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Daniel T.

@niellerzki

monthly-level-two.svg
5,0
3
3,3
3,3
100%

Versatile Virtual Assistant / Data Expert / SMM

$6 USD / giờ
・
Cờ của
Philippines (12:28 SA)
・
Đã tham gia vào tháng 6 20, 2017
$6 USD / giờ
・
Years of Expertise across Customer Service | Data Analysis | Social Media Management I’m enthusiastic to take any job, as long as clear instructions and the necessary resources or training materials are provided. As a persistent and quick learner, I’m fully committed to contribute on your business growth and success! Corporate Roles Held: Fraud Analyst / Collections Specialist / Healthcare Advocate / Escalations Expert / Quality Analyst / Data Analysis Freelancing Skills: • Data Analysis (Data Entry / Research / Proofreading / Copywriting) • Virtual Assistance / Customer Service (Lead Generation / Appointment Setting / Call Handling / Email Marketing / General Inquiries) • Social Media Managing (Content Creation / Scheduled Post / Advertising / Graphic/Video Editing Proficient With: • Transcription / Subtitles / Caption • Customer Service (Inbound Calls / Outbound Calls / Chat / Email Support) • Call Center / Customer Service Tools (RingCentral, RemotePC, Zendesk, Salesforce, etc.) • Google Workspace & Microsoft Office Tools (Document / Spreadsheets / Forms / Slideshows) Portfolio: [login to view URL]
Xác thực
Đúng thời hạn
100%
Đúng ngân sách
100%
Tỉ lệ chấp nhận
100%
Tỉ lệ thuê lại
33%
Freelancer Customer Support Specialists Philippines
Xem tất cả về Customer Support Specialists tại Philippines

Portfolio

Portfolio

12372629
Hi! I bring years of experience in customer service, data analysis, and social media management to support your needs. I’ve worked in collections, insurance, finance, and quality roles, and as a freelancer, I’ve handled tasks like virtual assistance, data entry, and managing social media for businesses like yours. I’m excited to help you with any job, as long as you provide clear instructions and resources. I’m a fast learner who’s committed to giving my best to help your business grow. While I’m not an expert, you can count on me to be dependable, reliable, and always ensure the job gets done right.
Self Introduction Sample Recording
Self Introduction Sample Recording
12384703
I will help you reach more customers through Facebook Ads. I know how to use Facebook’s tools to find the right people for your business. We’ll create eye-catching ads that will make people click and buy. I’ll work with you to make sure your ads get the best results.
FB Ads Campaign
I will help you reach more customers through Facebook Ads. I know how to use Facebook’s tools to find the right people for your business. We’ll create eye-catching ads that will make people click and buy. I’ll work with you to make sure your ads get the best results.
FB Ads Campaign
I will help you reach more customers through Facebook Ads. I know how to use Facebook’s tools to find the right people for your business. We’ll create eye-catching ads that will make people click and buy. I’ll work with you to make sure your ads get the best results.
FB Ads Campaign
I will help you reach more customers through Facebook Ads. I know how to use Facebook’s tools to find the right people for your business. We’ll create eye-catching ads that will make people click and buy. I’ll work with you to make sure your ads get the best results.
FB Ads Campaign
I will help you reach more customers through Facebook Ads. I know how to use Facebook’s tools to find the right people for your business. We’ll create eye-catching ads that will make people click and buy. I’ll work with you to make sure your ads get the best results.
FB Ads Campaign
12354055
I worked on lead generation for my client, focusing on turning inquiries into qualified leads and setting up appointments. Utilized social media platforms and CRM tools to establish rapport and qualify the leads.
Lead Generation
I worked on lead generation for my client, focusing on turning inquiries into qualified leads and setting up appointments. Utilized social media platforms and CRM tools to establish rapport and qualify the leads.
Lead Generation
I worked on lead generation for my client, focusing on turning inquiries into qualified leads and setting up appointments. Utilized social media platforms and CRM tools to establish rapport and qualify the leads.
Lead Generation
12354074
I engage with numerous inquiries, guiding the conversation to qualify them and set appointments. I schedule the date and time for their meetings.
Appointment Setting
I engage with numerous inquiries, guiding the conversation to qualify them and set appointments. I schedule the date and time for their meetings.
Appointment Setting
12354068
Hello! With experience in customer service and lead generation, I’m confident in managing inbound and outbound tasks like handling inquiries, processing payments, and updating accounts. I thrive in fast-paced environments and deliver excellent support through phone, online, and text. View my portfolio here: https://www.freelancer.com/portfolio-items/9734984-customer-service-call-handling. I have a strong command in: virtual assistant phone support customer service customer support crm call center I look forward to contributing to your team’s success!
Customer Service / Call Handling
Hello! With experience in customer service and lead generation, I’m confident in managing inbound and outbound tasks like handling inquiries, processing payments, and updating accounts. I thrive in fast-paced environments and deliver excellent support through phone, online, and text. View my portfolio here: https://www.freelancer.com/portfolio-items/9734984-customer-service-call-handling. I have a strong command in: virtual assistant phone support customer service customer support crm call center I look forward to contributing to your team’s success!
Customer Service / Call Handling
12372845
I have strong email support skills, ensuring professional and timely responses tailored to client needs. My expertise includes editing and proofreading to maintain clear, concise, and error-free communication. With a specialization in real estate, I excel at providing accurate information and solutions to enhance client satisfaction and trust.
email support
I have strong email support skills, ensuring professional and timely responses tailored to client needs. My expertise includes editing and proofreading to maintain clear, concise, and error-free communication. With a specialization in real estate, I excel at providing accurate information and solutions to enhance client satisfaction and trust.
email support
I have strong email support skills, ensuring professional and timely responses tailored to client needs. My expertise includes editing and proofreading to maintain clear, concise, and error-free communication. With a specialization in real estate, I excel at providing accurate information and solutions to enhance client satisfaction and trust.
email support
I have strong email support skills, ensuring professional and timely responses tailored to client needs. My expertise includes editing and proofreading to maintain clear, concise, and error-free communication. With a specialization in real estate, I excel at providing accurate information and solutions to enhance client satisfaction and trust.
email support
I have strong email support skills, ensuring professional and timely responses tailored to client needs. My expertise includes editing and proofreading to maintain clear, concise, and error-free communication. With a specialization in real estate, I excel at providing accurate information and solutions to enhance client satisfaction and trust.
email support
I have strong email support skills, ensuring professional and timely responses tailored to client needs. My expertise includes editing and proofreading to maintain clear, concise, and error-free communication. With a specialization in real estate, I excel at providing accurate information and solutions to enhance client satisfaction and trust.
email support
I have strong email support skills, ensuring professional and timely responses tailored to client needs. My expertise includes editing and proofreading to maintain clear, concise, and error-free communication. With a specialization in real estate, I excel at providing accurate information and solutions to enhance client satisfaction and trust.
email support
I have strong email support skills, ensuring professional and timely responses tailored to client needs. My expertise includes editing and proofreading to maintain clear, concise, and error-free communication. With a specialization in real estate, I excel at providing accurate information and solutions to enhance client satisfaction and trust.
email support
I have strong email support skills, ensuring professional and timely responses tailored to client needs. My expertise includes editing and proofreading to maintain clear, concise, and error-free communication. With a specialization in real estate, I excel at providing accurate information and solutions to enhance client satisfaction and trust.
email support
12372629
Hi! I bring years of experience in customer service, data analysis, and social media management to support your needs. I’ve worked in collections, insurance, finance, and quality roles, and as a freelancer, I’ve handled tasks like virtual assistance, data entry, and managing social media for businesses like yours. I’m excited to help you with any job, as long as you provide clear instructions and resources. I’m a fast learner who’s committed to giving my best to help your business grow. While I’m not an expert, you can count on me to be dependable, reliable, and always ensure the job gets done right.
Self Introduction Sample Recording
Self Introduction Sample Recording
12384703
I will help you reach more customers through Facebook Ads. I know how to use Facebook’s tools to find the right people for your business. We’ll create eye-catching ads that will make people click and buy. I’ll work with you to make sure your ads get the best results.
FB Ads Campaign
I will help you reach more customers through Facebook Ads. I know how to use Facebook’s tools to find the right people for your business. We’ll create eye-catching ads that will make people click and buy. I’ll work with you to make sure your ads get the best results.
FB Ads Campaign
I will help you reach more customers through Facebook Ads. I know how to use Facebook’s tools to find the right people for your business. We’ll create eye-catching ads that will make people click and buy. I’ll work with you to make sure your ads get the best results.
FB Ads Campaign
I will help you reach more customers through Facebook Ads. I know how to use Facebook’s tools to find the right people for your business. We’ll create eye-catching ads that will make people click and buy. I’ll work with you to make sure your ads get the best results.
FB Ads Campaign
I will help you reach more customers through Facebook Ads. I know how to use Facebook’s tools to find the right people for your business. We’ll create eye-catching ads that will make people click and buy. I’ll work with you to make sure your ads get the best results.
FB Ads Campaign
12354055
I worked on lead generation for my client, focusing on turning inquiries into qualified leads and setting up appointments. Utilized social media platforms and CRM tools to establish rapport and qualify the leads.
Lead Generation
I worked on lead generation for my client, focusing on turning inquiries into qualified leads and setting up appointments. Utilized social media platforms and CRM tools to establish rapport and qualify the leads.
Lead Generation
I worked on lead generation for my client, focusing on turning inquiries into qualified leads and setting up appointments. Utilized social media platforms and CRM tools to establish rapport and qualify the leads.
Lead Generation
12354074
I engage with numerous inquiries, guiding the conversation to qualify them and set appointments. I schedule the date and time for their meetings.
Appointment Setting
I engage with numerous inquiries, guiding the conversation to qualify them and set appointments. I schedule the date and time for their meetings.
Appointment Setting
12354068
Hello! With experience in customer service and lead generation, I’m confident in managing inbound and outbound tasks like handling inquiries, processing payments, and updating accounts. I thrive in fast-paced environments and deliver excellent support through phone, online, and text. View my portfolio here: https://www.freelancer.com/portfolio-items/9734984-customer-service-call-handling. I have a strong command in: virtual assistant phone support customer service customer support crm call center I look forward to contributing to your team’s success!
Customer Service / Call Handling
Hello! With experience in customer service and lead generation, I’m confident in managing inbound and outbound tasks like handling inquiries, processing payments, and updating accounts. I thrive in fast-paced environments and deliver excellent support through phone, online, and text. View my portfolio here: https://www.freelancer.com/portfolio-items/9734984-customer-service-call-handling. I have a strong command in: virtual assistant phone support customer service customer support crm call center I look forward to contributing to your team’s success!
Customer Service / Call Handling
12372845
I have strong email support skills, ensuring professional and timely responses tailored to client needs. My expertise includes editing and proofreading to maintain clear, concise, and error-free communication. With a specialization in real estate, I excel at providing accurate information and solutions to enhance client satisfaction and trust.
email support
I have strong email support skills, ensuring professional and timely responses tailored to client needs. My expertise includes editing and proofreading to maintain clear, concise, and error-free communication. With a specialization in real estate, I excel at providing accurate information and solutions to enhance client satisfaction and trust.
email support
I have strong email support skills, ensuring professional and timely responses tailored to client needs. My expertise includes editing and proofreading to maintain clear, concise, and error-free communication. With a specialization in real estate, I excel at providing accurate information and solutions to enhance client satisfaction and trust.
email support
I have strong email support skills, ensuring professional and timely responses tailored to client needs. My expertise includes editing and proofreading to maintain clear, concise, and error-free communication. With a specialization in real estate, I excel at providing accurate information and solutions to enhance client satisfaction and trust.
email support
I have strong email support skills, ensuring professional and timely responses tailored to client needs. My expertise includes editing and proofreading to maintain clear, concise, and error-free communication. With a specialization in real estate, I excel at providing accurate information and solutions to enhance client satisfaction and trust.
email support
I have strong email support skills, ensuring professional and timely responses tailored to client needs. My expertise includes editing and proofreading to maintain clear, concise, and error-free communication. With a specialization in real estate, I excel at providing accurate information and solutions to enhance client satisfaction and trust.
email support
I have strong email support skills, ensuring professional and timely responses tailored to client needs. My expertise includes editing and proofreading to maintain clear, concise, and error-free communication. With a specialization in real estate, I excel at providing accurate information and solutions to enhance client satisfaction and trust.
email support
I have strong email support skills, ensuring professional and timely responses tailored to client needs. My expertise includes editing and proofreading to maintain clear, concise, and error-free communication. With a specialization in real estate, I excel at providing accurate information and solutions to enhance client satisfaction and trust.
email support
I have strong email support skills, ensuring professional and timely responses tailored to client needs. My expertise includes editing and proofreading to maintain clear, concise, and error-free communication. With a specialization in real estate, I excel at providing accurate information and solutions to enhance client satisfaction and trust.
email support
Đã lưu thay đổi
5.0 · 3 Reviews
Nhận xét
A
1st half transcribed with timecodes • $78 SGD
responsible and diligent
Gtc C.
@ATTTVI
•
Cờ của
Singapore, Singapore
•
5 ngày trước
Chia sẻ
A
Video Production Support • $12 SGD
Efficient & Impressive
Gtc C.
@ATTTVI
•
Cờ của
Singapore, Singapore
•
8 ngày trước
Chia sẻ
T
Versatile Virtual Assistant Needed • $390 USD
Great freelancer very punctual, pays attention to detail and completes given tasks. Will be using again. Thanks.
Taunu G.
@tonygotto
•
Cờ của
Atlanta, United States
•
1 tháng trước
Chia sẻ
Kinh nghiệm
Data Analyst
thg 1, 2023 - thg 6, 2024
•
1 năm, 4 tháng
S&P Global
thg 1, 2023 - thg 6, 2024
•
1 năm, 4 tháng
• Produced publication-quality, multi-speaker event transcripts in a team environment, coordinating closely with peers to ensure precise final output. • Proofread and edited work performed by other team members to ensure compliance with client contract SLAs and maintain high production metrics. • Collaborated with Team Leaders and peers to enhance transcription and address challenges in transcription workflow processes.
Cờ của
Pasig, Philippines
thg 1, 2023 - thg 6, 2024
•
1 năm, 4 tháng
Quality Analyst / Escalations Specialist
thg 12, 2021 - thg 1, 2023
•
1 năm, 1 tháng
TaskUs
thg 12, 2021 - thg 1, 2023
•
1 năm, 1 tháng
● Managed escalated customer concerns within the financial sector ● Ensured timely resolution while maintaining customer satisfaction ● Conducted thorough quality assurance reviews on financial transactions and processes ● Upheld compliance standards and identified areas for improvement
Cờ của
Meycauayan, Philippines
thg 12, 2021 - thg 1, 2023
•
1 năm, 1 tháng
Customer Advocate
thg 9, 2021 - thg 12, 2022
•
1 năm, 3 tháng
Alorica
thg 9, 2021 - thg 12, 2022
•
1 năm, 3 tháng
• Assisted patients with healthcare system navigation and billing concerns while maintaining confidentiality • Educated patients on health and wellness matters • Contributed to team meetings and call calibrations to ensure consistent service • Maintained a positive and professional attitude towards members
Cờ của
Pasay, Philippines
thg 9, 2021 - thg 12, 2022
•
1 năm, 3 tháng
Bằng cấp
Editing and Proofreading Made Simple
2024
LinkedIn
I hold a LinkedIn certification in "Editing and Proofreading Made Simple," with a focus on transcription. This qualification has strengthened my ability to accurately edit and proofread transcripts, ensuring clarity, grammatical precision, and adherence to formatting guidelines for high-quality final submissions.
2024
Lean Six Sigma White Belt
2022
Ask Lex
I hold a Lean 6 Sigma White Belt certification for Quality Assurance, gained through the Ask Lex PH. This qualification equipped me with foundational knowledge of process improvement methodologies, enabling me to identify inefficiencies and implement solutions that enhance quality and productivity in various operational settings.
2022
TaskUs Quality Analyst
2022
TaskUs
As a Quality Assurance Analyst for over six months in the financial account sector, I audited inbound and outbound calls to ensure compliance with company and regulatory standards. My role involved evaluating agent performance, providing detailed feedback, and identifying areas for improvement to enhance service quality. Through data-driven insights, I helped improve customer interactions, ensuring accuracy and efficiency while maintaining a high standard of service.
2022
Chứng chỉ
P
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