Skip to main content

Menu


Products

Service

CUSTOMER SERVICE
K19 ATX 115 perspektivisch HRes RGB - lens cropped
GO TO MY SERVICE

Product & Technical Services, Tips & Care, Tutorials, Downloads, Declarations of conformity

Customer ServiceMO - TH 8:00 - 17:00 AND FR 8:00 - 12:0000800 3242 5056customerservice@swarovskioptik.com

Dealer LocatorFind dealers near your locationGo to Dealer Locator
Your language:
English

Whistleblower system

The Swarovski Optik Group attaches great importance to acting with integrity. This applies at company level as well as at management and employee level. We comply with applicable laws and regulations as well as internal guidelines. In order to enable managers and employees to behave with integrity and in accordance with the rules, we have issued various internal codes of conduct and guidelines.

With the Whistleblower Directive EU-2019/1937, the European legislator has created a legal framework for drawing attention to wrongdoing of any kind. In Austria, this EU directive was implemented with the Whistleblower Protection Act (HSchG). It obliges companies with more than 50 employees to set up an internal whistleblower system.

We now also have such a system in our company. It is intended to help us to draw attention to irregularities by providing appropriate information so that we can react promptly, restore the legal situation as quickly as possible and avert damage.

All information of this kind will of course be treated confidentially. The identity of persons and data are 100% protected. We process every suspected case impartially and neutrally. Every report received is examined carefully and comprehensively by the Compliance Manager. If the case is valid, it is presented to the Compliance Board and the next steps are agreed. If a breach of the applicable rules is identified, the necessary steps are taken.

What can be reported?

  • Beyond the subject areas provided for in the Austrian Whistleblower Protection Act (HSchG):

  • Antitrust law and fair competition

  • Avoidance of conflicts of interest

  • Gifts, invitations and benefits

  • Export control

  • Protection of information

  • etc.

In the “Other” category, topics can be reported that go beyond the reporting categories specified by the legislator.

How to report in our whistleblower system ?

The following channels have been set up:

1. the whistleblower platform can be accessed via the following link:

Anonymous reports can also be submitted via the whistleblower platform. Further information on the legal background, the process and operating instructions for the system and other information can also be found at the link provided.

2. E-Mail: Information can also be sent by e-mail to compliance@swarovskioptik.com

3. Telephone: Information can also be given by telephone on +43 5223 511-6475.

Contact details:
Risk- and Compliancemanagement
Daniel-Swarovski-Straße 70 6067 Absam, Austria
T +43 5223 511-6475
M +43 664 8555641
compliance@swarovskioptik.com

Certifications & Compliance Statement

Since its foundation in 1949, SWAROVSKI OPTIK has celebrated high quality awareness as an important pillar of its corporate philosophy. Long before terms such as Kaizen, continuous improvement or lean management were considered helpful management methods, the SWAROVSKI OPTIK team was already committed to optimizing the quality of its products in precisely this sense.

Quality control of spotting scope lenses in the production of SWAROVSKI OPTIK in Absam, Tyrol

Swarovski Optik

Quality management


In the early days, quality was associated primarily with the fulfillment of technical specifications, which one tried to ensure by testing and inspecting the end products.

However, product quality alone was no longer enough. In order to consistently align all operational processes with the needs and changing requirements of our customers, the company management decided to implement an ISO-9001 certified quality management system in 1998. This quality management system ensures not only the highest product quality, but also a constantly rising service quality.

Download EN ISO 9001

Biodiversity is important to all aspects of human life.

Swarovski Optik

Health and environment


As is well known, environmental protection starts at home: The wide range of operational activities to protect our environment have been restructured and integrated into the existing framework of the quality management system in accordance with the requirements of ISO 14001. This process covers a wide range of measures from the careful use of raw, auxiliary, and working materials as well as supplies to the proper disposal of waste.

Download EN ISO 14001

At SWAROVSKI OPTIK we regard sustainable management as our natural approach to doing business, savoing ressources

Swarovski Optik

Energy management


Energy efficiency was recognized as a key factor to secure the location in Absam. By using state-of-the-art technologies, we are actively contributing to climate protection. Together with selected partners and with the intensive involvement of our employees, we are continually developing innovative solutions to maximize energy efficiency and minimize our
ecological footprint. We are happy to have been certified in accordance with the ISO 50001 standard from 2014.

Download EN ISO 50001

One with nature: the Iceland Hunters stalking with the NL Pure - SWAROVSKI OPTIK NL Pure in the hands of Alma from hunting_iceland

Swarovski Optik

REACH DECLARATION OF CONFORMITY


According to the REACH regulation (EC) No. 1907/2006, art. 33, we as a manufacturer are obliged to declare all substances of the candidate list, which our products contain in a concentration of more than 0.1 mass percent.

As a responsible producer, we are happy to comply with this requirement. Please refer to the following list to see the substances and their application.

REACH DECLARATION OF CONFORMITY