Shipping policy
GENERAL INFORMATION
Currently, you can make your purchase in Spain*, Portugal, France, Italy, and Germany.
Within Spain, we do not ship to the Canary Islands, Ceuta, and Melilla.
Within Portugal, we do not ship to the Azores Islands.
Shipping costs
- Spain* (including the Balearic Islands) and Portugal: SHIPPING €3.99 (no shipments to the Canary Islands, Ceuta, and Melilla)
- Other countries: €8.99
The transportation of items from www.yellowshop.es online is carried out by the transport company.
DELIVERY OF YOUR ORDER
Home delivery
You can receive the order at the address of your choice but never in a post office box. If you have chosen home delivery, the carrier will pass by the indicated address and if absent will contact you via SMS or telephone call to the contact number provided in the order. The second delivery will be made on the date agreed upon by phone.
DELIVERY TERMS
For orders placed within Spain and Portugal (does not include Balearic Islands) delivery times are 24 to 48 hours on business days. This period does not include Saturdays, Sundays, or holidays.
For more information, you can consult the following table:
Orders before 13:00h | Orders after 13:00h | |
Monday-Wednesday | 24-hour delivery | 48-hour delivery |
Thursday | 24-hour delivery | Delivery on Monday |
Friday | Delivery on Monday | Delivery on Tuesday |
Saturday-Sunday | Delivery on Tuesday | Delivery on Tuesday |
For orders placed to the Balearic Islands or other countries, delivery times are 3 to 6 working days. This period does not include Saturdays, Sundays, or holidays.