Can I book my ticket online and pay later?
Online ticket purchases require payment by bank card or e-card when placing the order on our website. Because the demand for tickets is very high, our online ticketing service does not allow options...
FAQ
How can we help you?
Are you planning a visit to the Eiffel Tower and have questions about how to buy your tickets, our pricing, how to get to the Tower, and what you can do once you get there? In this FAQ we try to answer all of your questions. Enter a key word to search, or choose one of the four different subjects.
Questions involving
My ticket
-
-
Last minute - Tickets sold out: how can i visit?
There are some busy periods during the year, when our online time-stamped tickets (mostly elevator tickets to the top floor or to the second floor) get quickly sold out (please note that they are...
-
I bought a ticket for the 2nd floor and now I want to go to the top, is this possible?
The choice of destination is made when purchasing the ticket. If you have opted to visit the 2nd floor you will not be given the possibility of buying an additional ticket for the top.
-
I want to visit by climbing the stairs but I can't find this ticket online, what should I do?
The "stairs" tickets to the second floor are available online : sale of such tickets open 14 days in advance. Stairs e-tickets are valid for visits up to the 2nd floor, and like the lifts e-tickets...
-
I would like to visit by taking the stairs and then the lift from the 2nd floor to the top of the Tower. Can i purchase the ticket online?
"Stairs + lift" tickets to the top are sold online, but only in very small quantities. They can be mainly purchased on the day of you visit from the ticket offices at the Tower. The rates are €26.90...
-
Does a ticket for the top allow you to visit the 1st and 2nd floors?
If you buy a ticket to the top of the Eiffel Tower, you have access to all the floors (1st floor, 2nd floor, and the top). The visit to the Eiffel Tower begins on the upper floors (the second floor or...
-
- Can I book my ticket online and pay later?
- Last minute - Tickets sold out: how can i visit?
- I bought a ticket for the 2nd floor and now I want to go to the top, is this possible?
- I want to visit by climbing the stairs but I can't find this ticket online, what should I do?
- I would like to visit by taking the stairs and then the lift from the 2nd floor to the top of the Tower. Can i purchase the ticket online?
- Does a ticket for the top allow you to visit the 1st and 2nd floors?
- I bought a ticket on line but I don't have a printer. Can I print the ticket at the Eiffel Tower?
- Can I change the date and/or time of my ticket?
- I made a mistake when entering my name (or inversed my first name and surname) what should I do?
- I can't log on to my account, what should I do?
- I am prevented from making my visit, can I cancel my ticket?
- Are skip the line tickets a real thing for the Eiffel Tower?
- Do any tickets grant priority access to the Eiffel Tower?
-
- Can I have lunch/dinner at Madame Brasserie or Jules Verne without a reservation?
- Can reservations be made for the Champagne Bar?
- Can I visit the Eiffel Tower after my meal?
- Do the gift shops have the same opening times as the Eiffel Tower?
- Is there a bookshop?
- Is there a museum?
- Can one visit Gustave Eiffel's office?
- Is it possible to picnic on the Eiffel Tower?
- Are there toilets or baby changing facilities?
- I've lost something, what do I do?
- Is there a left luggage office?
- In Paris, some museums close on Tuesdays. Does the Eiffel Tower?
- How can you walk up the Eiffel Tower on foot?
- What payment methods are accepted at the ticket office?
- Can you walk beneath the Eiffel Tower without paying for a ticket?
- Why is the top not accessible to people with reduced mobility?
-
- Who is entitled to a reduced price?
- Are holders of the large family card entitled to a reduction?
- Are holders of the ImagineR student Rail and Bus card entitled to a reduction?
- Is the Pass Musées museum pass card accepted?
- Is the Eiffel Tower free for babies?
- Is the Eiffel Tower free for blind people?
- Does the Teachers' Card allow free access to the Tower?
- Is it possible to book a guided tour?
-
- Getting to the Eiffel Tower on public transport?
- Which are the closest parking lots to the Eiffel Tower?
- Do the ticket offices open before the Tower does, and tickets be purchased to go up the Tower as soon as the lifts open?
- Can tickets be purchased at the Eiffel Tower up until closing time or do you have to arrive before?
- Can visits be made by people in wheelchairs?
- I have a pacemaker, a diabetic kit etc., can I get through the security controls?
- What is the quietest moment of the day?
- How long does a visit take?
- Is visiting time limited?
- Can I come to the Eiffel Tower on skateboards, in-line skates, quads, roller skates, on a scooter?
- Can I come with a pet?
Contact us
If you can't find the answer you can contact us directly on the Contact page