Need help
Paying your medical bills shouldn’t be difficult. Our bill pay guide will make bill paying more convenient, and MyChart offers the ability to set up payment plans.
Simplify paying your health care bills – let’s get started!
As we transition to system-wide health records with MyChart, you may have questions about your bill from specific VCU Health service areas. Please use these link to pay bills through MyChart or visit the respective website for information on how to pay your bill:
Children’s Hospital of Richmond (CHoR) at VCU
VCU Massey Comprehensive Cancer Center
If your bill looks like this, Pay with PatientCo.
If your bill looks like this, Pay with MyChart.
Bill paying is easy with MyChart. We’ll take you through the steps from start to finish – and help you get set up with your billing preferences such as paperless billing or automatic payments.
You can pay your bill by logging in to your MyChart account – or pay as a guest without accessing your personal account. To pay your bill through MyChart, log in and go to the Billing section in the upper navigation.
View your Billing Account Statement in the Billing section or look at My Bills for specific details. You will be asked how much you would like to pay and how you want to pay.
Enter your payment information, and your payment will process, alerting you to any incomplete information or questions about your payment.
You will receive a confirmation code on the screen to let you know your payment was processed successfully.
MyChart has convenient access to balances, charges and recent payments. You can even use paperless billing for easier and more sustainable payment options.
Online payments are an easy option with MyChart capabilities – or set up payment plans with manageable payments.
MyChart provides financial information and the ability to request assistance online.
For both clinic visits and hospital stays, MyChart brings everything together in one accessible billing account summary.
With health information all in one place, MyChart provides insurance coverage, claims and benefit details.
With pricing estimates for clinical fees, insurance benefits and self-pay charges, you will quickly know what to expect.
MyChart keeps track of your insurance information so you can quickly view a copy of health insurance cards.
If you have questions about paying a bill or setting up your MyChart account, get answers from our Bill Pay FAQs or our Help Center.
Visit our Bill Pay FAQs