Connecting you this summer on The Nation's Network
We're here to connect you to the people and things you love on our reliable, award-winning network.
The Nation's Network: Vodafone UK, supporting the nation since 1984. Full verification [PDF: 1.24MB]
Summer on The Nation's Network
Glastonbury
We're proud to deliver more network capacity to Worthy Farm than ever before, with exclusive promotions and experiences on-site.
Wimbledon
Helping to bring tennis to more people through the power of 5G - empowering visually impaired tennis fans as well as supporting our tennis ambassadors.
Boardmasters
We provided our reliable, award-winning network across festival sites in Newquay. Plus, free charging and eSIM trials for non-Vodafone customers.
Why we're The Nation's Network
Since 1984, we've gone from strength to strength to support the nation.
Today, we're proud to call ourselves The Nation's Network:
'Firsts' in the telecommunication industry
As the UK's first mobile network, we made the UK's first mobile call, sent the first text, and supported the nation's first holographic 5G call.
Supporting our emergency services
We're proud to support our emergency services - with 82% of emergency services in the UK using our network.
Reliable, award-winning network
We've won numerous awards for keeping you connected.
99% UK home coverage
Our 4G network covers more than 99% of UK homes, connecting over one million customers across the nation.
Connecting festival-goers
We're proud to be the Official Connectivity Partner of some of the UK's most loved music festivals, keeping friends and family connected on our network.
The UK's largest full fibre provider
We're working to bring the UK's most reliable broadband technology to more homes across the nation - with speeds of up to 910 Mbps*.
Keeping everyone.connected
We're helping four million people and businesses cross the digital divide by 2025 - so everyone has access to connectivity and digital skills.
VeryMe Rewards
Our exclusive loyalty programme for mobile customers. Last year we gave away over 4.5 million rewards, including 100 pairs of Glastonbury tickets.
Helping businesses thrive
Vodafone Business have supported over 3.8 million companies of all sizes and provided free guidance and solutions to more than 300,000 businesses.
We're here to keep you connected
Those you trust, trust us to keep them connected. We have connectivity contracts with over 82% of the UK's emergency services and support local community police officers.
We're proud of our everyone.connected campaign, which has helped over two million people cross the digital divide - because we believe connectivity is essential.
Staying connected on The Nation's Network
We're helping you stay connected, whether you're at home or travelling.
99% UK home coverage
Our 4G network covers more than 99% of UK homes and over 1 million customers are able to connect to our 5G network.
International roaming
We'll keep you connected abroad, offering 5G coverage at no extra cost in more locations across Europe than any other UK network.
Our growing 5G network
We're rolling out 5G Ultra to a growing number of locations across the UK for greater coverage, better battery life, and faster 5G speeds.
We're the UK's largest full fibre provider
At Vodafone, we're continually expanding our full fibre network with our plans offering speeds of up to 910 Mbps**. Plus, we're now providing WiFi 6 as standard across all of our home broadband plans - supporting connection for up to 100 devices.
We've been keeping more people connected with our Essentials Broadband plan, for customers on government benefits. A great value broadband plan with no in-contract price rises or early termination fees.
Staying connected in the Underground
You'll soon be able to receive 4G and 5G signal throughout the London Underground (including tunnels, stations, and platforms). We're partnering with Transport for London and Boldyn Networks to make it happen.
Currently, you can connect to the internet on all London Underground platforms using Vodafone WiFi.
Archway (5G connectivity)
Belsize Park (5G connectivity)
Bermondsey
Bond Street - Elizabeth Line only
Camden Town (5G connectivity)
Canada Water
Canary Wharf
Canning Town
Chalk Farm (5G connectivity)
Chancery Lane
Euston
Farringdon - Elizabeth Line only
Goodge Street (5G connectivity)
Highgate (5G connectivity)
Holborn (5G connectivity)
Holland Park
Kentish Town (5G connectivity)
Liverpool Street - Elizabeth Line only
London Bridge
Mornington Crescent
North Greenwich
Notting Hill Gate
Oxford Circus
Queensway
Southwark
St Paul's (5G connectivity)
Tottenham Court Road and the tunnel between the stations (Tottenham Court Road to Oxford Circus) - Central Line only
Tufnell Park (5G connectivity)
Waterloo
Warren Street
Westminster
Join our growing 5G network
Vodafone 5G and 5G Ultra provide faster speeds (around 10 times faster than 4G) and a more reliable connection.
Join our network and do what you love, without the delay.
5G SIM only plans
Most of our SIM only plans come with 5G. Our 5G icon shows which plans are included.
5G and 5G Ultra phones
Get future ready with a 5G phone. All phones marked with a 5G icon have 5G capabilities.
5G broadband
Get online at home or on the move with mobile broadband - from data-only SIMs to 5G GigaCubes.
More of the good stuff
Renewable energy
Our network is powered by 100% renewable electricity. Plus, we're cutting our carbon emissions and reducing electronic waste.
VeryMe Rewards
Our loyalty programme exclusively for Vodafone mobile customers - packed with weekly treats, offers from your favourite brands.
Network improvements
We're constantly investing in our UK network to make sure you're connected to the people you love.
Legal terms
Vodafone - nation's most valuable brand, verified by Kantar BrandZ Most Valuable UK Brands Report 2023, and supporting the nation since 1984 through to 2024's major summer events.
The UK relies on Vodafone as a network provider as it:
i) powers critical national infrastructure and 82% of Emergency Services* (see figures below for substantiation), also see our Public Sector Portal to find out more.
Police
Number of Organisations in the UK = 44
Organisations Vodafone UK powers = 40
Fire
Number of Organisations in the UK = 49
Organisations Vodafone UK powers = 38
Ambulance
Number of Organisations in the UK = 14
Organisations Vodafone UK powers = 11
TOTAL
Number of Organisations in the UK = 109
Organisations Vodafone UK powers = 89
ii) has coverage in 99% of UK homes
iii) covers 96% of the UK's landmass; and
iv) has won numerous awards
Bristol's Best Network, Glasgow's Best Network and Best Network for Voice:
Based on the NET CHECK 2023 benchmark of objective measures of infrastructural network performance report for mobile networks.
Tested with latest commercially available equipment, on drive and walk tests, on four mobile networks, from April - May 2023.
The NET CHECK trademark is used under license and with permission.
Most Reliable Network in London
Most Reliable Network in Liverpool
Best Network for Voice in London
Best Network for Voice in Leeds
Best Network for Voice in Liverpool
Best Network for Voice in Manchester
Most Reliable Network for Voice in London
Most Reliable Network for Voice in Leeds
Most Reliable Network for data in Birmingham
Most Reliable Network for data in Liverpool
Based on measurements of umlaut connect Mobile Network Benchmark in December 2022.
You can experience 5G in many ways, such as faster speeds, greater network capacity and lower latency.
You must have a 5G enabled device on the Vodafone 5G network, a Vodafone 5G plan and 5G coverage in the area that you are in.
Coverage may be affected by a number of factors. See for details vodafone.co.uk/network/5g
5G in more places
Vodafone 5G is in a total of 364 places across EU (124 UK locations and 240 locations across Germany, Spain, Italy and Republic of Ireland) vs EE (160 UK locations and no locations across EU), Three (193 UK location and no locations across EU), O2 (150 UK locations and no locations across EU). As of 29 July 2021.
See vodafone.co.uk/network/5g for coverage and terms.
5G at no extra cost*
Available on all Vodafone Red plans. Speed may be affected by a number of factors.
Terms and eligibility applies. See VeryMe Rewards or relevant reward terms in My Vodafone app for details.
Saving claims verification: See details on the relevant product page.
VAT: All pricing inclusive unless stated otherwise. For prices stated exclusive of VAT, the VAT rate payable is 20%.
Gift with Purchase: See details on product page including any additional terms.
*Annual Price Increase: During your minimum period, each year, on 1 April, your monthly plan charge will increase as follows:
£1.80 for Pay monthly Airtime and Data plans
£1 for Pay monthly Basics plans
£3 for Home Broadband and GigaCube plans
Out of bundle charges will increase each April by Consumer Price Index rate published in January of that year + 3.9%.
Pay Monthly
Minimum term agreement, eligibility, credit check and terms apply.
Vodafone EVO
Representative example for Device Plans:
Example Device Plan breakdown | |
---|---|
Total cost of device | £1,000 |
Upfront cost | £100 |
APR | 0% |
Total credit amount | £900 |
Length of contract | 36 months |
Monthly Device Plan cost | £25 |
Figures used in the above (other than the representative APR) are for illustrative purposes only.
Device Plan: means devices purchased from Vodafone under a Consumer Credit Agreement such as phones (Phone Plan), smartwatches (Watch Plan), tablets (Tablet Plan) and laptops (Laptop Plan).
Vodafone EVO:
For Mobile: lets you select a monthly Device Plan Credit Agreement (3-36 months) with a monthly Airtime Plan. Phone Plans over 12 months require a 24-month Monthly Airtime Plan. You can pay off your Device Plan early, and if you do, you can then keep your Airtime Plan on a 30-day contract or leave. If your Airtime Plan ends for any reason, you will need to keep on paying your monthly Device Plan (either in full or monthly)
For Smartwatches: lets you select a monthly Device Plan Credit Agreement (over 3-36 months) with a monthly Connectivity Plan. Watch Plans over 12 months require a 24 month Connectivity Plan. You can pay off your Device Plan early, and if you do, you can keep your Connectivity Plan on a 30-day contract or leave. If your Connectivity Plan ends, the Device Plan is still payable (either in full or monthly). Watch Plans require a Vodafone pay monthly airtime plan and a Connectivity Plan (via Vodafone OneNumber)
For Laptops / Tablets: lets you select a monthly Device Plan Credit Agreement (3-48 months) with a 24 month Data Plan. You can pay off your Device Plan early, and if you do, you can then keep your Data Plan on a 30-day contract or leave. If your Data Plan ends for any reason, you will need to keep on paying your monthly Device Plan (either in full or monthly)
Upgrade from month 3: means a) buying a new Device Plan (which is a credit agreement) and an Airtime/Data/Connectivity Plan (as applicable) and b) either (i) paying off the remaining amount on your current Device Plan prior to upgrading, or (ii) paying for your current Device Plan along with your new Device Plan. Subject to credit check, eligibility and terms.
Trade-in Guarantee: Available when you trade-in an eligible device using our Trade-in Tool, and purchase a new Vodafone Pay Monthly Airtime Plan. Your Trade-in value is guaranteed for 7 days from the date of your Trade-in Quote. Device must be returned within 14 days of the start of your new Airtime Plan and meet our requirements. You can select to receive your Trade-in value via a monthly airtime saving, a credit to your Vodafone account, or a bank transfer. Please see our Trade-in Guarantee terms and conditions, which also details the eligibility criteria.
Trade-in Bonus: Available when we're running a Trade-in Bonus promotion, where you could get an additional bonus on top of the trade-in value for the phone you're trading in, when you buy a new phone. Eligibility for the bonus and the bonus value may vary depending on which phone you're trading in and which new phone you're buying. Please see our Trade-in Bonus terms and conditions, for more information.
Unlimited data: available on Unlimited Lite Plan (max download and upload speed of 2Mbps), Unlimited Plan (max download and upload speeds of 10Mbps) and Unlimited Max Plan. Speed may vary by a number of factors.
5G: You must have a 5G enabled device on the Vodafone 5G network, a Vodafone 5G plan and 5G coverage in the area that you are in. Coverage may be affected by a number of factors. Find out more about our 5G network
5G Ultra: You must have a 5G Ultra enabled device on a Vodafone Pay Monthly plan purchased after 24 February 2023, and be in an area covered by our 5G Ultra network. Coverage may be affected by a number of factors. Find out more about our 5G Ultra network
Buy-Back Price Guarantee: Customers who bought an eligible phone from Vodafone and trade that phone in via our Trade-in Tool (in a good working condition), whilst upgrading to a new phone and Airtime Plan within the required timeframe, will be entitled to receive a guaranteed buy-back price. Buy-back price varies depending on model variant. Terms apply
iPhone 14 - trade in between 1 September 2023 and 31 October 2023
Samsung Galaxy S23 - trade in between 10 January 2024 and 1 April 2024
iPhone 15 - trade in between 1 September 2024 and 31 October 2024
The UK's Best Phone Buy-Back Price Guarantee: 'UK's Best' because we:
i) guarantee future buy-back price
ii) offer flexible payment options
iii) don't charge extra
iv) offer flexibility to trade in and upgrade from month 3; and
v) boost the trade-in value by £50 vs major competitors.
Details and verification: vodafone.co.uk/buy-back
Roaming
Roaming: using your home data plan to roam in Zone A is included in all of our Pay Monthly plans. For roaming in other destinations, charges will apply depending on which plan you are on.
Roaming Passes: For Pay Monthly customers without European roaming included in their plan, you can purchase an 8 or 15 day European roaming pass to use your monthly UK allowance of calls, texts and data in our Zone B destinations. The 8 day pass is £12 and the 15 day pass is £17. Out of bundle charges such as picture messages, premium calls or premium texts are not covered by this charge. These passes are subject to a 25GB roam fair use policy. Passes become active when you start roaming and only one pass can be used at a time. For more information and terms, visit our roaming page
Mobile Specific Small Print
Lifetime Service Promise: means a) Lifetime warranty covering manufacturer's defects, provided you have an active pay monthly Airtime plan + b) Battery refresh replacing your phone's battery (for 2-3 years) if it fails one of the Battery refresh tool tests. On phones purchased directly from Vodafone.
Lifetime Warranty: is an extended warranty covering manufacturer's defects (on phones purchased via Vodafone directly), provided you have an active pay monthly Airtime plan. Excludes damaged and tampered phones. Terms apply
Battery Refresh: replaces your phone's battery if it fails one of the Battery Refresh Tool tests. Available for up to three years depending on your plan. On phones purchased via Vodafone directly. Excludes damaged and tampered phones. Terms apply
UK's Only Lifetime Service Promise: Vodafone is the only network that offers both i) Lifetime Warranty which covers your phone for manufacturer defects provided you have an active pay monthly Airtime plan, and ii) Battery Refresh which offers phone battery health checks and required replacements for up to 3 years. Terms apply
Smartwatch Specific Small Print
Smartwatch: requires a) Vodafone pay monthly Airtime plan, and b) 12 or 24 month Connectivity Plan (via Vodafone OneNumber). Watch Plans over 12 months require a 24 month Connectivity Plan. Terms apply
Vodafone OneNumber Connectivity Plan ('Connectivity Plan'): uses your minutes, texts and data allowance from your Airtime Plan using Vodafone OneNumber. You must have an Airtime Plan with us in order to purchase a Connectivity Plan. Smartwatch Connectivity plans can be bought for a smartwatch you already own, or for a new smartwatch you purchase through us. Tablet Connectivity plans can only be bought for a tablet you already own.
Two-Year Warranty (formerly called Total Care Warranty) is a 24-month warranty that starts from the date your device (purchased from Vodafone), is dispatched. This covers manufacturer's defects in the materials and workmanship of the device through normal use. Excludes damaged and tampered devices. Not applicable with Laptops. Terms apply
Tablet Specific Small Print
Two-Year Warranty (formerly called Total Care Warranty) is a 24-month warranty that starts from the date your device (purchased from Vodafone), is dispatched. This covers manufacturer's defects in the materials and workmanship of the device through normal use. Excludes damaged and tampered devices. Not applicable with Laptops. Terms apply
Pay As You Go
Unlimited Bundle: An Unlimited Pay as you go Bundle lasts for 30 days. Your bundle will automatically renew every 30 days if you have enough credit. To opt out call 2345. Includes unlimited data and unlimited minutes and texts: minutes to standard mobiles and landlines (UK: 01, 02, 03) and standard texts (excluding MMS) to use in the UK and Zone A. Unlimited Bundle terms, exclusions and destinations
Pay as you go Bundles (Big Value Bundle) excluding Unlimited Bundle: Unlimited minutes to standard mobiles and landlines (UK: 01, 02, 03), standard texts and a set allowance of data (excluding Extras) to use in the UK and Zone A. Last 30 days. Automatically renews every 30 days if you have enough credit. Opt out by calling 2345. Pay as you go Bundles are also known as Big Value Bundles. For more information, please visit our Pay as you go Bundles terms and conditions page
Total Rollover: Any unused allowance from your current Pay as you go Bundle will only rollover from one bundle to the next, for use in the next 30-day period, if your Pay as you go Bundle renews automatically.
Pay as you go 1: You'll pay just £1 each day you use your phone, which gives you: Unlimited minutes, Unlimited texts, 50MB of data to use until midnight. For more information, please visit our Pay as you go 1 terms and conditions page
Roaming: Your data usage is for use in the UK and Zone A destinations only, unless you purchase one of our roaming extras. For more info and destinations beyond Zone A, visit our extras page. For terms visit our terms and conditions pages
Pay As You Go Plus
Pay as you go Plus plan: My Vodafone app required. UK and Zone A use only unless Roaming Extra purchased. Minutes to standard mobiles and landlines (UK: 01, 02, 03), standard texts and plan data allowance (excluding Extras). Auto-Renews every 30 days if opted in via My Vodafone app and payment card added. Purchase Extras and manage payments through My Vodafone app. Plan stops after 30 days if paused or cancelled (by opting out of Auto-Renew). If opted out and you do not choose another plan, you can only receive inbound calls and texts once your 30-day plan ends. You must opt back in and re-purchase a new plan to use data, minutes, send texts or buy Extras. For terms and more information see the Pay as you go Plus terms and conditions
Roaming: Your data usage is for the UK and Zone A destinations only, unless you purchase one of our roaming extras in the My Vodafone app. Your extra will run until the day it expires (at 11:59pm UK time) or when it is used up, whichever is sooner. For more information on roaming destinations, see our roaming page or the My Vodafone app. For Extras terms, see the terms and conditions page
Home Broadband
Home Broadband: For details and terms see our Home Broadband page
Full Fibre: Vodafone is the largest Full Fibre provider in the UK with Full Fibre available to 15.1 million out of 31.9 million premises - approximately 47% UK coverage (31.9 million premises from: Ofcom, Connected Nations 2023: UK report and Methodology annex)
Insurance
These terms are available in our terms and conditions pages
If you're a consumer go to Consumer then Insurance then Insurance terms and conditions
If you're a sole trader go to Business then Insurance then Insurance - Current
Very Me
VeryMe Rewards: See My Vodafone app for end dates and full terms and conditions. Pay as you go customers must have topped up at least £10 credit on their account in the last 6 weeks to participate. Pay as you go Plus customers must have Auto-Renew switched on to participate in certain prizes and competitions.
VeryMe won A Silver in the Brand Partnership Activation of the Year category and a Gold in the Loyalty Activation of the Year category at the 2020 IPM Awards. See verification on the IPM website
VeryMe helped Vodafone win Best Network for Loyalty and Retention at the Mobile Industry Awards 2020. See verification on the Techrader website
Vodafone VeryMe, TMW Unlimited and Mando-Connect won Best Use of CRM at the Loyalty Magazine Awards 2020. See verification on the IPM website
Network
Reliable, award-winning network: The UK relies on Vodafone as a network provider as it:
i) powers critical national infrastructure and 82% of Emergency Services (see our Public Sector Portal for further information),
ii) has coverage in 99% of UK homes,
iii) covers 96% of the UK's landmass; and
iv) has won numerous awards
See full details and awards on our Network page
The Nation's Network: Vodafone - nation's most valuable brand, verified by Kantar BrandZ Most Valuable UK Brands Report 2023, and supporting the nation since 1984 through to 2024's major summer events. See full verification of the substantiation [PDF: 1.24MB]
For full terms and conditions, visit our terms and conditions page
Finance subject to status and credit checks. 18 +. Direct debit required. Credit provided by Vodafone Limited, FCA reference Number: 712210, Vodafone House, The Connection, Newbury, Berkshire, RG14 2FN