I think my energy meter is faulty, what can I do?If you think your energy meter is faulty, don't be left out of pocket. We guide you through the process of getting it fixed and claiming a refund.Hannah Downes
Do I have to accept a smart meter?Smart meters are the latest technology for your household electricity and gas meters. But do you have to accept one if you're offered it?WWhich?
Free downloadLetter to complain about an inaccurate meter readingIf you receive an energy meter reading you believe to be inaccurate, use our template letter to complain to your energy company.