Andreas Ruly S.

Accomplished IT Support Analyst with a background in providing IT support across organizations, both the public and private sector, as well as extensive infrastructure project experience. With extensive IT support experience, coupled with a strong understanding of infrastructure and IT environments within large organizations, I confidently deliver support solutions that ensure optimal levels of IT service performance and rapid problem resolution. Highly qualified with various Mikrotik, Cisco and Microsoft issues, I have in-depth technical knowledge across business systems including hardware, software, and change methodologies.