WHO Global Learning Laboratory for Quality
Sharing, challenging and sparking Innovation for quality health services
Learning for quality health services
Learning is critical to quality of care. The WHO Global Learning Laboratory (GLL) for Quality aims to understand how to improve quality of care, paying close attention to actions required to achieve desired health service improvement. The GLL uses various mechanisms to encourage learning, linking the experiences, expertise, and wisdom of people around the world on important issues relating to quality health services.
The GLL provides a safe space to share knowledge, experiences and ideas; to challenge ideas and approaches; and to spark new thinking to enhance quality of care.
The GLL is organized around three areas of focus, grounded by learning pods or communities to accelerate learning on quality informed by local action.
First, quality policy and strategy, which enables the consideration of how to drive quality across all levels of the health system through national direction.
Second, some specific technical areas – water, sanitation and hygiene, and infection prevention and control; and HIV for example, which have critical linkages to quality of care.
Third, the role of compassion, acknowledging the human interactions that drive quality of care.
Share
Challenge
Spark
Webinars
We invite you to regularly visit our page for upcoming and completed webinars related to the work of the GLL.
Highlights
Fact sheet
Video: What is quality of care?
Publications
Quality of care in fragile, conflict-affected and vulnerable settings: taking action
In fragile, conflict-affected and vulnerable settings, delivery of quality health services faces significant challenges, including disruption of a routine...
Quality health services: a planning guide
The WHO Quality Health Services: a planning guide focuses on actions required at the national, district and facility levels to enhance quality of health...
Handbook for national quality policy and strategy: a practical approach for developing policy and strategy...
The “WHO handbook for national quality policy and strategy” outlines an approach for the development of national policies and strategies to...
Achieving quality universal health coverage through better water, sanitation and hygiene services in...
This document provides a summary of national actions taken to advance WASH in health care facilities within the context of quality universal health coverage....
Achieving quality universal health coverage through better water, sanitation and hygiene services in...
The WHO/UNICEF Global Action Plan for WASH in HCFs recognises that sustained improvements in WASH in Health Care Facilities require integration between...
Events
Related health topic
Contact
World Health Organization
Avenue Appia 20
1211 Geneva 27
Switzerland
E-mail: GLL4QUHC@who.int