Data protection

It’s increasingly important that we protect our personal data, but what about the data that companies have on us? Our guides explain your data protection rights.

I'm being charged for unwanted premium rate text messages

Are you paying for texts you don't want or didn't ask for? There are several scenarios where you should check the small print before you sign up to a text service, so you know exactly what it will cost.

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How do I make a subject access request (SAR)?

You can make a subject access request if you want to access the personal data a company holds about you. This guide explains how to make one and what to include in the request.

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What counts as personal data?

What counts as personal data may include more than you initially realise – our guide explains your personal data rights under GDPR.

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My personal data has been lost after a breach, what are my rights?

If you become aware that an organisation has lost your personal data, there are steps you can take to protect yourself and in some cases claim compensation following a data breach.

Lauren Deitz

What is identity theft?

If you think your identity has been stolen, you should contact your bank or credit card company and the police as soon as possible to let them know the situation.

Tali Ramsey

How do I stop unwanted premium rate texts?

Have you discovered you're paying for texts you don't want and didn't ask for? Follow our advice to stop paying for unwanted premium rate text messages.

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How to stop nuisance phone calls

Unwanted phone calls can be a real nuisance. Read the Which? guide on what to do if you are plagued with unwanted calls and top tips on how to avoid them in the first place.

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How to deal with spam text messages

Spam text messages are on the increase. Follow the Which? step-by-step guide to put a stop to these nuisance texts.

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Regulations

Data Protection Act 2018 (GDPR)

The Data Protection Act 2018 brought the EU's General Data Protection Regulation (GDPR) into UK law. It governs your personal data rights, including the way companies handle your data and the compensation you can claim for misuse of your data.