Plan Extra Small (XS) Medium (M) Large (L) Extra Large (XL)
Monthly Charge

Casual month to month

Minimum Monthly Charge

Casual month to month

$45/mth $65/mth $85/mth $115/mth
Annual Price Review
Business Demand Data
Monthly Data Allowance
2GB 80GB 120GB 180GB
Network Access
3G, 4G/4GX 3G, 4G/4GX, 5G 3G, 4G/4GX, 5G 3G, 4G/4GX, 5G
Plan Speeds
Minimum Term
1 month
Calls + SMS + MMS + MessageBank®

To standard Australian numbers

Unlimited
Calls + SMS + MMS

To international numbers

Unlimited SMS and MMS to all standard international numbers

Includes 30 minutes of calls to any standard international number, then purchase an International Calling Pack for additional minutes to selected destinations

Roaming Calls + SMS + MMS

For use while overseas

Add on an International Roaming Day Pass to use your service in selected overseas destinations. Not all destinations are included in the Day Pass. For more info, visit https://www.telstra.com.au/support/mobiles-devices/international-roaming

Roaming Data Allowance

For use while overseas

What's Included
Your plan is for a post-paid mobile phone service that provides access to the Telstra Mobile Network. It can be used within Australia to:
  • Receive calls, MMS and SMS;
  • Make calls and send SMS and MMS to standard Australian numbers; as well as calls to most '11xx', '12xx', '13xx' and 1800 numbers;
  • Access data on the Telstra Mobile Network;
  • Data Sharing between eligible services on the same account;
  • Calls, SMS and MMS to standard international numbers
What's Not Included
The plan cannot be used for:
  • Usage while you are overseas. You can't use it to make or receive calls, to send messages or to access mobile data whilst overseas
  • SMS & calls to premium numbers (e.g. 19xx numbers)
  • Calls to some satellite numbers 
  • Telstra Air
  • Use with an eSIM
Expiry
Excess Data Charge
Eligible Roaming Destinations
Maximum Early Termination Charges (ETC)
Devices
Allowances

All for use in Australia. For use in a smartphone or tablet only. 

Minimum Monthly Charge

Extra Small (XS) Medium (M) Large (L) Extra Large (XL)
$45/mth $65/mth $85/mth $115/mth
Monthly Data Allowance
Extra Small (XS) Medium (M) Large (L) Extra Large (XL)
2GB 80GB 120GB 180GB
Network Access
Extra Small (XS) Medium (M) Large (L) Extra Large (XL)
3G, 4G/4GX 3G, 4G/4GX, 5G 3G, 4G/4GX, 5G 3G, 4G/4GX, 5G
Minimum Term
1 month
Calls + SMS + MMS + MessageBank®

To standard Australian numbers

Unlimited
Calls + SMS + MMS

To international numbers

Unlimited SMS and MMS to all standard international numbers

Includes 30 minutes of calls to any standard international number, then purchase an International Calling Pack for additional minutes to selected destinations

Calls + SMS + MMS

For use while overseas

Add on an International Roaming Day Pass to use your service in selected overseas destinations. Not all destinations are included in the Day Pass. For more info, visit https://www.telstra.com.au/support/mobiles-devices/international-roaming

What's Included?
Your plan is for a post-paid mobile phone service that provides access to the Telstra Mobile Network. It can be used within Australia to:
  • Receive calls, MMS and SMS;
  • Make calls and send SMS and MMS to standard Australian numbers; as well as calls to most '11xx', '12xx', '13xx' and 1800 numbers;
  • Access data on the Telstra Mobile Network;
  • Data Sharing between eligible services on the same account;
  • Calls, SMS and MMS to standard international numbers
What's Not Included
The plan cannot be used for:
  • Usage while you are overseas. You can't use it to make or receive calls, to send messages or to access mobile data whilst overseas
  • SMS & calls to premium numbers (e.g. 19xx numbers)
  • Calls to some satellite numbers 
  • Telstra Air
  • Use with an eSIM

All for use in Australia. For use in a smartphone or tablet only. 

No longer available for new connections from 1 July 2022

Information about the service

Important information about this plan

This plan allows you to data share with up to 10 eligible upfront mobile or data plans on your account. 

Your device

You may bring your own compatible device with this plan, or may purchase an eligible device with this plan, payable outright or over 12, 24 or 36 interest-free monthly payments. Some devices may not have a 36 month repayment option.

See telstra.com/device  for more information on compatible devices. If you cancel your device payment contract early, you must pay any remaining device repayments in full.

Your data usage

If you exceed your included data allowance, your speed will be capped at 1.5Mbps, and slowed further in busy periods. This means it is not suitable for HD video or high speed applications and means that some webpages, videos, social media content and files may take longer to load, but you can still stream video in standard definition, listen to music, browse the web and access social media, even if the experience is slower sometimes. Heavy data users (users in the top 1% of all data users) may experience slower speeds than other users during busy periods.

You must comply with our FairPlay Policy and not use your service in an unacceptable, unreasonable or fraudulent manner, or in a way that detrimentally interferes with the integrity of, or causes significant congestion to, the network. 

You receive SMS and/or email alerts in near real-time when you reach 50%, 85% and 100% of your Data allowance. To check your usage, install the My Telstra app on your smartphone or tablet.

Information about pricing

Your first month's charges

When you start your plan, you will be charged for the first month when you place your order. If you purchase a phone, tablet or mobile broadband device on repayment, you will also be charged for the first month when you place your order. If you've been invited to receive a bill for this plan, you'll be charged on your next bill.

When will I pay?

You make an initial payment when you order this plan. If you've been invited to receive a bill for this plan, you'll be charged on your next bill. The minimum monthly plan charge (see above table) is charged in advance, on the same day each month. You can view your upcoming payment dates in the My Telstra app. 

How do I pay?

Autopay

You'll pay for your plan by automatic deduction from your credit or debit card (Visa, Mastercard or American Express) or a bank account. See our Direct Debit Payment Terms for more details.

Telstra Bill

If you've been invited to receive a bill for your plan, you'll need to pay the bill amount online or over the phone using an eligible credit or debit card or via BPAY or in person at Australia Post. Part payments are accepted once your Telstra Bill has been issued (minimum payment is $1). Overpayments and any other payment methods not mentioned above are not accepted.

Other Information

Can I cancel my plan?

Yes, you can cancel your plan at any time by calling us on 13 22 00, messaging us or visiting a Telstra store. When you cancel, your service will be disconnected immediately. We won't refund any money you've already paid and you'll need to pay out any remaining devices or accessories in full when you cancel. 

Can Telstra change my plan?

From time to time we may make changes to your plan, including price and inclusions, or we may move you to a new plan (which may cost more). If we change your plan or move you to a new plan and we reasonably consider that change or move has more than a minor detrimental impact on you:

a)       We’ll give you at least 30 days’ notice before making changes or automatically moving you to the closest available plan.

b)       If you don’t like the changes or the new plan, you can cancel your plan. If you cancel your plan, you’ll need to pay out the remaining cost of your devices, accessories or services in full.

FairPlay Policy

You must comply with our FairPlay Policy and not use your service in an unacceptable, unreasonable or fraudulent manner, or in a way that detrimentally interferes with the integrity of, or causes significant congestion to, the network. We may take action if you breach the FairPlay Policy, including suspending or cancelling your  service.

Need help? We're here for you

Visit telstra.com/contactus for our support options. Call 13 22 00 or 133 677 (TTY), or +61 439 12 5109 from overseas, to speak to someone about your plan or to obtain a copy of this summary in an alternative/accessible format.

For more information specific to your new Upfront Mobile Plan, visit telstra.com/upfrontplansupport

Complaints

If there’s something you’re not happy with and you wish to make a complaint, visit telstra.com/complaints. We like to make every attempt to resolve any issue but you can contact the Telecommunications Industry Ombudsman by phone on 1800 062 058 or visit tio.com.au/about-us/contact-us if you'd like an independent investigation.

This is a summary only. The full legal terms for this plan are available at telstra.com.au/customer-terms/home-family#upfront-plans