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NFU Mutual travel insurance is only available to customers who've bought Home and Lifestyle or Bespoke home insurance policies. You can see how we rated them in our NFU Mutual home insurance review.
Like most travel insurers, NFU Mutual covers some pre-existing medical conditions – but these won't be covered unless you declare them when applying for a policy.
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The latest data from the Financial Conduct Authority shows that NFU Mutual – which underwrites its own policies – paid out 90-95% of claims made on annual European policies in 2022. This is above the average of 76%.
It also paid 90-95% of claims made on annual worldwide policies – higher than the 82% average.
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For medical emergencies abroad, call +33 (0)1 45 16 64 65.
To make a claim, call +44 (0)808 231 1200 or call the agency office you bought your policy through.
Before calling for cancellation claims, you should contact your travel agent and/or airline to seek a refund or to move your trip.
You'll need your policy document when you call.
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