regulations that may be applicable.

Legal Basis for Processing:
  • Compliance with contractual obligations.
  • Legitimate Interest.
  • Express Consent.
  • Legal Imperative.
  • The execution or compliance with contractual obligations will occur when processing is necessary for the performance of a contract in which the interested party is a part or for the application at their request of pre-contractual measures.
  • Legitimate interest will serve as a basis for responding to your inquiries and providing the required information, as well as, if applicable, for the eventual sending of commercial communications.
  • The request for information and subscription to the newsletter is based on the consent that is requested from you.
  • The legal imperative will occur when processing is necessary for the compliance with a legal obligation applicable to the data controller.

Recipients:
  • We inform you that your data may be processed by other entities (data processors) for the successful provision of SHOES RETAIL S.L.U. services. The transfer of your data to third parties for other purposes will require your prior consent.
  • Your data will be processed by third-party companies that help us provide IT services, such as platform providers, maintenance, and support in our databases, as well as in our software and applications that may contain data about you, without the need for your consent, given that SHOES RETAIL S.L.U. is already in charge of formalizing a contractual relationship with them (data processors) with the intention of maintaining the strictest confidentiality in the processing of your personal data.

Rights:
  • You may exercise at any time your rights of access, rectification, deletion, opposition, limitation, and portability of your data, as well as revoke consent for the processing of your data.
  • You may exercise at any time your rights of access, rectification, deletion, opposition, limitation to processing and portability of your data, as well as revoke consent for the processing of your data by writing to SHOES RETAIL S.L.U. with Tax ID B65359531 and address at C/SANTALÓ 152 08021 - BARCELONA or to the email address privacidad@yellowshop.es In compliance with Article 80 of the GDPR, we inform you that you have the right to mandate the Spanish control authority to exercise on your behalf the rights that assist you in matters of data protection.

Origin of Data:
  • From the data subject or third parties.

The data processed come from the data subject and/or third parties authorized by them on behalf of SHOES RETAIL S.L.U.: The categories of data that we process are:

  • Identifying data (name, surname, ID number, etc.)
  • Postal and/or electronic address.
  • Contact telephone.
  • Economic data inherent to the payment of the product you wish to purchase.

6. Transfer in Special Circumstances

If there is a sale, merger, consolidation, change in corporate control, substantial asset transfer, reorganization, transformation, or liquidation of the websites currently owned by SHOES RETAIL S.L.U., then, at our discretion, we may transfer, sell or assign the information collected on this Site to one or more relevant acquiring parties, communicating the change of responsibility for your data to you.

7. Subsequent Data Processing

When SHOES RETAIL S.L.U. carries out a subsequent processing of your personal data for a purpose other than that for which they were collected, you will be provided, prior to such subsequent processing:

  • information about this other purpose.
  • your consent if necessary.
  • any other additional information.

8. Links

Finally, although SHOES RETAIL S.L.U. provides links to third-party websites, it is not responsible for the content found on such websites to the extent that they are managed by third parties unrelated to SHOES RETAIL S.L.U. It is also not responsible for the personal data or the processing that is carried out through the mentioned websites.

9. Social Networks

We inform you that SHOES RETAIL S.L.U. is present on social networks. The processing of data that is carried out of people who become followers on social networks through any of the official pages (and/or perform any link or action of connection through social networks) of SHOES RETAIL S.L.U., will be governed by this section, as well as by those conditions of use, privacy policies and regulations of access, use and similar that belong to the relevant social network in each case and previously accepted by the user. SHOES RETAIL S.L.U. will process your data for the purposes of properly managing its presence on the social network, informing you of activities, products or services of SHOES RETAIL S.L.U. as well as for any other purpose that the regulations of the Social Networks may allow.

10. Intellectual Property

All the content of this website, including texts, trademarks, distinctive signs, logos, images, graphics, and designs, are the property of SHOES RETAIL S.L.U. and are protected by current legislation on Intellectual Property. Under no circumstances does access to the portal by the user grant any rights over such content, not even for mere reproduction for personal use.

11. Changes to the Privacy Policy:

SHOES RETAIL S.L.U. reserves the right to modify this policy to adapt it to new legislation or jurisprudence, as well as to recommendations and guidelines from the relevant Control Authority. In such cases, SHOES RETAIL S.L.U. will duly inform you of the updates and changes in its privacy policy.