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Wickes fitted wardrobes review
To find the best fitted bedroom furniture brands, we spoke to more than 2,500 owners of fitted wardrobes.
We asked them to rate their wardrobes on factors such as quality and value for money, as well as asking about issues they had with durability, delivery, and installation.
Wickes may not be the first company you associate with bedroom furniture – so you may be interested to find out how it performed.
You can read an overview of all the brands' results in our guide to the best fitted bedroom furniture brands.
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Overview: Wickes fitted wardrobe review
To discover which brands are the best investment, we asked customers to rate their fitted wardrobes for build quality, value for money and delivery and installation.
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Brand | Customer score | Value for money | Build quality | Furniture met expectations | Durability | Delivery speed* | Installation quality | Customer service* | Visit retailer |
---|---|---|---|---|---|---|---|---|---|
Wickes | n/ | n/a | n/a | n/a | Wickes bedroom furniture |
Table notes: Based on responses of 2,966 Which? members and members of the public who reported on their experience of buying fitted bedroom furniture in the past 10 years (* for the past two years). Survey conducted online in May 2022. Customer score is a combined score based on customer ratings of satisfaction with their furniture and likelihood of recommending the brand to a friend. n/a means that not enough data was gathered to give a star rating.
Wickes durability ratings
As well as asking our readers to rate their wardrobe for durability, we also asked them to report whether it showed any sign of damage or wear and tear.
Across the brands, an average of 18% of buyers reported that they've experienced problems with their doors, and 17% reported that their furniture has required repairs.
Log in or join Which? to see how Wickes performed compared to average.
Brand | Customer score | Durability | Furniture with door problems | Furniture required repairs |
---|---|---|---|---|
Wickes | ||||
Average | n/a | n/a | 18% | 16% |
Table notes: Based on responses of 2,966 Which? members and members of the public who reported on their experience of buying fitted bedroom furniture in the past 10 years. Survey conducted online in May 2022. Customer score is a combined score based on customer ratings of satisfaction with their furniture and likelihood of recommending the brand to a friend.
Wickes delivery and installation service rating
Moving on from the quality of the furniture itself, we also asked customers to tell us about their experience with their furniture delivery and installation services.
Unfortunately, we didn't hear from enough Wickes customers to provide information about these services.
We were able to calculate the experience of the average buyer – displayed here – and you can see how all of other brands performed on our best fitted bedroom furniture brands page.
Average time taken for delivery | Experienced problems at delivery | Experienced problems at installation |
---|---|---|
5 weeks | 33% | 33% |
Table notes: Based on responses of 2,966 Which? members and members of the public who reported buying fitted bedroom furniture in the past 10 years. Survey conducted online in May 2022.
The vast majority of our respondents waited less than two months for their furniture (80%), and one third waited less than two weeks (33%).
In addition, 67% reported having no issues with their delivery. The most common problems were the delivery being rearranged several times by the brand (10%), some parts becoming unavailable after ordering (9%), and some parts being missing at delivery (8%).
Similarly, only 33% of consumers had issues with their installation, with the most common problems being delays (12%), the furniture not fitting properly (10%), and extra work being required, leading to extra costs (8%).
To see how the other brands performed, check out our guide to the best fitted bedroom furniture brands.
Wickes built-in wardrobes
Wickes' wide selection of sliding wardrobes includes both contemporary and Shaker-style furniture. It doesn't offer modular wardrobes, unlike its rival Ikea.
Flick through our image gallery to see a selection of Wickes' wardrobes.
All Wickes sliding doors are from specialist wardrobe door company SpacePro, which also supplies Argos, B&Q and Homebase. That's why you're likely to see a lot of crossover between the companies.
Many of its doors come in standard sizes, but if you need adjustments to help fit your space, it also sells accessories to fill gaps at the top, sides or even around awkward angles, such as those caused by a sloping ceiling.
You can also have your furniture made to measure, although there are some limitations. If you're not fitting your wardrobe into a space between two walls, you can also buy end panels to create a built-in space.
Does Wickes offer a fitted furniture design service?
No. Many of Wickes sliding doors are available to buy online, but you need to do the design yourself.
If you want made-to-measure doors, you'll need to fill in a form with your requirements and these will be checked by Wickes staff.
You can use the buying guide on the website Wickes has created in partnership with SpacePro.
Can you install your own Wickes fitted furniture?
Yes, you can. Wickes has several installation videos that show you how to install your sliding wardrobe doors.
Wickes guarantees
Wickes offers a one-year guarantee on its modular storage and a two-year guarantee on its doors.
This isn't as impressive as the majority of other fitted wardrobe companies, which offer 10-year guarantees on their products.
However, it does offer a two-year workmanship guarantee for its installation service, which is more generous than most other brands.
If you're looking for design inspiration, see our fitted wardrobes: costs and design ideas.
This article uses insights from the Which? Connect panel, collected from research activities with our members. Find out how to get involved