Phone bills & costly calls

Premium phone numbers can end up being very costly but there are things you can do to avoid being stung by high charges. Our guides help you understand the regulations that protect you.

The cost of my mobile phone contract has gone up, can I cancel?

If mobile phone provider raises contract prices, see what you can do and whether you can cancel your contract.

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Can I challenge an excessive bill after using my mobile abroad?

Received a huge mobile phone bill after using your phone on holiday? You might be able to reject the charges. Read the Which? guide on what you can do.

Tali Ramsey