I had a flight delay, can I get compensation?
Know your flight delay compensation rights and don't get left out of pocket.
Flights
If your flight is delayed or cancelled, you may be able to claim compensation or get a refund - it'll depend on the reason for the delay or cancellation. Our guides and free letter tools can help you claim.
Flight delays & cancellations
When you’re hit by flight cancellations and delays we think airlines need step up and compensate you automatically. Until they agree, you can use our free guides to make your claim.
I had a flight cancellation, can I claim compensation?
If your airline is based in the UK or EU, or you're flying from a UK or EU airport, your airline must help if your flight is cancelled.
Can I get compensation for a flight delay or cancellation due to a strike?
Regardless of the reason for a delay or cancellation, your airline still has a duty of care to look after you
Template Letters
Letter to claim flight delay compensation
If your flight is delayed, you may be entitled to compensation under the EU Denied Boarding Regulation. Use our free tool to claim compensation from your airline.
Letter claiming compensation after luggage was damaged
It's frustrating when your luggage is damaged by an airline but you have rights to claim compensation under the Montreal Convention. Use our letter to make a claim.
Letter to claim compensation for lost luggage
Luggage that has been missing for 21 days is considered lost. Use our letter within seven days of your luggage being classed as lost to claim compensation.
Letter to make a Section 75 claim for a cancelled flight
You can claim for a cancelled flight paid for using a credit card and with a total ticket value of over £100, if the airline refuses to refund you.
Letter to request compensation for cancelled flights
If your flight is cancelled, you may be entitled to compensation under the EU Denied Boarding Regulation. Use our free tool to claim compensation from your airline.