1. Your privacy: Sky Network Television Limited ("we", "us", "our") is committed to ensuring the privacy of your information, and meeting the requirements of the Privacy Act 2020, as amended (“Privacy Act”). The way we collect and treat personal information in association with our Sky Sport Now service is explained in this Privacy Policy.

2. What this Privacy Policy applies to: This Privacy Policy applies to:

1. personal information submitted on or through the Sky Sport Now website and the Sky Sport Now App, and otherwise in the course of using or applying for any products or services we provide under the Sky Sport Now brand (the "Sky Sport Now Service");

2. personal information submitted to us that otherwise relates or is connected to the Sky Sport Now Service (e.g. in relation to a competition or promotion run in association with Sky Sport Now, or on social media);

3. where we have arrangements with a third party (eg a reseller, or your internet or mobile service provider) to provide and or promote any of our services ("Third Party Supplier"), the information we receive from such Third Party Suppliers;

4. any information automatically retrieved during visits to the Sky Sport Now website or on or through the Sky Sport Now App;

5. any personal information about you collected from our advertising or commercial partners (including any relevant third party that assists such advertising or commercial partners) to find the right people to show their ads to; and

6. any personal information about you collected from third parties where you have consented to such disclosure or as authorised under the Privacy Act.

3. Your consent: By accessing and browsing the Sky Sport Now website, downloading or using the Sky Sport Now App, using or subscribing to the Sky Sport Now Service, or otherwise submitting personal information to us, you consent to the collection, use, disclosure, storage and processing of personal information in accordance with this Privacy Policy.

4. Changes to Privacy Policy: We may modify, alter or otherwise update this Privacy Policy from time to time by posting a new version of this Privacy Policy on the Sky Sport Now website. You should check this Privacy Policy regularly to make sure you have read and understand the latest version

5. When we collect information: When you provide personal information to us (e.g. by contacting or corresponding with us, or you enter one of our promotions or competitions), or you subscribe to or use the Sky Sport Now Service, or you download or use the Sky Sport Now App, we may (either directly, via our service providers or otherwise) collect personal information about you, your household and the way you and your household use the Sky Sport Now website, Sky Sport Now Service, Sky Sport Now App and the other products and services that we provide.

6. Information we collect: The kinds of information we collect may include:

1. any information actively provided to us, such as your name and contact details, gender identity, date of birth, credit/debit card information and other payment details, voucher codes, and if you subscribe to the Sky Sport Now Service, whether you subscribe directly or via a Third Party Supplier;

2. details of your subscription(s) and the devices used to access our services (such as IP address and type of device and connection);

3. information about what services are being used by you or on your account and when and how they are being used (including how you interact with the various features and functionality on the Sky Sport Now website, Sky Sport Now Service and Sky Sport Now App);

4. information about how you interact with us and others about our products and services (including via direct feedback, social media, or customer service). If you do not provide personal information when we request, it may mean that we cannot provide you with certain products or services. For example, if you do not provide us with your credit/debit card details then we cannot allow you to subscribe to the Sky Sport Now Service.

7. Purpose: The information we collect is held and used by us for the purpose of:

1. responding to claims or complaints made by you or any member of your household;

2. cooperating with Government, regulatory or industry authorities;

3. generating market research, statistical analysis and ratings;

4. providing you with the Sky Sport Now website, Sky Sport Now Service and Sky Sport Now App and any other services that you receive from us including tailoring the Sky Sport Now website, Sky Sport Now Service and Sky Sport Now App to you to create a personalised viewing experience through the promotion of content that would be of interest to you based upon your information collected;

5. running and administering promotions and competitions;

6. credit and risk assessment and management, debt collection (which includes logging overdue debts and/or liquidated damages you owe us with credit reference agencies) and identity verification;

7. targeting advertising (e.g. to ensure that people viewing our advertisements, and any third party advertisements on the Sky Sport Now service, Sky Sport Now website or Sky Sport Now App, are viewing advertisements that are relevant to them);

8. improving and optimising our service offerings;

9. allowing you to view information about your use of the Sky Sport Now Service and Sky Sport Now App;

10. monitoring (and enforcing) compliance with the law and applicable terms and conditions;

11. where you consent (e.g. by subscribing to the Sky Sport Now Service or signing up to receive email updates from us), communicating with you (by telephone, post, email, electronic notification, text, in-app message or otherwise) regarding our services (including any other Sky products or services) and/or third party services (including making recommendations or suggestions for certain content or services that you may be interested in) from time to time; and

12. cooperating and sharing information with Third Party Suppliers in relation to arrangements to provide and/or promote our and/or Third Party Suppliers’ services. Each Third Party Supplier will treat your personal information in accordance with their respective privacy policies.

8. Disclosure: Unless you have authorised us to do so, we will not rent or sell your personal information and will not disclose it to any third party except:

1. where disclosure is connected to the purposes for which the information was collected as listed in clause 7;

2. to our service providers, Third Party Suppliers, credit reference and debt collection agencies, communications and network operators and selected business partners;

3. to relevant authorities, parties and/or applicable intellectual property rights holders (or their representatives) if we consider that you are in breach of the law or our rights;

4. to relevant third parties including advertising and commercial partners for the purposes of providing aggregated and anonymised reports and analysis; or

5. where required, or permitted, by law.

9. Opt outs: You may opt out of receiving commercial electronic messages from us by using the unsubscribe facility we provide in the message. However, as the database we operate for the Sky Sport Now Service is separate from the database we use for our other services, you agree that you may have to opt out of receiving commercial electronic messages about the Sky Sport Now Service and our other services separately (and sometimes this may mean that in order to stop receiving commercial electronic messages from us altogether, you will need to opt out more than once). Subject to the previous sentence, we will handle all opt-out requests in accordance with the Unsolicited Electronic Messages Act 2007.

10. Access and correction: You may request access to or correction of your personal information at any time by writing to us at 10 Panorama Road, Mt Wellington, Auckland, or support@skysportnow.co.nz. If you subscribe to the Sky Sport Now Service, you also have the ability to access and update many of your account details on the "MY ACCOUNT" section of the Sky Sport Now website.

11. Storage and processing: We will store and process your personal information in New Zealand or in any other country in which we or our service providers or selected business partners maintain facilities for doing so. Your personal information may therefore be transferred outside of New Zealand.

12. Retention: If you subscribe to the Sky Sport Now Service, we may hold personal information about you and your household, and your Sky Sport Now account will remain valid, after your Selected Sky Sport Now expires. We may continue to contact you for a period after you Selected Sky Sport Now expires, as permitted by applicable law. However, we will only hold personal information for as long as we are legally entitled to.

13. Cookies: You can browse the Sky Sport Now website (while you are not logged in) without providing any personal information. However, when you enter the Sky Sport Now website your device will automatically be issued with a cookie. These identify your device to us so that we can track your activity and interests, improve the speed and reliability of the Sky Sport Now website and provide you with better and more relevant services and advertising. Cookies in themselves do not identify individual users and are not used to collect or store personal information about you. Depending on your device, you may be able to change your settings to notify you when a cookie is issued, or to reject any cookies, but the latter may mean that we cannot provide certain services

14. Automatically retrieved information: Some information may be automatically retrieved while you access and browse the Sky Sport Now website (whether or not you are logged in) including:

1. the features that you use, the pages that you visit and the actions that you take on the Sky Sport Now website;

2. your IP address;

3. the domain name that you are accessing the internet from; and

4. the browser and search engine (if any) that your device uses. The information automatically retrieved is used in statistical and aggregate formats to assess the effectiveness of and improve the Sky Sport Now website and our services, and to determine our visitors' preferences and interests (including to provide you with more relevant advertising).

The information automatically retrieved is used in statistical and aggregate formats to assess the effectiveness of and improve the Sky Sport Now website and our services, and to determine our visitors' preferences and interests (including to provide you with more relevant advertising).

15. Security: To prevent unauthorised access, maintain data accuracy and ensure the appropriate use of any information supplied by you, we have put in place physical, electronic and managerial processes to protect your information. However, it is your responsibility to keep any login, password or account information relating to your use of the Sky Sport Now website secure at all times.

16. External links: The Sky Sport Now website contains links to external websites. We are not responsible for the privacy policies of any such external websites.