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Challenging Department for Work and Pensions benefit decisions - What are my options?

If you think a Department for Work and Pensions (DWP) benefit decision is wrong, you may be able to get it changed.

Last reviewed 04 September 2024

What are my options?

If you think a benefit decision is wrong, you may be able to:

  • Ask for an explanation
  • Have the decision looked at again
  • Appeal against the decision.

This guide takes you through these options.

There are separate guides for:

Applies to: England, Northern Ireland, Scotland and Wales

Advice: If you need advice about a benefits or tax credits decision, you should contact a benefits adviser. You can use our Find an Adviser tool to find a local one.

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