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Wren Kitchens review
We put Wren Kitchens through our rigorous lab tests and also surveyed Which? members about their kitchens, including those who had bought from Wren.
We assessed three of Wren's kitchen ranges: the Vogue flat-packed units, ready-assembled Infinity units, and Infinity Plus range, which is bespoke and offers the biggest choice of designs.
To see how Wren Kitchens compares with other leading brands, discover the best and worst kitchen brands according to our analysis
Wren Kitchens overall scores
Our overall scores combine expert lab assessment results and customer survey data from real owners.
Log in now or join Which? to reveal the results for Wren Kitchens.
| Unit | Overall score | Lab assessment score | Customer score | Customer service | How well the kitchen lasted | Visit retailer |
|---|---|---|---|---|---|---|
| Infinity | Wren Kitchens | |||||
| Infinity Plus | Wren Kitchens | |||||
| Vogue | Wren Kitchens |
Table notes: The overall score is based on the lab assessment of the units (60% weighting) and feedback from our customer survey (40% weighting), which incorporates the customer score, plus ratings for the level of customer service and how well the kitchen lasted. The customer survey was conducted online in February 2023 among 4,378 Which? members who have bought a new kitchen in the past 10 years. Wren sample size: 342.
We tested 19 kitchen ranges from various brands, giving them an overall score based on their performance in the lab and customer ratings.
One of Wren's kitchens scored lower in our laboratory tests.
The best kitchen we assessed achieved an overall score of 81%. Our five best kitchen suppliers all scored over 75%.
At the bottom end of the table, our lowest-scoring kitchen earned 59%. In fact, eight kitchens from four brands all got scores of less than 70%.
For advice on creating a stylish, functional kitchen, read our guide to kitchen planning
Wren Kitchens lab assessment scores
Our expert lab tests are specially designed to test how kitchens will stand up to everyday use.
Log in now or join Which? to see how Wren Kitchens performed.
| Unit | Lab assessment score | Quality of units | Loading shelves | Drawers and runners | Hinges |
|---|---|---|---|---|---|
| Infinity | |||||
| Infinity Plus | |||||
| Vogue |
Table notes: Lab assessment scores are calculated based on a kitchen’s performance in 19 tests across four key areas - quality of units, loading shelves, drawers and runners and hinges. Ratings are combined to create an overall assessment score.
One of Wren's ranges lost marks for the quality of its shelving.
Find out how we test kitchens in our lab.
Wren Kitchens customer survey score
We spoke to 342 Which? members with a Wren kitchen to find out how real owners rate them.
Log in now or join Which? to see what customers think of Wren Kitchens.
| Customer survey category | Scores and ratings |
|---|---|
| Customer score | |
| Customer service | |
| Quality of cupboards, doors, drawers and worktops | |
| Quality of finish | |
| How well the cupboards, doors, drawers and worktops lasted | |
| Value for money |
Table notes: Based on the responses of 384 Wren Kitchen customers in an online survey of 4,378 Which? members conducted in January and February 2023. Customer score is a combined score based on customer ratings of satisfaction with their kitchen and likelihood of recommending to a friend.
Our top overall scorer achieved an outstanding score of 86% in our customer survey.
At the other end of the table, some of the brands we assessed scored just two stars for customer service.
We also used our reader survey to find the 7 things people regret most about their kitchen design
How to buy a Wren Kitchen
You can't buy a Wren Kitchen from their website. The process for buying their kitchens is as follows:
- Book a free home measure - if you are not able to measure your home yourself, Wren will perform this service for you.
- Book a free design appointment - you can book a showroom appointment, home appointment or virtual appointment with Wren's kitchen expert. Find out more on the Wren website
- Delivery and installation - Wren will deliver your kitchen. You can choose whether to use their installation service, book your own trader, or install the kitchen yourself.
Wren Kitchen design services
You can choose between in-store, online and at-home appointments with Wren Kitchens' designers – all are free.
During in-store and online appointments, your designer will create a 3D plan and 360-degree virtual-reality view of your kitchen and give you an estimated price. Consultations usually last about 60 to 90 minutes.
During an at-home appointment, the designer will measure your kitchen and discuss ideas. You'll also be able to see samples and brochures. These consultations usually last 45 minutes or less.
Wren Kitchens also offers an online kitchen planner, where you can try out different colours and styles.
Wren Kitchens installation
Fitting Wren Kitchens yourself
Wren Kitchens' Vogue units come flat-packed, and its Infinity and Infinity Plus units come ready-built. Our lab testers fitted all the units so we can give you some insight into how easy it is to do yourself.
Log in now or join Which? to find out how easy it is to fit a Wren kitchen yourself.
Does Wren install kitchens?
Yes, Wren Kitchens has an optional fitting service at extra cost. It approves the installers and says that their workmanship is independently audited. Wren also removes your old kitchen.
We asked Which? readers who used Wren Kitchens' service to rate their experience and the quality of the installation.
Log in now or join Which? to reveal the results.
| Customer score | Arranging | Speed | Installation quality and finish | Mess during and after installation | Keeping to arranged times | Communication | Resolving problems |
|---|---|---|---|---|---|---|---|
Table notes: Based on the responses of 384 Wren Kitchen customers in an online survey of 4,378 Which? members conducted in January and February 2023. Customer score is a combined score based on customer ratings of satisfaction with their kitchen and likelihood of recommending to a friend.
Compare Wren's kitchen installation services with Magnet and Wickes in our guide to the best kitchen fitters
Finding a fitter for your Wren kitchen
If you don't want to fit your kitchen yourself or use Wren Kitchens' installation service, you can hire your own installer.
To find a reliable fitter for your Wren Kitchen, use our free Which? Trusted Traders service.
Wren Kitchens ranges and unit szes
Wren's Vogue carcasses come in 5 ranges, and there are 27 Infinity and Infinity Plus ranges.
They also have a new Easy-Fit range, which was not released at the time of our last round of testing.
All of Wren's units come in three depths: 370mm, 570mm and 620mm. They come in standard widths and heights.
Wren Kitchens guarantees
Wren's guarantees vary, depending on the kitchen range you choose. For instance, the Vogue range has a 15-year warranty, the Infinity has a 20-year warranty, and the Infinity Plus comes with a 25-year warranty.
The warranties don't include any appliances or worktops, nor can you transfer them to another person.
Find out more at wrenkitchens.com
This article uses insights from the Which? Connect panel, collected from research activities with our members. Find out how to get involved