Customer/Technical Support Specialist

With over a decade of comprehensive experience encompassing various aspects of cloud computing and a deep understanding of the tools critical to your hosting business like Virtualizor and Proxmox, I bring to you not only my expert technical and customer support skills but also my passion for building long-lasting client relationships. My familiarity with troubleshooting virtual server environments combined with my ability to deliver exceptional support even under pressure makes me equipped to handle your clients' concerns effectively.

With a decade’s worth of experience in Linux, I am confident in my ability to effectively and efficiently troubleshoot and support virtual server environments, making me an ideal fit for your hosting business. My expertise with Virtualizor and Proxmox has prepared me to handle any issues your customers may face confidently. I understand the nuances of providing high-quality customer support and I can assure you that excellent service delivery will be my utmost priority. In addition to my technical skills, I am fluent in English with excellent communication skills - indispensable when it comes to listing clear instructions, understanding customer's needs, and conveying solutions effectively. The fact that I have been working as a Full-stack Developer for so long implies that I am not only technically adept but also versatile and resilient. Offering true 12/7 comprehensive support is no issue for me. Lastly, the opportunity to work alongside your passionate team, with flexible hours and potential for long-term collaboration, seems like an exciting endeavor. Let us build success together by providing top-notch assistance to your customers when they need it most. Let's begin!

I have experience with Virtualizor, Proxmox, and whmcs. I am worked in all major control panel. I have working experience in web hosting companies before. I am available 12x15. I can start now.

Hey. I'm Joshua from Frankfurt, Germany, 27yo. Have been running a Hosting company for 3 years using WHMCS/Virtualizor, then I was working for different Datacenters and Managed Service Providers in Frankfurt, all of them using Proxmox. I've also been using Proxmox a lot in private environments, lately for a Freelancer client. I'm looking to work for a growing hosting company and become a part of it since some time already. Maybe this is a good chance for both of us. I'd love to hear back from you. Just send me a message. I'm not working full-time right now, so I'm available. - Joshua

I read all details of this project .I have complete knowledge to do this work.I can start working immediately. Let's discuss further.

I have strong experience in troubleshooting virtual servers and working with tools like Virtualizor and Proxmox. I’m skilled in handling customer inquiries and providing excellent technical support. I communicate clearly, solve problems quickly, and can work under pressure. I’m available 24/7 and excited about the opportunity to help your hosting business grow. Let’s work together to provide great support for your customers!

Mi nombre es Oscar y me especializo en brindar servicios de soporte técnico y asistencia virtual. Con una sólida experiencia en la gestión de redes sociales y en la implementación de campañas de Meta Ads, ofrezco un conjunto de habilidades que pueden ayudar a optimizar tus operaciones y mejorar la eficiencia de tu negocio. Servicios que ofrezco: Soporte Técnico: Resolución de problemas técnicos, asistencia en la configuración de software, y soporte en línea para garantizar que tus sistemas funcionen sin problemas. Asistencia Virtual: Gestión de correos electrónicos, organización de calendarios, atención al cliente, y apoyo administrativo para que puedas centrarte en lo que más importa. Beneficios de trabajar conmigo: Experiencia Comprobada: He trabajado en diversos proyectos, ayudando a clientes a optimizar sus procesos y mejorar su productividad. Enfoque Personalizado: Me adapto a las necesidades específicas de tu negocio para ofrecer soluciones eficaces y a medida. Compromiso con la Calidad: Mi objetivo es brindar un servicio de alta calidad que supere tus expectativas. Estoy emocionado de la posibilidad de colaborar contigo y contribuir al éxito de tu negocio. Si tienes alguna pregunta o te gustaría discutir más detalles, no dudes en contactarme. Atentamente, Oscar

I have been working as Technical Support Executive for about an year now. I know every bit of Linux and all the basics required for the job

Dear [Client's Name], I am excited to apply for the Customer/Technical Support role at your company. With hands-on experience in troubleshooting technical issues and delivering exceptional customer service, I am confident in my ability to meet your expectations and contribute to your team. Key Highlights: Proficient in troubleshooting operating systems, internet/WiFi connectivity, and server-related issues. Skilled in mail configuration, remote desktop setup, and guiding clients through technical installations. Flexible to work opposite time zones and provide uninterrupted support remotely. Dedicated to resolving customer issues promptly and effectively while maintaining high service standards. Availability: I am available to work during the following shifts (adjusted for opposite time zones to meet your needs): 6:00 AM to 3:00 PM 7:00 AM to 4:00 PM 12:00 PM to 9:00 PM 1:00 PM to 10:00 PM 9:00 PM to 6:00 AM Proposed Hourly Rate: I propose a competitive rate of $1.56 - $3.56 USD per hour, depending on the scope of responsibilities and workload. I look forward to collaborating and contributing to the success of your growing business. Please feel free to reach out for further discussions or interviews. Best regards, Sai Bhagavan Reddy, +91 7093421900

I have about 8 years work experience in 24/7 environment to provide technical and application support. I found myself a good fit for this project.

I have more than 8 years of experience working on linux and servers. Involved in customer support roles earlier. Keen to do this, please discuss. Negotiable Price

Hi, we are team of Linux administrators experts with more than 15 years of industry experience in different organisations. We provide freelancing support to our clients in Linux administrator and shell scripting with trust and perfection. We are happy to collaborate with you and work with you on long term basis. we provide genuine and flowless support to you on your SLAs.

Drawing on my strong technical support background, I assure you that I am a perfect fit for this position. Having worked extensively with Virtualizor and Proxmox, tools central to your hosting business, I bring expert proficiency in troubleshooting virtual server environments - a skill crucial to meeting your Key Responsibilities. My undivided focus on enabling smooth customer experiences alongside tailoring effective solutions for complex technical issues distinguishes me competitively. Flawless English communication skills empower me to handle customer inquiries with a knack of providing empathy-driven support, while my proven ability to work under pressure translates to reliable digestion of the 12/7 support required. My commitment to achieving results ties directly with your need for long-term collaboration; it means every task undertaken is thoroughly completed, propelling you towards growth. As an efficient Freelance Project Manager and Business Analyst, I am distinctly suited to navigate ambiguous technical terrains effectively. Given my experience in managing projects from concept to completion while adhering to Agile methodologies, I can ensure streamlined operations enhancing productivity - ultimately transforming your business ideals into visible realities. Together let's not build just success, rather an industry standard!

With over a decade of experience in IT infrastructure support and a proven track record of maintaining 100% SLA compliance and 80% First Call Resolution rates, I am well-positioned to provide exceptional technical support for your hosting business. My background in server administration, coupled with strong customer service skills, aligns perfectly with your requirements. RELEVANT QUALIFICATIONS 10+ years of experience in IT infrastructure support and server management Proven expertise in troubleshooting complex technical issues Track record of 100% CSAT/NPS scores in previous roles Experience with multiple operating systems including Linux and Windows Strong background in server administration and performance optimization

Hello Dear Client, I am excited to offer my expertise to support your growing hosting business. With a strong background in technical and customer support, i excel in troubleshooting virtual server environments and handling customer inquiries with professionalism and efficiency. I have extensive expertise in Virtualizor and Proxmox, combined with excellent English communication skills and a proven ability to perform under pressure. I am fully equipped to provide 12/7 support, ensuring your clients receive exceptional service at all times. Committed to long-term collaboration, i bring flexibility, dedication, and a passion for excellence to help your business thrive. Let me contribute to your success! Regards, Tai

In a world where customer satisfaction and digital performance are essential for growth, we understand that your company is looking to: * Reduce operational costs without compromising quality, * Provide impeccable 24/7 customer service, * Modernize and secure your digital infrastructure. At UBTCall, we transform these challenges into opportunities with tailored and efficient outsourcing solutions.
  How We Can Help You: 1. Multilingual 24/7 Customer Service – Starting at $5/hour * Omnichannel support: handling calls, chats, emails, and social media, * Guaranteed availability 24/7/365, including weekends and public holidays, * Multilingual coverage in over 8 languages(English, French, Arabic, Spanish, German, Portuguese, Italian, Dutch), * Full flexibility: scalable solutions tailored to your specific needs, even during peak activity periods. 2. Custom and High-Performance IT Services * Development of tailored websites and applications, * Data security to protect your business and your customers, * Cloud hosting and solutions for optimal performance, * Proactive maintenance to ensure system reliability and continuity.   Why Choose UBTCall? Global Expertise: Managing over 7,000 websites and applications for international companies,
 Dedicated Multilingual Team: Available 24/7 to satisfy your customers,
 Unbeatable Value for Money: Starting at $7/hour, access premium-quality services,
 Complete Adaptability: Flexible and customized solutions to meet your specific needs.

I’m Sainath, a technical support engineer specializing in IT deployment, Linux systems, and data lifecycle management. With a proven track record of implementing scalable solutions and resolving critical issues, I help businesses optimize their infrastructure and maximize efficiency.

Infused with comprehensive knowledge in Linux and years of experience in the technology industry, I am confident that I possess the necessary skills, not only to troubleshoot virtual server environments using Virtualizor and Proxmox proficiently, but also to provide top-tier customer support your growing business requires. My previous stint with Abinitio has honed my aptitude to meticulously isolate and resolve diverse technical issues. Exceeding customer expectations is my forte. My excellent English communication skills and ability to work under pressure empowers me to effectively understand customer concerns and provide precise solutions even in intensified scenarios. Moreover, being adept at AWS DevOps has sharpened my capability to swiftly deliver tailored, high-performance solutions that beat the set standards. Joining your team would be a fantastic collaborative opportunity for both of us. My experience, combined with my remote working adaptability, ensures consistent availability and seamless support- an imperative trait when dealing with a 12/7 support system like yours. I look forward to building mutual success through this exciting journey together!

I have enough experience to work for a hosting company. I have experience in linux , bash scripting , docker and windows. I'll try to do my best. I'm a man that is willing to accept responsibilities I can work remotely for you. thanks.

Good day! With a combined experience of more than 3 years in the Customer Service and Technical Industry, Handling Voice, Chat, and Email Support, I am confident to apply all my knowledge, experience, and skills to meet and possibly exceed the company's standards in handling customer inquiries and concerns. Since all my work experiences are related to customer satisfaction, I always make sure that my customers or clients are satisfied with the services and solutions I can offer. Having experience in handling different types of customers, I have gained a sufficient amount of knowledge on how to empathize with them and how to reassure them that their concerns will be given an answer or a solution. I also have experience in teaching American English to non-native-speaking students, ranging from 5-year-olds to 70-year-olds. This experience helps in boosting my confidence to be able to communicate quite well with customers and clients fluently. With my experience in the Customer Service Industry, Technical Support Industry, and also Hospitality Industry, I could use these to become a great asset for the company, a good teammate for my colleagues, and quality support for customers and clients. I look forward to the opportunity to discuss my skills and qualifications vocally at your earliest convenience. Thank you for your time, and I look forward to hearing from you soon.