VIRTUAL ASSISTANT | ADMINISTRATIVE ASSISTANT | WRITER | BUG TESTING | CUSTOMER SUPPORT | SOCIAL MEDIA MANAGEMENT| BUSINESS PLAN | DATA ENTRY I am a Level 3 tester on the Test IO platform, skilled in performing exploratory testing to identify Functional, Content, and Visual bugs. My bug reports are detailed, precise, and highly reliable, consistently meeting professional standards. I am a highly skilled freelancer with over 4 years of experience in Virtual Assistant, Customer Support, Writing, and Structural Design (Engineering). I have a wide range of skills and services that I have honed to deliver exceptional results in every task I undertake. I have helped numerous clients from various industries and niches with a wide range of tasks, from basic administrative work to complex structural designs. I am confident in providing unparalleled service to my clients, whether managing emails, creating engaging content, or designing robust structures. As a virtual assistant, I provide administrative support services, including email and calendar management, data entry and organization, research and analysis, file management, customer service support, social media management, and project management. In providing exceptional customer service, I specialize in email support, live chat support, order processing and tracking, technical support, and customer feedback management. I am also proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) and CRM software (Salesforce, HubSpot, Zoho). I have strong research and analytical skills, excellent communication and interpersonal skills, and a keen eye for detail. As a professional writer, I specialize in creating high-quality content for blogs, articles, websites, social media, and more, including product descriptions, editing, and proofreading. As a structural engineer, I provide high-quality structural analysis and design services, including 3D rendering, door and window schedules, engineering calculations and reports, and many more. I am proficient in various engineering software, including AutoCAD, Revit, and SAP2000. I hold a Bachelor's Degree in Civil Engineering. I am committed to staying up-to-date with the latest developments in my field to provide my clients with the most effective and efficient services possible. My husband also contribute where necessary. WHAT YOU GET: * 100% Satisfaction * Unlimited Revision * 100% Original Message me if you have any questions or want to discuss your project further. I am looking forward to working with you!