Zendesk voipcông việc
Chào mọi người Tôi đang cần thuê dựng hệ thống voip thông qua thiết bị gateway 512 Hy vọng bạn sẽ sớm liên hệ với tôi [Removed by Freelancer.com Admin]
Thiết kế logo cho CTCP Công nghệ V9 Nội dung: V9 và V9 Group Màu sắc 1-3 màu chủ đạo, sang trọng, nhẹ nhàng Logo yêu cầu đơn giản có thể phối thêm hình, ấn tượng, dễ hiểu, dễ đọc, thể hiện sự khác biệt, đẳng cấp, thể hiện được lĩnh vực kinh doanh. Lĩnh vực kinh doanh: Cung cấp các giải pháp về Công nghệ thông tin- Viễn thổng: tổng đài contact center, voip.... Ý nghĩa V9 hướng tới: "V = VIỆT NAM | VICTORY : TỐT LÀNH CHIẾN THẮNG , ĐOÀN KẾT, MẠNH MẼ , VUI VẺ 9 = CHÍN | CỬU : TRƯỜNG TỒN VĨNH CỬU, MAY MẮN, TÀI LỘC " Ưu tiên những mẫu thiết kế có đi kèm thuyết minh.
Muốn tự động hoá quy trình bán hàng từ messenger của facebook. Đo đạc hiểu quả từ các kênh bán hàng online.
Hi vule83, mình đang có dự án Odoo CRM tích hợp tổng đài voIP sử dụng Asterisk 11. Bạn đã từng làm dự án nào tương tự chưa? Nội dung cụ thể thì cho mình số dt của bạn để trao đổi cho nhanh nhé
I'm...generation website for my VoIP business phone service. The site should be optimized for high search engine visibility (SSO) and designed with a strategy to maximize traffic. Key Features: - Contact forms: To capture potential leads - Live chat: To engage visitors and answer queries in real-time - Customer Testimonials: To build trust and credibility Content Assistance: - Service Descriptions: Crafting compelling descriptions of our VoIP services - Case Studies: Showcasing our success stories and customer experiences Ideal Skills and Experience: - Proven experience in lead generation website development - Strong SEO knowledge and track record - Excellent web design skills - Content creation expertise, particularly in tech and service sectors - Familiarity with ...
Looking for a SIP trunk provider. We need a technician to help apply for a local SIP trunk provider to access our system. Requirements: 1️⃣ It needs to support calling China. 2️⃣ The billing method is calculated in seconds. 3️⃣ Customizable caller ID
The current configuration application speed of my Issabel Asterisk system is consistently slow, regardless of recent updates or changes. This affects my daily operations as I apply configuration changes every day. - I need an expert who can diagnose and fix this i...system is consistently slow, regardless of recent updates or changes. This affects my daily operations as I apply configuration changes every day. - I need an expert who can diagnose and fix this issue, ensuring that configuration changes can be applied swiftly and efficiently. - Ideal candidates for this project should have extensive experience with Issabel Asterisk, and a strong understanding of VoIP systems. - Previous work in optimizing system performance and troubleshooting similar issues would be a significant ...
...respectant les politiques de la boutique. • Optimisation des réponses : Création de réponses types pour les questions fréquentes afin de gagner en efficacité. Profil recherché : • Expérience en service client (idéalement e-commerce). • Bonne maîtrise du français (oral et écrit), l’anglais est un plus. • Réactivité, empathie et organisation. • Connaissance des outils de support client tels que Zendesk, Gorgias ou autre (un plus, mais pas obligatoire). Volume de travail estimé : Environ X heures par semaine (à préciser selon le volume d’activité). Rémunération : À définir en fonction de l&rsquo...
I'm looking for a skilled technician with proven expertise in building and configuring a VOIP system. This system needs to support call routing and be compatible with softphones on Linux. We are planning to do this business. Some of our customers need to use the call system, so we plan to hire a technician to help us build it. In order to start the business as soon as possible, we need a technician who can directly provide the source code and help us build the VOIP system and software phone, and help us connect to the SIP trunk provider. Our customers need to make calls to China, and they need millions of call minutes every month. Key Requirements: - Design and build a custom VOIP system - Integrate the system with a SIP trunk provider - Implement call routing f...
I'm looking for a developer to create a VoIP Auto Caller application for me. This application should be able to make calls to a specific list of Toll-free IVR numbers and navigate through the IVR system automatically to reach the Balance Enquiry step. Key Features: 1. Input of Toll-Free numbers to call. 2. Capability to upload a plain text file with 1,000 to 10,000 account details for balance enquiry. 3. The application should make a call for every data field in the uploaded file and input the account number and pin automatically. The response from the balance enquiry should be saved next to each corresponding field. The software needs to be compatible with Windows. The ideal candidate should have extensive experience in VoIP application development, familiarity with I...
I'm looking for a developer to create a VoIP Auto Caller application for me. This application should be able to make calls to a specific list of Toll-free IVR numbers and navigate through the IVR system automatically to reach the Balance Enquiry step. Key Features: 1. Input of Toll-Free numbers to call. 2. Capability to upload a plain text file with 1,000 to 10,000 account details for balance enquiry. 3. The application should make a call for every data field in the uploaded file and input the account number and pin automatically. The response from the balance enquiry should be saved next to each corresponding field. The software needs to be compatible with Windows. The ideal candidate should have extensive experience in VoIP application development, familiarity with I...
I'm looking for a developer to create a VoIP Auto Caller application for me. This application should be able to make calls to a specific list of Toll-free IVR numbers and navigate through the IVR system automatically to reach the Balance Enquiry step. Key Features: 1. Input of Toll-Free numbers to call. 2. Capability to upload a plain text file with 1,000 to 10,000 account details for balance enquiry. 3. The application should make a call for every data field in the uploaded file and input the account number and pin automatically. The response from the balance enquiry should be saved next to each corresponding field. The software needs to be compatible with Windows. The ideal candidate should have extensive experience in VoIP application development, familiarity with I...
I'm looking for a developer to create a VoIP Auto Caller application for me. This application should be able to make calls to a specific list of Toll-free IVR numbers and navigate through the IVR system automatically to reach the Balance Enquiry step. Key Features: 1. Input of Toll-Free numbers to call. 2. Capability to upload a plain text file with 1,000 to 10,000 account details for balance enquiry. 3. The application should make a call for every data field in the uploaded file and input the account number and pin automatically. The response from the balance enquiry should be saved next to each corresponding field. The software needs to be compatible with Windows. The ideal candidate should have extensive experience in VoIP application development, familiarity with I...
I'm looking for a developer to create a VoIP Auto Caller application for me. This application should be able to make calls to a specific list of Toll-free IVR numbers and navigate through the IVR system automatically to reach the Balance Enquiry step. Key Features: 1. Input of Toll-Free numbers to call. 2. Capability to upload a plain text file with 1,000 to 10,000 account details for balance enquiry. 3. The application should make a call for every data field in the uploaded file and input the account number and pin automatically. The response from the balance enquiry should be saved next to each corresponding field. The software needs to be compatible with Windows. The ideal candidate should have extensive experience in VoIP application development, familiarity with I...
I'm looking for a developer to create a VoIP Auto Caller application for me. This application should be able to make calls to a specific list of Toll-free IVR numbers and navigate through the IVR system automatically to reach the Balance Enquiry step. Key Features: 1. Input of Toll-Free numbers to call. 2. Capability to upload a plain text file with 1,000 to 10,000 account details for balance enquiry. 3. The application should make a call for every data field in the uploaded file and input the account number and pin automatically. The response from the balance enquiry should be saved next to each corresponding field. The software needs to be compatible with Windows. The ideal candidate should have extensive experience in VoIP application development, familiarity with I...
Overview: We are seeking an experienced VOIP and MVNO expert to design and develop a comprehensive VOIP application for Android and iOS platforms. The platform will automate the end-to-end process, including client onboarding, package selection, payment processing, and delivery of services. The project will integrate with APIs provided by us to streamline the workflow. ### Project Scope: The VOIP app should include the following functionalities: #### 1. Client Onboarding and User Management - Seamless sign-up and login process for users. - Support for social login options (Google, Apple, etc.). - User dashboard to manage account details and services. #### 2. Package Selection and Customization - Display of multiple VOIP and MVNO service p...
I'm looking for a developer who can create a desktop application for reverse look-up of all types of phone numbers. The tool should retrieve the User Name and Service Status from mobile, landline, and VoIP numbers. Ideal skills for the job include: - Proficiency in desktop application development - Experience with data retrieval and APIs - Knowledge of telecommunication systems - Ability to create user-friendly interfaces Please, only bid if you have relevant experience. Please do not use place holders. Have a look at True Caller and Clarity Check. It does not have to be that complex. It would be good if it could ALSO handle lists of numbers.
Looking for US short duration dialer SIP traffic provider What VoIP professionals know good options for US-to-US dialer termination? Paying tip for good recommendations
...temporarily for 8 weeks while we are in a busy period of events. You will be required to cold call contacts on a list provided by us, and use your skills and our script to get people to register for our free technology conferences. Prior cold calling experience is mandatory, experience in delegate sales or events is a bonus. You will be calling corporate professionals during Australian Hours. VOIP Phone and email provided. You must provide your own computer, headphones and internet. Responsibilities: * Make outbound calls to potential event attendees * Clearly communicate event details and benefits to prospects * Answer any questions and handle objections confidently * Maintain accurate call records and follow up as needed What we’re looking for: * Perfect English...
I'm looking for a developer to create a custom VoIP application for both iOS and Android. This app should come with 4-6 programmable buttons, which can be configured from an external source, possibly a database or a web front end. Key Features: - Compatibility with PBX systems: The application needs to integrate with systems like Free PBX and other commercial PBXs, utilizing SIP registration capabilities. Upon download the application should generate a unique Identifier and sync this data to the database. - Dynamic Configuration: The registration and configuration of the application should be dynamically assigned based on entries from a database tied to a unique identifier for each device and leverage GPS location for correct registration. This database would live in Azure. - ...
I'm looking for a seasoned professional who can help me optimize my current Zendesk setup. Key areas include ticket routing and workflows, custom reports and analytics, as well as integration with other tools. Ideal candidates should have: - Extensive experience with Zendesk - Proven track record in optimizing ticketing systems - Expertise in creating and interpreting custom reports - Proficiency in integrating Zendesk with other platforms, specifically CRM systems and communication platforms. Your role will be crucial in enhancing our customer support efficiency and effectiveness. Please provide examples of past experiences that align with these requirements.
... Improve Dokan Multivendor's functionalities, including vendor performance tracking and commission management. Analytics Dashboard Build centralized analytics dashboards using Google Looker Studio or Tableau. Offline and Mobile Integration Implement mobile POS systems and offline inventory management tools. Support Automation Deploy chatbots (Tidio, Zendesk) and helpdesk software (Freshdesk). Dynamic Pricing Automation Integrate pricing tools for competitor analysis and price adjustment. Qualifications: Proven experience with WooCommerce, Dokan Multivendor, and ERP systems. Expertise in AI tools for SEO and content generation. Proficiency in marketing automation platforms and analytics tools. Strong b...
I'm looking to integrate JSSIP with Asterisk to provide a web-based client interface. The client interface should include call history, specifically focusing on missed calls. Key Requirem... Key Requirements: - JSSIP and Asterisk integration: Proficiency in these technologies is crucial for this project. - Development of a Web-Based Client Interface: The primary goal of this integration is to create a user-friendly, web-based client interface. - Call History Feature: The interface should have a 'Call History' section that records missed calls. Ideal Skills: - Strong knowledge in VoIP technologies, particularly JSSIP and Asterisk. - Web development skills with a focus on creating interactive and intuitive user interfaces. - Experience with developing telecommunicat...
We are looking for an experienced VoIP and telephony expert to assist with integrating CallFluent AI voice agents, Twilio, and a Dinstar UC2000 GSM Gateway (4-channel). The objective is to automate outbound and inbound call handling for sales and customer service campaigns. Project Overview: Primary Goal: Automate call handling via AI voice agents (CallFluent) using verified Twilio numbers and GSM channels from the Dinstar UC2000 gateway. Key Tasks: Configure Dinstar UC2000 to route incoming GSM calls to CallFluent through Twilio. Implement a PHP-based web form that triggers outbound calls to users, utilizing CallFluent’s AI via Twilio. Enable bulk call initiation for sales campaigns from a list of phone numbers (CSV or DB). Ensure smoo...
I'm in search of a VOIP service provider who can facilitate the expansion of our voice traffic to UK CC CLI route at a cost of $0.046 per minute and $0.25 to Qatar. The primary aim is to enhance our capacity to handle more than 500 concurrent connections. Key Requirements: - The VOIP service should come equipped with call analytics and secure data transmission capabilities. - The ability to push voice traffic to UK and QATAR CC CLI route at the specified rate. Ideal Skills and Experience: - Proven track record in sourcing VOIP service providers. - Experience in handling large scale VOIP traffic. - Able to provide VOIP services that include call analytics and secure data transmission.
VoIP System Development Task Document Project Overview Build a multi-tenant VoIP system that allows users to add and manage their own SIP trunks, configure custom Caller IDs and prefixes, and track minute usage. The system must provide billing for users and reconcile minutes with providers. This will be a scalable, secure, and feature-rich platform capable of handling thousands of users and trunks. --- Project Goals 1. User Management: Support 1,000+ users, each managing up to 50 trunks. 2. Custom Configurations: Enable users to set custom prefixes and Caller IDs for each trunk. 3. Billing System: Track and bill users for minutes used and reconcile minutes with the provider. 4. Monitoring: Provide real-time metrics for active calls and system performance. 5. Sca...
I'm looking for a skilled professional to create an AI Assistant aimed primarily at assisting with sales. The project also involves establishing a VoIP resell portal. Key Responsibilities: - Connect to HubSpot CRM - Integrate with major social media platforms (Facebook, Twitter, LinkedIn) - Use Google Consul or OpenAI SDK for integrations - Upload and manage a database Ideal Skills: - Proficiency in AI development - Experience with HubSpot CRM - Knowledge in VoIP technologies - Skills in connecting APIs - Familiarity with Facebook, Twitter, LinkedIn integrations - Competence in using Google Consul or OpenAI SDK I would like you to make the database easily manageable and ensure smooth connectivity across all platforms. The AI Assistant should be capable of handling ba...
With over six years in customer support and cold calling, I have expertise across various industries. I excel in managing customer interactions through multiple channels, ensuring prompt and effective communication. My skills in ...Support ● Live Chat & 24/7 Support ● Virtual Assistant ● Cold Calling & Telemarketing ● Lead Generation Industry Experience: My background spans various sectors, including: ● Logistics & E-commerce ● Restaurants ● Airbnb/Real Estate ● Medical Billing & Insurance Claims ● IT Helpdesk ● Hospitality & Tourism Tools Proficiency: I have hands-on experience with the following software: ● CRM Management (Zendesk, Salesforce, HubSpot CRM) ● Ticketing Systems (HALO PSA and FreshDesk) ● Project Management Tools (, ZohoDesk, Asana, Slack)
I am looking for an expert in telephony and VoIP to set up a call forwarding system that enables: Incoming calls: Redirect calls from a USA number to a French number. Outgoing calls: Ensure calls from France appear as if they are originating from a USA number. Context: I currently use AI-based calling tools connected to Twilio. However, Twilio does not allow the purchase of local French numbers. Therefore, an alternative call forwarding solution is needed. Objectives: Propose a reliable solution compatible with Twilio or an alternative service. Ensure optimal call quality at minimal cost. Required Skills: Expertise in VoIP and telephony integration (Twilio or similar services). Experience with international call forwarding. Knowledge of French and USA phone number specifi...
Benötige Unterstützung bei der Shopmigration zu Shopware im Omnichannel Kontext, auch Design Anforderungen und Zendesk Integration und Zapier Nutzung sollten vorkenntniss vorhanden sein, Starte die Interaktion mit GELESEN
I'm seeking a developer to help create a support ticket system, akin to Zendesk or Freshdesk, using Blazor MAUI Hybrid Apps with C# and .NET 8. This will include: - A Windows desktop, Android, iOS, and Mac agent interface. - A Web Admin interface for myself, the admin. The coding architecture will be provided by me, and we'll work together on the development. This system must include: - Multi-channel support (email, chat, social media). - Automated ticket routing and assignment. - Knowledge base integration. User roles: Admin, Agent, and Customer. In addition to the support ticket system, I also need a Blazor Web App based website to showcase and sell this service, with the primary goal of generating sales leads. Ideal skills for this project include: - Extensive ex...
I am looking for an expert in telephony and VoIP to set up a call forwarding system that enables: Incoming calls: Redirect calls from a USA number to a French number. Outgoing calls: Ensure calls from France appear as if they are originating from a USA number. Context: I currently use AI-based calling tools connected to Twilio. However, Twilio does not allow the purchase of local French numbers. Therefore, an alternative call forwarding solution is needed. Objectives: Propose a reliable solution compatible with Twilio or an alternative service. Ensure optimal call quality at minimal cost. Required Skills: Expertise in VoIP and telephony integration (Twilio or similar services). Experience with international call forwarding. Knowledge of French and USA phone number specifi...
I'm looking for a talented developer to create a softphone app for iOS and Android. The core functionality of the app should be voice calling. Key requirements: - A strong background in mobile app development, particularly with VoIP apps. - Proficiency in iOS and Android development. - Experience with implementing voice calling features. - Ability to deliver a user-friendly, high-quality app. Please note, there are no requirements for additional features like call recording, voicemail, or conference calling at this stage.
After removing an SD-WAN device, my VoIP system is encountering issues. My current setup involves an ATT Modem connected to a Meraki MX100, which serves as the DHCP server, and then to a Cisco SPF350 switch. Here's the situation: - The phones work fine when connected directly to the modem. - My Laptop receive DHCP IPs when connected to the phone via ethernet. - However, the phone fail to get an IP when connected to any port of the switch. I need someone to troubleshoot the current configuration. All other devices in the network are functioning as expected. Ideal skills for this job include: - Extensive knowledge of Meraki MX100 and Cisco SPF350. - Experience with VoIP network issues. - Strong troubleshooting skills. Please provide a detailed plan of action and any...
...substantial experience in VoIP and API integration, specifically with the SkySwitch platform. The goal of this project is to connect our VoIP platform with several dental databases, including Dentrix, Open Dental, Portex, Tracker Dental, and ABELDent. Key Requirements: - Expertise in SkySwitch API: I need someone who can seamlessly integrate our VoIP platform with the SkySwitch API. - Experience with Dental Databases: Familiarity with the aforementioned dental databases is a plus. - Call Management and Messaging Services: The project will involve integrating call management and messaging services from our VoIP platform to these dental databases. - Billing Integration: The project will also require some level of billing integration. Ideal Skills: - Proficie...
...have a small issue to address. My app is a VoIP iOS application that uses PJSIP to make SIP calls. However, after some updates were made, outgoing calls are working fine, but incoming calls are not functioning properly. When I accept an incoming call, there is no audio. Requirements: Strong experience in iOS development (Swift/Objective-C). Familiarity with pjsip or similar VoIP libraries (SIP, RTP, etc.). Experience with push notifications (PushKit) for VoIP calls. Ability to troubleshoot issues related to audio streams, network switching, and SIP protocols. Experience working with background tasks for VoIP apps. Skills: iOS Development (Swift/Objective-C) VoIP Development (pjsip, SIP) Networking (NAT traversal, network switching) PushKit (for ...
With over six years in customer support and cold calling, I have expertise across various industries. I excel in managing customer interactions through multiple channels, ensuring prompt and effective communication. My skills in ...Support ● Live Chat & 24/7 Support ● Virtual Assistant ● Cold Calling & Telemarketing ● Lead Generation Industry Experience: My background spans various sectors, including: ● Logistics & E-commerce ● Restaurants ● Airbnb/Real Estate ● Medical Billing & Insurance Claims ● IT Helpdesk ● Hospitality & Tourism Tools Proficiency: I have hands-on experience with the following software: ● CRM Management (Zendesk, Salesforce, HubSpot CRM) ● Ticketing Systems (HALO PSA and FreshDesk) ● Project Management Tools (, ZohoDesk, Asana, Slack)
Actualmente en mi empresa utilizamos una terminal de conmutación telefónica las líneas telefónicas externas son provistas por un IPS. Debido a que la terminal de conmutación PBX ya no puede soportar mayor cantidad de extensiones me veré forzado a modernizar a tecnología VOIP quizá utilizando Asterisk en un servidor rocky linux 9 que se encuentra de forma física. Además necesitare un archivo de los comandos utilizados a manera de instructivo ya que se necesita replicar lo mismo en otro edificio.
...including challenges and outcomes. 4. Contact Page Easy Access: Prominently display your contact information (phone, email, and office address). Contact Form: Include a simple form for inquiries with fields for name, email, claim type, and a message. Click-to-Call: Ensure mobile users can easily call you with a single tap. User Login in to connect with us via Zendesk to get updates on user's claims, including online submissions sent via Zendesk. 5. Educational Resources FAQs: Answer common questions about public adjusting and insurance claims. Blog or Articles: Provide insights into the claims process, tips for policyholders, and updates on relevant laws. Videos: Create short videos explaining your services or showcasing successful claims. 6. Testimonials & Rev...
I'm in need of a skilled professional who can set up an Asterisk server for me. This server is intended to manage both alarm-with-voice and alarm-without-voice functionalities. It will facilitate communic...MySQL database. This system should include an authentication mechanism and client status monitoring. 3. Testing Guidance: Provide instructions on how to assess the server's performance using SipSoftphone. Ideal Candidate: The perfect fit for this project is someone who possesses extensive knowledge in Asterisk server setup and a solid understanding of MySQL. Proficiency in network configuration and VoIP technologies will be highly beneficial. Please be aware that the operating system in use is Ubuntu 22.04 and the Asterisk version is 20.11. Write "Awesome" a...
I'm looking for an expert who can configure an Asterisk server for me. This server will handle both alarm-with-voice and alarm-without-voice, where clients send and receive XML-type messages with each other. The server needs to support real-time registration of clients from a local M... Key Requirements: 1. Configure the Asterisk server for both types of alarms. 2. Implement a feature for real-time registration of clients from a local MySQL database. 3. Provide guidance on how to test the server using SipSoftphone. The ideal candidate should have extensive experience with Asterisk server configuration and a strong understanding of MySQL. Skills in network configuration and VoIP technologies will be highly appreciated. Please note, I'm using Ubuntu 22.04 and Asterisk 20....
...and platform use. Escalate complex issues to the appropriate team when necessary. Maintain accurate records of user interactions and feedback. Requirements: Proven experience in customer support, preferably in a digital platform environment. Excellent written communication skills with attention to detail. Ability to manage and prioritize multiple queries effectively. Familiarity with tools like Zendesk, Freshdesk, or similar ticketing systems is a plus. Budget: $300 USD per month for ongoing email support. How to Apply: Please include: A brief overview of your customer support experience. Examples of how you’ve successfully resolved user queries in the past. Your availability and any tools you’re proficient with for email support. Join us to ensure a positive and sea...
As a travel company, we are in need of a seasoned engineer to establish a VoIP and GSM network call center solution. This project will involve the design and implementation of a new system from the ground up, as we currently possess no existing infrastructure. Key Responsibilities: - Set up a comprehensive VoIP and GSM network call center solution - Facilitate both inbound and outbound call services - Ensure the system is scalable and robust Ideal Skills and Experience: - Extensive experience in setting up VoIP and GSM network call center solutions - Proficient in call routing and management systems - Knowledgeable in designing Interactive Voice Response (IVR) systems - Skilled in implementing call recording and analytics systems - Familiarity with the requirements ...
I need a modern, minimalist website that compares prices of VOIP telecom services across 25-50 providers. Key Requirements: - The website should initially target 5-6 products, with pricing and features updated automatically through affiliate program infrastructure. - It should be structured with a home page and a dedicated page for each product. - Pricing should be displayed in a grid format. Ideal skills for this project include web development, experience with affiliate marketing integrations, and design skills to create a modern, minimalist interface. Previous work on price comparison websites will be a plus.
I need a professional to set up my Asterisk server. The primary purpose is to connect it with a Postgres database and an Android Linphone On-Board Unit (OBU). Key Tasks: - Setting up an Asterisk server - Connecting Postgres with the Asterisk Server and Android Linphone OBU - Configuring Linphone to work seamlessly with Asterisk and Postgres The ideal freelancer should have: - Exte...Key Tasks: - Setting up an Asterisk server - Connecting Postgres with the Asterisk Server and Android Linphone OBU - Configuring Linphone to work seamlessly with Asterisk and Postgres The ideal freelancer should have: - Extensive experience in Asterisk server setup - Proficient in integrating Asterisk with Postgres - Familiar with Linphone - Knowledge of Android platform integration - Skills in VoIP ...
I'm seeking a seasoned professional with deep expertise in Linphone and SIP server specifically tailored for a VoIP service provider. Linphone is already integrated, need some help with the issues - Ideal Skills and Experience: - Proven experience with Linphone and SIP server setup for a VoIP service provider. - Proficiency in software customization and branding. - Extensive knowledge of iOS and Android platform compatibility. - Strong troubleshooting skills and attention to detail.
...Qualifications • Experience: • Minimum of 2 years in a technical support or helpdesk role. • Hands-on experience with Microsoft Office 365 Suite and Active Directory. • Familiarity with RMM tools and IT monitoring systems. • Technical Skills: • Strong troubleshooting abilities for hardware, software, and network issues. • Experience in creating and managing tickets within a ticketing system (e.g., Zendesk, ServiceNow, Freshdesk). • Soft Skills: • Excellent communication skills with a strong focus on customer service. • Ability to multitask and prioritize tasks in a fast-paced environment. • Strong problem-solving mindset and attention to detail. • Other: • Must be available to work US hours (8:00 AM - 5...
...Qualifications • Experience: • Minimum of 2 years in a technical support or helpdesk role. • Hands-on experience with Microsoft Office 365 Suite and Active Directory. • Familiarity with RMM tools and IT monitoring systems. • Technical Skills: • Strong troubleshooting abilities for hardware, software, and network issues. • Experience in creating and managing tickets within a ticketing system (e.g., Zendesk, ServiceNow, Freshdesk). • Soft Skills: • Excellent communication skills with a strong focus on customer service. • Ability to multitask and prioritize tasks in a fast-paced environment. • Strong problem-solving mindset and attention to detail. • Other: • Must be available to work US hours (8:00 AM - 5...
