Careers at TP-Link

JOIN OUR TALENT POOL!

TP-Link Canada is always on the lookout for passionate individuals, who are enthusiastic about their work and willing to progress the career within the company. We are a global company that values diversity and thrives on entrepreneurial values. We provide opportunities for personal and professional development in a challenging and fulfilling work environment. If that describes you, we’d love to hear from you!

If you are interested in employment with TP-Link Canada but didn't see a position that fits your skill set at this time, feel free to submit your application and should something become available we will contact you.

Areas of Expertise

• Sales & Marketing
• Warehouse & Distribution
• Customer Support (English & French)
• Computer Network Engineer Intern

Application Procedures

To apply for a position, please send us a cover letter and resume outlining your job skills, education background and professional experience. 

We accept applications by email, mail and fax. Please direct your application to:

          TP-Link Canada Inc.

          Address: 88 Fulton Way, Richmond Hill, ON, L4B 1J5  

          Fax: 905-882-9830

          Email: hr.ca@tp-link.com

While we thank all applicants for their interest, only those who are selected for an interview will be contacted.

TP-Link Canada is an equal opportunity employer. We are committed to employment equity and fair and accessible employment practices. Accommodations will be provided for job applicants with disabilities, where needed and on request, to support their participation in all aspects of the recruitment process.

All personal data being collected will be treated in strict confidence and used for recruitment purposes only.

JOB DESCRIPTION

Summary of the Role:

The Amazon Category Sales Specialist is responsible for managing and optimizing accounts and product listings, monitoring sales performance, and implementing strategies to increase revenue within assigned product categories on Amazon. This role requires a combination of analytical skills, e-commerce expertise, and knowledge of Amazon's platform to drive category growth and achieve business objectives.

Core Competencies:

• Attention to Detail
• Communication
• Sense of Responsibility
• Strong Ability to Learn

• Planning and Organizing
• Problem Solving
• Analytical Mindset
• Teamwork

Responsibilities:

• Oversee the day-to-day business activities and take ownership for Enterprise Networking business unit
• Plan, initiate and execute regular promotional activities and major sales events
• List new products online, maintain existing product listings to ensure accuracy on Amazon store (product-related contents, pricing, customer ratings & reviews) and implement strategies for enhancing customer satisfaction and retention
• Optimize product keyword searches through Amazon paid search ads to maximize sales opportunities for the account
• Take responsibility for creating, scheduling, and managing E-com marketing campaigns with internal and external teams and reviewing performance (ROI)
• Monitor & manage inventory, provide accurate sales forecasting
• Monitor product best sellers rank and conduct research & analysis on competitor listing performances
• Analyze data and generate reports to track sales performance, identify market trends and make data-driven recommendations for improvement and areas of growth
• Maintain positive and long-lasting client relationships, expectations and communications
• Collaborate with cross-functional teams, including operation and finance to perform all other tasks related to this position

Desired Qualifications:

• A Bachelor/Post-graduate degree in commerce, business administration, marketing or relevant work experience in the e-commerce industry
• Proficient with MS Word, Excel and PowerPoint
• Strong English communication skills, both written and verbal
• Work proficiency in Mandarin
• Previous Amazon platform (Vendor Central, Seller Central, or Amazon Paid Search Ads) experience is an asset
• Familiarity with SMB network product is a big asset (Network Switch, Access Point)
• Familiarity with online marketing tools, including social media advertising, email marketing

Employment Type: Full-Time, Permanent

Application: Email your resume to hr.ca@tp-link.com to apply.

TP-Link Canada Inc. is an equal opportunity employer. 

While we sincerely thank all applicants for their interest, only those who are selected for an interview will be contacted.

All personal data being collected will be treated in strict confidence and used for recruitment purposes only.

About TP-Link

Founded in 1996, TP-Link is a global provider of reliable networking devices and accessories, involved in all aspects of everyday life. The company is ranked by analyst firm IDC as the No. 1 provider of Wi-Fi devices for a consecutive 11 years*, supplying distribution to more than 170 countries and serving billions of people worldwide.

With a proven heritage of stability, performance, and value, TP-Link has curated a portfolio of products that meet the networking needs of all individuals. Now, as the connected lifestyle continues to evolve, the company is expanding today to exceed the demands of tomorrow.

*According to the latest published IDC Worldwide Quarterly WLAN Tracker Report, Q1 2022 Final Release.

Job Description:

We are seeking a motivated full-time permanent Inside Sales Representative to join our dynamic team. The Inside Sales Representative will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. You must be comfortable making dozens of calls per day, working with Sales Executives, generating interest, qualifying prospects, and closing sales.

Key Responsibilities:

1. Lead Generation and Prospecting:
   • Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
   • Understand customer needs and requirements.
   • Route qualified opportunities to the appropriate sales executives for further development and closure.
   • Building and maintaining mailing lists.

2. Sales and Customer Management:
   • Close sales and achieve quarterly quotas.
   • Maintain and expand your database of prospects within your assigned territory.
   • Team with partners to build pipeline and close deals.
   • The team works towards achieving quarterly sales quotas by growing the base and converting leads to paying clients.

3. Relationship Building:
   • Build long-term trusting relationships with clients.
   • Follow up on leads and conduct research to identify potential prospects.

4. Research and Account Management
   • Researching accounts through LinkedIn.
   • Knowing decision makers.
   • Generating Interest in offerings with leaders and sales team with solid value proposition
   • Maintaining and growing database
   • Work with disti partners to build pipeline with their team
   • Work to close transaction and maximize revenue.

5. Product Knowledge and Training:
   • Stay up-to-date with new products/services and competitors.
   • Provide accurate and complete information to customers by using the right methods/tools.

6. Administrative Duties:
   • Manage CRM software to track sales activities, customer interactions, and sales pipelines.
   • Prepare reports on sales metrics.

7. Collaboration and Support:
   • Collaborate with team members to achieve better results.
   • Provide feedback to the marketing team on the effectiveness of campaigns.

Qualifications & Skills

• • Proven Inside Sales experience
  • Track record of exceeding quota
  • Strong phone presence and experience making numerous calls a day.
  • Proficiency  with tools and web applications
  • Excellent written and verbal skills
  • Strong listening and presentation skills
  • Ability to multitask, prioritize and manage time effectively
  • Must be able to work in a fast paced environment and is a self starter. Must be able to build strong relationships and have a growth mindset

Organizationally

• • Identify key process and workflows
  • Document.
  • Define clear procedures
  • Ensure consistent communication

Employment Type: Full-Time, Permanent

Application: 

Email your resume to hr.ca@tp-link.com to apply.

TP-Link Canada Inc. is an equal opportunity employer. 

While we sincerely thank all applicants for their interest, only those who are selected for an interview will be contacted.

All personal data being collected will be treated in strict confidence and used for recruitment purposes only.

About TP-Link

Founded in 1996, TP-Link is a global provider of reliable networking devices and accessories, involved in all aspects of everyday life. The company is ranked by analyst firm IDC as the No. 1 provider of Wi-Fi devices for a consecutive 11 years*, supplying distribution to more than 170 countries and serving billions of people worldwide.

With a proven heritage of stability, performance, and value, TP-Link has curated a portfolio of products that meet the networking needs of all individuals. Now, as the connected lifestyle continues to evolve, the company is expanding today to exceed the demands of tomorrow.

*According to the latest published IDC Worldwide Quarterly WLAN Tracker Report, Q1 2022 Final Release.

Job Description 

We are seeking a highly motivated and detail-oriented Sales Assistant. This role is critical to optimizing our sales process, enhancing efficiency, and driving revenue growth. This position requires strong analytical skills, exceptional attention to detail, and the ability to collaborate effectively with cross-functional teams.

• Employer full-paid Health benefits.
• Free snacks and drinks.
• Employee discounts on our wide range of products.
• Opportunity to work with a dynamic team in a fast-paced retail environment.
• Career growth and development opportunities within the company.

1. Sales Process Optimization:

• Work with sales leader to develop and implement strategies to streamline sales operations and enhance overall productivity.
• Analyze and evaluate current sales processes to identify areas for improvement and efficiency gains.
• Continuously monitor and refine sales workflow to ensure alignment with business objectives.

2. Data Analysis and Reporting

• Collect, analyze, and interpret sales data to provide insights into performance trends, opportunities, and challenges.
• Generate regular reports and dashboards to track key performance metrics, sales pipeline, and forecasting accuracy.
• Work closely with sales leadership to develop actionable recommendations based on data-driven insights.

3. Sales Enablement Support:

• Develop sales collateral, and data-driven analysis to help optimize sales tools, systems, and other sales enablement technologies.

4. Sales Forecasting and Planning:

• Assist in the development of sales forecasts and annual sales plans based on historical data, market trends, and business objectives.
• Work closely with sales leadership to ensure alignment between sales forecasts and resource allocation.

5. Process Documentation and Standardization:

• Document sales processes, procedures, and best practices to ensure consistency and scalability.
• Drive the adoption of standardized processes and tools across the sales organization.

6. Cross-Functional Collaboration:

• Collaborate closely with cross-functional teams, including marketing, distribution, logistics, and sales executives, to align sales initiatives with broader company goals
• Serve as a liaison between sales and other departments to facilitate communication and coordination.

• Finance Degree/Diploma preferred.
• 2+ years of experience in sales operations, and business analysis.
• Strong analytical skills with the ability to collect, analyze, and interpret data from multiple sources.
• Proficient in Microsoft suite
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.
• Detail-oriented with a focus on accuracy and quality.
• Proven ability to prioritize tasks and manage multiple projects.
• Experience in the technology industry is a plus.

Employment Type: Full-Time, Permanent

Application: Email your resume to hr.ca@tp-link.com to apply.

TP-Link Canada Inc. is an equal opportunity employer. 

While we sincerely thank all applicants for their interest, only those who are selected for an interview will be contacted.

All personal data being collected will be treated in strict confidence and used for recruitment purposes only.

About TP-Link

Founded in 1996, TP-Link is a global provider of reliable networking devices and accessories, involved in all aspects of everyday life. The company is ranked by analyst firm IDC as the No. 1 provider of Wi-Fi devices for a consecutive 11 years*, supplying distribution to more than 170 countries and serving billions of people worldwide.

With a proven heritage of stability, performance, and value, TP-Link has curated a portfolio of products that meet the networking needs of all individuals. Now, as the connected lifestyle continues to evolve, the company is expanding today to exceed the demands of tomorrow.

*According to the latest published IDC Worldwide Quarterly WLAN Tracker Report, Q1 2022 Final Release.

Job Description:

We are looking for a highly motivated and exceptional Channel Account Manager, Distribution with strong organization and customer services skills to join our talented team. As a Channel Account Manager, Distribution you must have strong category management, communication skills, entrepreneurship and communication skills to develop and maintain strong working relationships with clients, pitch products or services, contact customers throughout the sales process, answer any questions customers have about the product to ensuring the smooth operation, delivery of sales and marketing targets with distributions.

It would be best if you identify potential markets and consumers benefiting the organization you are working for. You also thrive in ambiguous situations, with the ability to be a self-starter and find solutions with/without guidance. You must be in Canada.

Duties / Responsibilities:

1. Be responsible for the day-to-day communications with all TP-Link distributors (TD Synnex, Ingram Micro, D&H, ASI, ADI, and Longtech) and a few strategic direct partners.

2. Manage inventory in the distribution channel, including but not limited to maintaining optimal inventory level, pushing stock for new products, securing stock for large deals, addressing aging stock proactively, etc. The objective of this task is to increase the inventory turnover ratio in the distribution channel.

3. Initiate and conduct marketing and sales activities (tradeshow, product training, webinar, floor walk, e-communications, sales contests, etc.) with major distributors.

4. The main objective of this task is to increase the mindshare of TP-Link at distribution and improve the channel awareness of TP-Link. Collaborate with the marketing team, and sales team to implement TP-Link go-to-market strategies in the distribution channel. This task requires a clear understanding of the corporate strategy and the targeted customer’s business.

5. Maintain effective communications with the disty PM, sales, marketing team at all levels on TP-Link strategies, sales campaigns, objectives, marketing items, operational issues, etc.
The main objective of this task is to keep engaged with all the main departments of our distributors.

6. Work with internal and external cross-functional departments to address issues related to distribution operations and optimize workflow and policy to avoid future operational issues.
This task requires strong follow-through skills (to address issues) and logical thinking (to set up SOP and standards).

Qualifications:

• Post-secondary education
• 2+ years experience in distribution, prefer 3-5 years
• 2+ years experience in category management
• Technical background in Networking is an asset
• Demonstrated high level of strategic planning, analytical, problem-solving, and communication skills
• Highly motivated and result-driven with a proven track record in sales
• Prioritizing, time management and organizational skills
• Ability to create and deliver presentations tailored to the audience’s needs
• Relationship management skills and openness to feedback
• Problem tracking and resolution capabilities

Language： English

Employment Type: Full-Time, Permanent

Application: Email your resume to hr.ca@tp-link.com to apply.

TP-Link Canada Inc. is an equal opportunity employer. We are committed to employment equity and fair and accessible employment practices. Accommodations will be provided for job applicants with disabilities, where needed and on request, to support their participation in all aspects of the recruitment process.

While we sincerely thank all applicants for their interest, only those who are selected for an interview will be contacted.

All personal data being collected will be treated in strict confidence and used for recruitment purposes only.

About TP-Link

Founded in 1996, TP-Link is a global provider of reliable networking devices and accessories, involved in all aspects of everyday life. The company is ranked by analyst firm IDC as the No. 1 provider of Wi-Fi devices for a consecutive 11 years*, supplying distribution to more than 170 countries and serving billions of people worldwide.

With a proven heritage of stability, performance, and value, TP-Link has curated a portfolio of products that meet the networking needs of all individuals. Now, as the connected lifestyle continues to evolve, the company is expanding today to exceed the demands of tomorrow.

*According to the latest published IDC Worldwide Quarterly WLAN Tracker Report, Q1 2022 Final Release.

Job Description:

We are looking for a highly motivated B2B Sales Executive to join our talented team to help scale our growing company. The B2B Sales Executive is responsible for sales growth through new customer acquisition, customer retention, and growth opportunities with existing accounts. As a Sales Executive, you are passionate about understanding business drivers for performance, the range of ad products available, and engaging with internal and external partners to deliver strategic recommendations. You also thrive in ambiguous situations, with the ability to be a self-starter and find solutions with/without guidance.

Duties / Responsibilities:

• Strategically plan for business growth by achieving B2B sales targets
• Identifies business opportunities by identifying prospects and evaluating the position in the industry; researching and analyzing sales options.
• Sells products by establishing contact and developing relationships with prospects; recommends solutions.
• Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
• Be able to properly demonstrate the features and benefits of company products to customers.
• Provide forecasts, reports, marketing intelligence, and information
• Attend and represent the Company at local and national exhibitions and meetings.
• Plan and execute channel marketing programs
• Prepares reports by collecting, analyzing, and summarizing information.
• Maintains quality service by establishing and enforcing organization standards.
• Work collaboratively with engineers to provide outstanding customer support and satisfaction
• Contributes to team effort by accomplishing related results as needed.

Qualifications:

• Post-secondary education+
• 5+ years experience in IT B2B business is an asset
• Technical background in Networking is an asset
• Demonstrated high level of strategic planning, analytical, problem-solving and communication skills
• B2B experience and understanding of the Canadian market is an asset
• Able to proactively cold call into net new accounts in order to drive new business
• Excellent time management and prioritization skills
• Understanding of consumer behaviors and industry trends.

• Ability to build rapport and collaborate with others within the company and externally.

Employment Type: Full-Time, Permanent

Application: Email your resume to hr.ca@tp-link.com to apply.

TP-Link Canada Inc. is an equal opportunity employer. 

While we sincerely thank all applicants for their interest, only those who are selected for an interview will be contacted.

All personal data being collected will be treated in strict confidence and used for recruitment purposes only.

About TP-Link

Founded in 1996, TP-Link is a global provider of reliable networking devices and accessories, involved in all aspects of everyday life. The company is ranked by analyst firm IDC as the No. 1 provider of Wi-Fi devices for a consecutive 11 years*, supplying distribution to more than 170 countries and serving billions of people worldwide.

With a proven heritage of stability, performance, and value, TP-Link has curated a portfolio of products that meet the networking needs of all individuals. Now, as the connected lifestyle continues to evolve, the company is expanding today to exceed the demands of tomorrow.

*According to the latest published IDC Worldwide Quarterly WLAN Tracker Report, Q1 2022 Final Release.

Job Description:

We are looking for a highly motivated Bilingual Technical Support Specialist to join our talented team. The Bilingual Technical Support Specialist is responsible for providing technical support and service for both internal employees and external customers on their technical needs. As a Technical Support Specialist, you are passionate about following up as required with customers to ensure problems are resolved and/or recommend further action to ensure customer satisfaction. You also thrive in ambiguous situations, with the ability to be a self-starter and find solutions with/without guidance.

Duties / Responsibilities:

• Provide direct technical web and telephone support to TP-LINK customers
• Interact with customers and provide basic troubleshooting on the full range of Networking products and smart home products.
• Provide backup solutions whenever necessary.
• Collection and analysis of customer network information and recommend corrective actions based on analysis
• Provide customer education where needed due to gaps in networking, product knowledge, etc.
• Consultation of technical documentation, bulletins, and release notes for known problems
• Keep detailed logs of customers’ problems, solutions, and customer satisfaction.
• Follow up on technical cases including proper escalation and management of the case until case closure.
• Manage customer communications and expectations until the closure of each case

Qualifications:

• Experience in a technical support role in a networking/security company or equivalent education
• Strong understanding of SOHO and SMB networking products
• Strong troubleshooting and problem-solving skills
• Exceptional interpersonal and communication skills.
• Previous call center experience, preferably supporting data networking products is desirable.
• Strong French and English skills both written and verbal
• Fundamental knowledge of TCP/IP networks (DNS, DHCP, VPN)
• Strong understanding of WiFi technologies and peripherals (AP, Wireless controllers, range extenders, Mesh)

Additional Information:

• This is a full-time job position

Application: Email your resume to hr.ca@tp-link.com to apply. 

TP-Link Canada Inc. is an equal opportunity employer.

While we sincerely thank all applicants for their interest, only those who are selected for an interview will be contacted.

All personal data being collected will be treated in strict confidence and used for recruitment purposes only.