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Everypaw pet insurance review
Read our expert review of Everypaw pet insurance and find out how we rate its policies for cats and dogs
Everypaw is a trading name of Pinnacle Insurance plc, which was established in 1971 and underwrites other brands reviewed in our survey, including The Post Office.
Everypaw covers cats, dogs and rabbits, and it sticks exclusively to lifetime cover.
We've rated dozens of insurers on their policies and, where possible, claims service. Members can log in to read our full reviews. If you're not already a member, join Which? and get full access to these results and all our reviews.
Lifetime policies
These pay out for ongoing issues your pet may have throughout its lifetime. There are two main types:
Annual cover has a maximum overall limit that includes all conditions your pet may experience, which resets each year. With some policies, there may also be a lower maximum amount you can claim per year for any single condition.
Per condition per year has a maximum limit for each condition you'd need to claim for, which resets each year.
Non-lifetime policies
These policies exclude certain conditions after you hit a claims limit.
Per condition or ‘max benefit’ pays a limited amount for each condition and the condition is excluded once the limit has been reached.
Time-limit per condition has both a condition limit and a time limit of 12 months after you first claim for that condition before it is excluded.
Accident only
Accident only policies pay out a fixed amount for each accidental injury to help pay for your pet’s treatment. It’s the cheapest type of pet insurance cover but excludes illnesses entirely.
We analyse and rate 31 elements of cat insurance policies and 34 elements of dog insurance policies – plus how much each pays in vet fees – to come up with the overall policy score.
Different policy elements are enhanced or reduced within the policy score, to reflect the relative importance of each.
For example, the amount a policy pays for vet fees and how this money is made available counts for more in the score than the amount provided for holiday cancellation.
We’ve awarded Which? Best Buy status to some lifetime policies that have high policy scores, meet minimum criteria for the amounts they’ll pay out in vet fees each year, and that provide dental cover for both accidents and illnesses.
We haven’t been able to evaluate all insurers offering Best Buy policies on their levels of customer service.
You can find out more about how Best Buys are selected in our guide to the best pet insurance.
How good are Everypaw pet insurance policies?
Members can log in to read our full policy analysis. If you're not already a member, join Which? and get full access to these results and all our reviews.
Everypaw: key cover areas rated
Members can log in to read our full policy analysis. If you're not already a member, join Which? and get full access to these results and all our reviews.
How good is Everypaw at handling claims?
The latest data from the Financial Conduct Authority shows that Pinnacle Insurance (Everypaw's underwriter) paid 95-100% of claims on its lifetime policies in 2022, which was around average.
Of those who claimed, 0-5% made a complaint while claiming, which was also around average.