Sanofar N.

I'm a dedicated and versatile professional with a strong foundation in both technical and humanities fields. With a Master’s degree in English, you've showcased advanced writing, critical thinking, and analytical skills through well-received projects, including a thesis on complex literary themes. Your proficiency extends to ITIL-certified service management and critical incident management, where you've gained hands-on experience at Accenture, ensuring SLA adherence and resolving incidents efficiently using ServiceNow. Additionally, you possess certifications in Python and Typewriting, showcasing your diverse skill set.