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Wickes kitchens review
We put Wickes kitchens through our rigorous lab tests and also surveyed Which? members about their kitchens, including those who had bought from Wickes.
To help you decide whether a Wickes kitchen is right for you, we tested two of their ranges in our lab: the Bespoke and Lifestyle ranges.
To see how Wickes compares with other leading brands we reviewed, discover the best and worst kitchen brands
Wickes kitchens overall scores
Our overall scores combine expert lab assessment results and customer survey data from real owners.
Log in now or join Which? to reveal the results for Wickes kitchens.
| Unit | Overall score | Lab assessment score | Customer score | Customer service | How well the kitchen lasted | Visit retailer |
|---|---|---|---|---|---|---|
| Lifestyle | Wickes kitchens | |||||
| Bespoke | Wickes kitchens |
Table notes: The overall score is based on the lab assessment of the units (60% weighting) and feedback from our customer survey (40% weighting), which incorporates the customer score, plus ratings for the level of customer service and how well the kitchen lasted. The customer survey was conducted online in February 2023 among 4,378 Which? members who have bought a new kitchen in the past 10 years. Wickes sample size: 297.
We tested 19 kitchen ranges from various brands, giving them an overall score based on their performance in the lab and customer ratings.
One of Wickes' ranges scored six percentage points higher than the other.
The best kitchen we assessed achieved an overall score of 81%. Our five best kitchen suppliers all scored over 75%.
At the bottom end of the table, our lowest-scoring kitchen earned 59%. In fact, eight kitchens from four brands all got scores of less than 70%.
For advice on creating a stylish, functional kitchen, read our guide to kitchen planning
Wickes kitchens lab assessment scores
Our expert lab tests are specially designed to test how kitchens will stand up to everyday use.
Log in now or join Which? to find out how they scored.
| Unit | Lab assessment score | Quality of units | Loading shelves | Drawers and runners | Hinges |
|---|---|---|---|---|---|
| Lifestyle | |||||
| Bespoke |
Table notes: Lab assessment scores are calculated based on a kitchen’s performance in 19 tests across four key areas - quality of units, loading shelves, drawers and runners and hinges. Ratings are combined to create an overall assessment score.
One of Wickes' ranges lost some marks for quality of units and hinges.
Find out how we test kitchens in our lab.
Wickes kitchens customer survey score
We spoke to 297 Which? members with a Wickes kitchen to find out how real owners rate their kitchens.
Log in now or join Which? to find out what Wickes customers told us.
| Customer survey category | Scores and ratings |
|---|---|
| Customer score | |
| Customer service | |
| Quality of cupboards, doors, drawers and worktops | |
| Quality of finish | |
| How well cupboards, doors, drawers and worktops lasted | |
| Value for money |
Table notes: Based on the responses of 297 Wickes customers in an online survey of 4,378 Which? members conducted in January and February 2023. Customer score is a combined score based on customer ratings of satisfaction with their kitchen and likelihood of recommending to a friend.
Our top overall scorer achieved an outstanding score of 86% in our customer survey.
At the other end of the table, some of the brands we assessed scored less than 65% overall – including some two-star ratings.
We also used our reader survey to find the 7 things people regret most about their kitchen design
How to buy a Wickes kitchen
The buying process for a Wickes kitchen varies depending on the type you choose.
You can purchase a Wickes Lifestyle kitchen from the Wickes website or in store, with or without a design appointment.
You will need to attend a design appointment to purchase a Bespoke kitchen. Wickes also provides a free measuring service when you buy this range.
Wickes design service
Wickes offers a free design appointment, which you can choose to have in person or by video call. The designer will look at your space (and measure it, if they come to your home) and advise on what will suit your style and needs.
Once plans are ready, you'll be invited to a store to see the design as a 3D visualisation, discuss changes and get a quote.
Wickes also has an online kitchen planner you can play around with to find different combinations of ranges and colours.
Wickes kitchen installation
Fitting a Wickes kitchen yourself
Both Wickes’ Lifestyle and Bespoke ranges come flat-packed, so we assembled and fitted them as part of our lab assessment to find out how easy this is.
Log in now or join Which to find out how easy it is to fit a Wickes kitchen yourself.
Does Wickes install kitchens?
Yes, it offers an optional fitting service at extra cost, using its national network of Wickes-approved kitchen installers. The fitting service includes a technical survey of your space before your kitchen is fitted.
We asked Which? readers who used Wickes' service to rate their experience and the quality of the installation.
Log in now or join Which? to reveal the results.
| Customer score | Arranging | Speed of installation | Installation quality and finish | Mess during and after installation | Keeping to arranged times | Communication | Resolving problems |
|---|---|---|---|---|---|---|---|
Table notes: Based on the responses of 297 Wickes customers in an online survey of 4,378 Which? members conducted in January and February 2023. Customer score is a combined score based on customer ratings of satisfaction with their kitchen and likelihood of recommending to a friend. Customers also rated other aspects of the service, shown as star ratings.
Compare Wickes' kitchen installation service with Magnet and Wren in our guide to the best kitchen fitters
Finding a fitter for your Wickes kitchen
If you do not want to fit your kitchen yourself or use Wickes' installation service, you can buy your fitted kitchen from Wickes and hire your own installer.
To find a reliable fitter for your Wickes kitchen, use our free Which? Trusted Traders service.
Wickes kitchen ranges and unit sizes
Wickes Lifestyle comes in four ranges and the Bespoke comes in nine.
Wickes units come in standard sizes including 50mm and 60mm widths. Their cabinets are 570mm deep.
Wickes kitchen guarantees
Wickes Bespoke cabinets, hinges and runners have a 20-year guarantee, and doors and drawer fronts come with a 10-year guarantee.
The Lifestyle units have a 10-year guarantee, and there's a five-year guarantee on doors.
To find out more, visit the Wickes website
This article uses insights from the Which? Connect panel, collected from research activities with our members. Find out how to get involved