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NYC Verizon Fios customers were having some issues.

New York City Verizon customers complained about problems on Monday night as they experienced slow or intermittent internet connections reflected in this data from the connectivity trackers at Netblocks.

The number of reports on Downdetector had already been dropping, and Verizon spokesperson Ilya Hemlin confirmed it’s fixed in a statement sent to The Verge:

On Monday evening, some Fios customers in NYC briefly experienced intermittent network issues. The issue was quickly resolved and service is operating normally.

Update: The service is now back online.


Real-time metrics show US internet provider Verizon (AS701) is currently experiencing a widespread outage in New York with high impact to NYC, Queens, The Bronx and Brooklyn
Image: Netblocks (X)

From AOL Time Warner to DirecTV and Dish: 20 years of media mergers

Here’s how we got to a $1 deal combining DirecTV and Dish, with a few other stops along the way.

Verizon halved my $10 AutoPay discount out of the blue — just because it can.

Starting October 10th, along with many, many others, I’ll be paying another $5 per month. Verizon has been smoking out grandfathered plans with price hikes, hoping customers will switch to “myPlan,” but possible savings will come at a loss of benefits to the customer.


We want to let you know about an upcoming change to your Auto Pay discount. Here’s what to expect: While we continue to offer Auto Pay benefits, your $10/line discount will be reduced to $5/mo. and your bill will increase starting on or after 10.10.2024. However, your current plan price and benefits will remain unchanged. You also have the option of moving to myPlan, where you’ll receive an Auto Pay discount of $10/mo for every line you switch.
Thanks guys.
Screenshot: The Verge
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Syniverse blames global roaming outage on a “signaling storm.”

Last week, an outage disconnected wireless customers trying to use international roaming, and now we know why,

Syniverse says the problem was not a cyberattack but a “misconfiguration” that flooded its network with a near-infinite loop of error messages. Things are finally back online, and AT&T says it will credit customers for the days — but we haven’t heard more from T-Mobile or Verizon.


As a result of this root cause, the global network became flooded with error messages causing a near infinite loop called a “signaling storm.” This necessitated a blocking of a very limited number of peering partners who were producing excessive error loops and an upgrade of network capacity. We have now ensured safe performance and brought all peering partners back onto the network with full service restored.
Statement posted to X
Image: Syniverse
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Verizon is bundling Netflix with AMC Plus now, too.

The new bundle comes with Netflix’s ad-free Premium plan and AMC Plus for a price of $25.99 / month (saving you $5.99 if you were to subscribe to both services separately). It’s only available to Verizon customers who combine “select” home internet and select 5G mobile plans now through March 31st.

Verizon started offering a $10 / month Netflix and Max bundle last year, furthering its bet on becoming a streaming middleman.


Image: Verizon
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Verizon says it’s doing just fine.

Its wireless network “remains fully operational,” the company wrote this morning. But its customers could have issues connecting to users of “another carrier” — AKA AT&T, which is suffering a widespread, ongoing outage.


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A Verizon employee gained unauthorized access to 63,000 employees’ data in September.

The company recently filed a data breach notification with Maine’s Attorney General’s office saying that the employee doesn’t seem to have shared the data, which included names, physical addresses, and social security numbers.

Verizon told BleepingComputer that it had contacted law enforcement, but that “there is no indication of malicious intent.”


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Verizon will switch to Google’s Jibe platform to support RCS messaging on Android.

Years after switching to Messages as the default texting app on its Android phones, Verizon says it is “leveling up” the next-gen text message support with a plan to move from its self-hosted servers to Google’s Jibe RCS platform.

There’s no word on when the shift will happen, but it follows similar announcements from AT&T and T-Mobile last year and should allow for a more reliable experience, which Droid-Life notes should enable read receipts and interoperability with RCS on other networks.


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Get ready for Verizon legacy plan price hikes.

Starting March 1st, it’ll be an extra $4 per month to stay on the carrier’s Get More / Play More / Do More / Start 5G plans. Verizon confirmed rumors of the change to CNET on January 17th. On the plus side, it’s adding 5GB of mobile hotspot data to affected plans.

Verizon did away with those plans last year when it streamlined things with its “myPlan” offerings.


A screenshot of a Verizon email notifying about the price increase.
Verizon’s older 5G plans are getting a little pricier.
Screenshot: Wes Davis / The Verge
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Verizon sees a future in streaming bundles.

Verizon already offers a Disney Plus package, along with its new Netflix and Max bundle, but the company plans on announcing “more bundles and perks this year,” The Information reports.

That includes bundles with “several services” and not just two. As more people cut cable for streaming, The Information notes Verizon is likely looking to act as a middle-man to help users manage their services — all while getting a cut of those subscriptions.


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Come get your Verizon settlement money.

Verizon customers who were charged an “administrative charge” in recent years might be entitled to a piece of a $100 million class action settlement. A lawsuit alleged that the company added a bogus fee to customers’ bills to squeeze money out of them.

The charge must have occurred between 2016 and last year. The deadline to submit a claim is April 15. Here’s the claim form.


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Verizon Visible Plus “35FLASH” promo cuts $10 from the price of its monthly mobile plan.

The Visible Plus plan offers access to Ultra Wideband 5G and other perks over its base $25 per month plan (taxes and fees included with both).

It’s usually $45 per month, but with the above promo code, it’s $35 until “Visible provides notice that the discounted rate has been discontinued.” Whatever that turns out to mean — it’s available to both new customers and “qualified” subscribers to the cheaper plan, but only until 6AM ET tomorrow, December 28th.


The race to 5G is over — now it’s time to pay the bill

Networks spent years telling us that 5G would change everything. But the flashiest use cases are nowhere to be found — and the race to deploy the tech was costly in more ways than one.

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Verizon would like to remind us that it has a fiber network.

You know that nature is healing when Verizon issues a press release that doesn’t mention 5G. This one’s about a trial on the company’s fiber network that sent 1.2 terabytes per second of data over a single wavelength. In 2020, a similar trial achieved 800Gbps — in service of an impending “explosion of data” over 5G. How times change!