Sony True Wireless Noise Cancelling Earbuds
Fast Pair
With one tap, you can quickly and effortlessly pair with your Android devices. And, Swift Pair makes it quick and easy to pair your headphones with your Windows 11 or Windows 10 laptop, desktop or tablet.
Long-lasting battery.
The earbuds hold up to 8 hours of battery life on a single charge and up to 24 hours with the charging case.¹ And, with quick charging, you can get up to 1 hour of listening from a 3-minute charge.¹
¹ Battery life and charge cycles vary with use, settings, and other factors; actual results will vary.
Reviews
4.3
46 reviews
78% of reviewers recommend this product.
Won't recommend
MHZowqi . 21 days ago
Sony North America Customer Support - 19 days ago
Hi MHZowqi, Thank you for your comment. While we're thrilled that you love the amazing sound quality of your WF-1000XM5, we're really sorry if you're having an audio issue with the left earbud. This is certainly not the feedback we hoped to receive. If you haven't tried yet, let's try to isolate and fix this problem by performing troubleshooting using these articles: https://www.sony.com/electronics/support/articles/00298365 https://helpguide.sony.net/mdr/2963/v1/en/contents/TP1000780030.html If the issue persists, please email us at socialsupport@am.sony.com with the following details so we can better assist you. Name: Sony.com Username: Model Number: Issue: Telephone Number: I hope this helps, and thank you for choosing Sony. Sincerely, Romeo Sony Social Supportsony.com Originally posted on sony.com
They get all the stars because they are the best.
R33SE . 1 month ago
Sony North America Customer Support - 1 month ago
Hi R33SE, It's lovely to hear your positive feedback! We rely on customers like you to let us know what we're doing right to continue to provide high quality products and best experience possible. Glad to know you like everything about your WF1000XM5. Thanks for choosing Sony! - Krissony.com Originally posted on sony.com
Features
- Premium sound quality
- High-resolution audio
- AI-based noise reduction algorithm
- Control with voice assistant
- Bluetooth connectivity
- Fast pair
- Easily pairs with your computer or tablet
- Small, light design
- Adaptive Sound Control
- Speak-to-Chat
- Water resistant design
- Made in part from recycled plastic materials
- Up to 24 hours of battery life plus quick charging¹
Specs
- Dimensions: 1.36 x 1.57 x 0.83 in.
- Weight: 5.9 oz.
SKU#
SKU#
WF1000XM5/B
What's in the box
- Sony True Wireless Noise Cancelling Earbuds
- Charging case
- USB cable
- Noise Isolation earbud tips
- Warranty card
Sony True Wireless Noise Cancelling Earbuds Reviews
4.3
46 reviews
78% of reviewers recommend this product.
Won't recommend
MHZowqi . 21 days ago
Sony North America Customer Support - 19 days ago
Hi MHZowqi, Thank you for your comment. While we're thrilled that you love the amazing sound quality of your WF-1000XM5, we're really sorry if you're having an audio issue with the left earbud. This is certainly not the feedback we hoped to receive. If you haven't tried yet, let's try to isolate and fix this problem by performing troubleshooting using these articles: https://www.sony.com/electronics/support/articles/00298365 https://helpguide.sony.net/mdr/2963/v1/en/contents/TP1000780030.html If the issue persists, please email us at socialsupport@am.sony.com with the following details so we can better assist you. Name: Sony.com Username: Model Number: Issue: Telephone Number: I hope this helps, and thank you for choosing Sony. Sincerely, Romeo Sony Social Supportsony.com Originally posted on sony.com
They get all the stars because they are the best.
R33SE . 1 month ago
Sony North America Customer Support - 1 month ago
Hi R33SE, It's lovely to hear your positive feedback! We rely on customers like you to let us know what we're doing right to continue to provide high quality products and best experience possible. Glad to know you like everything about your WF1000XM5. Thanks for choosing Sony! - Krissony.com Originally posted on sony.com
Outstanding Sound
NucEm . 3 months ago
Sony North America Customer Support - 3 months ago
Hi NucEm, Awesome! We're glad that you're enjoying your wf-1000xm5. Thank you so much for choosing Sony. Erinsony.com Originally posted on sony.com
Not user friendly
LoganJ2 . 3 months ago
Sony North America Customer Support - 3 months ago
Hi LoganJ2, Thanks for sharing your review and experience with the WF1000XM5. We're glad that you like the sound quality of the headphones. Your feedback about the voice guidance and pairing function is greatly appreciated. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number: Or contact our product support team via phone call or chat through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones Sincerely, -Ralphsony.com Originally posted on sony.com
Overall great sound with 360 reality
Taco1 . 4 months ago
Sony North America Customer Support - 4 months ago
Hi Taco1, Thank you for your time writing this review. While we are glad you like the great sound quality and 360 reality audio of the WF1000XM5, we're sorry to hear that you don't like the fit of the earbuds. Allow us to help turn this to a better experience. For stable fit, check that you are wearing the headset properly. Ensure that the earbud tips are comfortably situated as deep in the ear canal as possible. If the earbuds aren't fit snugly in your ears, they may feel heavier and more likely to fall out. Change the earbud tips to ones that fit more snugly in your ears. When changing the earbud tips, try the earbud tip sizes in order from the larger ones to the smaller ones. The most suitable size of the earbud tips for left and right ears may be different. The “Sony | Headphones Connect” app will help you to determine which earbud tips suit you best to achieve the optimal noise canceling effect, sound quality, etc. For detailed information on how to wear the headset, please refer to this link:https://helpguide.sony.net/mdr/2963/v1/en/contents/TP1000778771.html May we contact you to help? If so, please email the below information to socialsupport@am.sony.com: Name: Sony.com Username: Telephone Number: Model Number: Issue: We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate your feedback and thanks again for purchasing Sony! - Krissony.com Originally posted on sony.com
Great headphones, high quality sound
Cassino D . 5 months ago
Sony North America Customer Support - 5 months ago
Hi Cassino, we're glad you love our product. Thanks for choosing Sony. ~Earlsony.com Originally posted on sony.com
Greatest headphones on the market
Bruce lees toe . 6 months ago
Sony North America Customer Support - 6 months ago
Hi Bruce lees toe, We're extremely happy you had a positive experience, and we're grateful for your feedback! We rely on customers like you to let us know what we're doing right to continue to provide the best experience possible. Glad to hear you love your WF1000XM5. Thanks for choosing Sony! - Krissony.com Originally posted on sony.com
Bluetooth connectivity issues
jaytaro . 6 months ago
Sony North America Customer Support - 6 months ago
Hi jaytaro,Thank you for the feedback on your experience with your Sony WF1000XM5. While we're glad you like the great sound quality of these headphones, we regret to hear about the connectivity issue you're experiencing. To resolve this issue, please follow the troubleshooting steps on this link: https://helpguide.sony.net/mdr/2963/v1/en/contents/TP1000779959.html If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number: Sincerely, Samsony.com Originally posted on sony.com
Surprisingly great!
rebeccaw170 . 6 months ago
Sony North America Customer Support - 6 months ago
Hi rebeccaw170, Thank you very much for your feedback and we are truly delighted to hear that you are pleased with the audio quality of our XM5. Thank you for choosing Sony! - Marcoinfluenster.com Originally posted on influenster.com
Incredible Sound Quality!
cydn3yy . 6 months ago
Sony North America Customer Support - 6 months ago
Hi cydn3yy, We appreciate your detailed feedback and we're glad that you are enjoying your new headphones. Thank you for choosing Sony. Erininfluenster.com Originally posted on influenster.com
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