Pay Nothing for 6 Months
Own an iPhone 15, iPhone 14 or iPhone 13 and pay NOTHING for the first 6 months. Get FREE global roaming & 1,000GB of high-speed 5G data on your new device. Learn more here.
Step 2
You may request for a new eSIM when you Switch to U. Simply complete the Switch to U form.
Step 4
Keep your original SIM connected, reply to SMS confirmation and activate your new SIM or eSIM. Check your status.
1. For existing users, please download the MyUMobile App to activate Ultra Hotspot 5G here.
2. Boost your new Postpaid plan with Add-ons here.
Get verified in just four quick and easy steps:
Step 2
ID Validation
Scan your ID that's placed on a flat surface.
Step 3
Facial Recognition
Position your face within the frame to capture a clear image.
Step 4
Complete Verification
Once successful, you will be redirected automatically. If not, tap on 'Validate' to finalise the process.
IMPORTANT
Step 2
Please scan your SIM barcode.
Step 3
Snap a photo of your ID. Malaysians: MyKad, MyPR, MyTentera or MyKAS.
Non-Malaysians: Passport.
Step 4
Tap the camera icon to scan your face.
Step 5
Your SIM pack is now successfully registered! U will receive a notification to confirm your activation.
Step 1
Connect to a WiFi network and go to your iPhone Settings.
Step 2
Tap on Mobile Service.
Step 3
Tap on Add eSIM and select Use QR Code.
Step 4
Scan the unique QR code provided to install your eSIM profile and you're all set!
Step 1
Go to your Settings and tap on Connections.
Step 2
Tap on Cellular or Mobile Data.
Step 3
Select Add Mobile Plan.
Step 4
If no plan can be found, select
Add Using QR code and scan the QR code provided.
Step 5
Once the plan has been detected, tap Add to download and install the plan.
Step 6
Select OK to turn on the plan.
Step 7
Once the setup and activation is complete, your eSIM will appear on your SIM Card Manager.
Top up your Prepaid credit for a minimum of RM30 via any of Muamalat Bank's website (www.i-muamalat.com.my) or i-Muamalat mobile banking app (“i-Muamalat Mobile”)
*Subscribe to Prepaid U35 or GX38 Plan
via MyUMobile App,
or UMB by dialing *118*1*1#
Purchase Prepaid U35 or GX38 Plan via
Muamalat Bank's website (www.i-muamalat.com.my)
or "i-Muamalat Mobile" mobile banking app
*Ensure that your U Mobile prepaid is 'Active' during the Campaign Period until the fulfilment of prizes.
'Active' means being able to make and receive calls.
Get your questions answered here.
Mobile Number Portability (MNP) is the ability for customers to switch to a new mobile service provider, while retaining their existing mobile number.
"Porting" is the act of switching to a new mobile service provider without having changed one's mobile number. The word porting is interchangeable with switching. Port-in is referring to a customer request to switch to a new operator and port-out is a customer leaving their existing operator.
Please DO NOT terminate your line with your current service provider as only active mobile numbers are allowed to switch to a new service provider.
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