Custom Web-based CRM Development for Call Center
$750-1500 USD
Teslim sırasında ödenir
I am in need of an experienced full stack developer who can build a customized, web-based CRM for a call center. This CRM will be used for managing incoming calls for businesses.
We have ready design in figma
Key Features:
- Call Logging and Recording: The CRM should have the ability to log and record calls for quality assurance and training purposes.
- Automated Call Distribution: It should include a system for automatically distributing incoming calls to available agents.
- Reporting and Analytics: I need comprehensive reporting and analytics features to track performance and call center metrics.
Integration:
- The CRM will need to integrate with our dialer via Api.
Ideal Skills and Experience:
- Proven experience in CRM development
- Familiarity with call center operations
- Excellent skills in creating web-based applications
- Experience with software integration
- Strong analytical and reporting software development skills
The CRM should be developed using NodeJS / NextJS for better integration and performance. The CRM needs to be completed in less than 2 months. The CRM should integrate with our existing VOIP services. Implement role-based access controls to provide different levels of access to features based on user roles. The user interface should support advanced customization options, including custom layouts and themes. The CRM should integrate via API with our local dialer: Voice center.
Post-deployment, only basic support for bug fixes and minor updates will be needed.
More info will be shared privately
Proje NO: #38721156
Proje hakkında
Bu iş için 58 freelancer ortalamada $2093 teklif veriyor
Hello, I am excited to offer my services as a full stack developer to develop your custom web-based CRM for your call center. Having a background in CRM development and a strong understanding of call center operations Daha Fazla
With over a decade of Full Stack Development experience, I specialize in CRM development, UX/UI design, and software integration. Your call center CRM project aligns perfectly with my skills. Before proceeding, I nee Daha Fazla
I am NodeJS/NextJS web developer and have extensive experience in CRM development with strong skills in creating web-based applications. With a proven track record in software integration and reporting software develop Daha Fazla
Hey, We've experience in VOIP based soultions and custom CRM development. We can help with this project. Please get in touch to discuss further. Thank you
I am full stack developer I have 8 year of experience in web designing and development. I've sound knowledge PHP, CI, Laravel,React, Node.js, Angular, HTML, Bootstrap, CSS, php, SQL with MVC and CMS and have developed Daha Fazla
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Hello Creativz1, I am Joseph Jackson, a seasoned full stack developer with 7 years of expertise in Node.js, Full Stack Development, MongoDB, and Next.js. I have thoroughly reviewed the requirements for the Custom Web- Daha Fazla
Hello, With 7 years of experience in Node.js and MongoDB, I have carefully reviewed your requirement for a custom web-based CRM for a call center. As a full-stack developer, I have successfully delivered similar proje Daha Fazla
With 7 years of experience in web development, I am confident in delivering high-quality solutions for your project. I have a strong track record of completing projects on time and exceeding client expectations. I am d Daha Fazla
