Doaa G.

Manage remotely the end to end delivery of cross functional projects and programs for leading Global Enterprise customers including all projects related activities from requirements, planning, reporting, budgeting and procurement towards the successful delivery of customer requirements, timely reporting to both internal and external stakeholders and addressing risks/issues as they arise. Create, maintain and tracks project plans and schedules, cost estimates and staffing requirements.

Gathering and identifying gaps in reporting and working on establishing governance and providing guidance on processes and tools for the team of project managers on board. Support on other functions such as raising and tracking of purchase orders, having weekly budget reviews with program managers to monitor the commitments, spend and forecast across the financial year. Monitor project plans and prepare status reports on major projects milestones to capture any deviations from the baseline dates

Provide end-to-end ownership for all network optimization projects, with committed deadlines. Manage projects in parallel in terms of planning, scheduling, budgeting, procurement, monitoring and controlling. Undertaking risks and issues management from project progress reporting to all stakeholders. Conduct audits and customer satisfaction surveys as a way of objectively monitoring performance and quality. Manage escalations and interlocks with suppliers and internal teams and ensure compliance.