Which? Shorts podcast: we investigate the reality of airline customer service

Our snapshot research reveals which travel companies are letting customers down with their customer service.

In this week's Which? Shorts podcast, we share with you our investigation into travel companies and their customer service.

Trying to amend your booking or change your seats on a plane can often be frustrating, and today we can show you which companies let us down.

Listen here to the full episode, written and read by Lauren Bell.

We bring you new episodes of the Which? Shorts podcast each Wednesday, all hosted by our team of journalists.


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A version of this article was originally published in the July issue of the Which? Travel Magazine.