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29 May 2024

Ideal boilers review

Ideal gas boilers are among the most popular in the UK. Our latest boiler survey reveals what people really think of them

Jake MasseySenior researcher & writer

In this article

Ideal is a boiler manufacturer whose Logic and Vogue ranges run cheaper than average. But do these boilers fall short on quality?

Our latest boiler survey has shown that most Ideal boiler owners are satisfied with their purchase, with an overall customer score of 75%. However, that only accounts for 20% of the full score.

Only Which? members can access our full results. Log in now or join Which? to find out the best boiler brands and how Ideal boilers stack up against the competition.

Ideal gas boilers score

We've shared boiler customer scores with everyone, but only Which? members can see all of our scores. Log in or join Which? to access the full results.

Best Buy	Reliability	Customer score	Overall engineer score	Ease of sourcing	Ease of replacing	Build quality	Manufacturer support	Unbiased recommendation	% Score

Ideal boiler owners are likely to be satisfied, with 85% telling us they were happy with their purchase and 83% telling us they would recommend Ideal to someone else.

However, this lags behind the average figures: 87% of people are satisfied with their boiler and 87% would recommend their chosen brand to someone else. So Ideal boiler owners are generally happy, but not more so than typical owners.

Engineers' reviews of Ideal boilers

Boilers are major purchases you should only make once every 10 to 20 years. You can keep yours for longer if you get it regularly serviced and get faults fixed quickly.

We've asked people who bought a boiler in the past six years about whether it's fault-free. When faults are reported, we measure how serious the fault was, how long it took for the first fault to happen, and we make sure it was fixed by an engineer.

Using this data, Which? members can see which brands produce boilers that are less prone to fault than others.

Join Which? to see all the ratings.

Ideal boiler costs

Combi boilers

Boiler name	Sizes available (kW)	Standard warranty (years)	Extended warranty (years)	Price range (smallest kW output and biggest kW output)
Logic Max	24; 30; 35	10	10	£1,160 - £1,382
Vogue Max	26; 32; 40	12	12	£1,379 - £1,590
Logic +	24; 30; 35	7	7	£1,065 - £1,357
Logic	24; 30; 35	7	7	£920 - £1,170
Esprit eco	24; 30; 35	5	5	£820 - £1,017
i2	24; 30; 35	5	5	£600 - £846
Atlantic	24; 30; 35	5	5	£620 - £774

Regular boilers

Boiler name	Sizes available (kW)	Standard warranty (years)	Extended warranty (years)	Price range (smallest kW output and biggest kW output)
Mexico HE	15; 18; 24; 30; 36	2	2	£1,412 - £3,563

System boilers

Boiler name	Sizes available (kW)	Standard warranty	Extended warranty (years)	Price range (smallest kW output and biggest kW output)
Vogue system Gen 2	15; 18; 26; 32	8	8	£1,112 - £1,485
Vogue Max system	15; 18; 26; 32	12	12	£1,269 - £1,629
Logic system 2	15; 18; 24; 30	2	2	£964 - £1,170
Logic+ system 2	15; 18; 24; 30	7	7	£1,184 - £1,305
Logic Max system 2	15; 18; 24; 30	10	10	£1,199 - £1,349

How expensive are Ideal boilers?

Ideal boilers tend to be cheaper than average, with ranges such as the Logic and Vogue composed of more budget-priced models.

Where to buy Ideal boilers

It's easy to rush into making a decision, especially if your boiler breaks down in winter, but we recommend getting a couple of quotes from a qualified heating engineer and comparing costs. Our Trusted Trader service can link you up with vetted boiler installers in your area.

You could also buy a boiler yourself and hire an installer, though make sure you seek expert advice before doing so, to have your current heating system assessed and identify the type of boiler that meets your specific needs. If you buy a boiler without having an installer lined up, you could find yourself struggling to find someone willing to set it up for you. An installer may have access to trade or wholesale prices, and will be able to recommend a model based on a holistic assessment of your home and heating system.

Only a Gas Safe Registered engineer/installer can install a new boiler: it's both dangerous and illegal to do so yourself if you're not qualified.

Where to buy a boiler – find out what your options are

Are Ideal boilers efficient?

New boilers must be A-rated, but how efficiently your boiler works in practice depends on several factors, including how you use it and how well it's installed. Use a Which? Trusted Trader for your boiler installation and regular maintenance.

Visit Ideal to find out more about Ideal boilers.