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What is the minimum/maximum amount of insurance I can get through Superhero?

Superhero offers Death and TPD Insurance cover that is dependent on a number of factors. Depending on your age, you may be eligible for up to $250,000 of cover.

For more information please refer to the Superhero Super Insurance Guide.

How do I know if I am eligible for insurance with Superhero?

You are eligible for default insurance cover if:

  1. You have submitted a Member Application via the Superhero Super Member Portal; and
  2. You have not opted out of Insurance; and
  3. You have completed the Occupation Category questions; and
  4. An initial contribution or a rollover has been received by Superhero Super to cover your insurance premium.

What types of insurance can I get with Superhero Super?

There are two different types of insurance available to members of Superhero Super:

  1. Death Insurance (also referred to as Life Insurance): Provides a lump sum benefit if you die or are diagnosed with a Terminal Illness.
  2. Death and Total Permanent Disablement (TPD) Insurance: Provides a lump sum benefit if you die, suffer a Total and Permanent Disablement or are diagnosed with a Terminal Illness.

When you sign up to Superhero Super, you will be asked to confirm or opt out of our default insurance cover offering, which includes up to $250,000 of Death and Total Permanent Disablement (TPD) Insurance. 

Once you have completed our insurance questionnaire and opted into default insurance or opted out of insurance, you will be able to see your selection in your Superhero Super account.

For full details please read the Superhero Super Insurance Guide.

If you are a member of Superhero Super’s Employer Default option (Superhero MySuper) please read the Superhero MySuper Insurance Guide for insurance cover information, as cover is different to the above.

If you are a previous member of Smartsave, your insurance cover will be according to the Smartsave Insurance Guide.

Who provides insurance to Superhero Super members?

Insurance is provided to Superhero Super members by MLC Limited.

For more information please refer to the Superhero Super Insurance Guide or the Superhero MySuper Insurance Guide if you are a member of Superhero Super’s Employer Default option.

Can I transfer my insurance?

Yes, you are able to transfer insurance cover you have with another provider to insurance with Superhero Super. To transfer your cover please contact us via online chat or email at super@superhero.com.au

For more information please refer to the Superhero Super Insurance Guide or the Superhero MySuper Insurance Guide if you are a member of Superhero Super’s Employer Default option.

Am I covered for existing medical conditions?

Provided you meet the eligibility conditions, when you join Superhero Super you can choose to receive default death and total and permanent disablement cover without any medical underwriting.

Your default cover will be for New Events only for the first 24 months.

New Events cover is cover for an illness first diagnosed or an injury that first occurs on or after the date your cover commences or recommences in Superhero Super.

For more information please refer to the Superhero Super Insurance Guide or the Superhero MySuper Insurance Guide if you are a member of Superhero Super’s Employer Default option.

Can I have Death insurance without TPD?

Default Cover includes both Death and TPD Insurance cover however you can choose to have stand-alone Death insurance cover.

For more information please refer to the Superhero Super Insurance Guide or the Superhero MySuper Insurance Guide if you are a member of Superhero Super’s Employer Default option.

How does life and TPD insurance work?

Life (Death) cover insurance provides financial support for your family and other dependents if you die or you’re diagnosed with a terminal illness. TPD insurance provides financial support to you if you suffer a total and permanent disability. Only “any occupation” life and TPD cover is provided via super. Cover ends at age 70.

Provided you meet the eligibility conditions for cover, when you join Superhero Super you can choose to receive default death and total and permanent disablement cover without any medical underwriting. Your default cover will be for New Events only (see below) for the first 24 months. If you are not At Work continuously for 60 consecutive days at the end of the 24-month period then New Events cover will continue until you have been At Work for 60 consecutive days. The amount of default cover provided will depend on your age.

For more information please refer to the Superhero Super Insurance Guide or the Superhero MySuper Insurance Guide if you are a member of Superhero Super’s Employer Default option.

How does income protection insurance work?

Income protection cover is only available through Superhero MySuper. If you are a Superhero MySuper member you automatically receive default income protection as part of your employer account set up. The amount you receive is 75% of your income and 9.5% of your superannuation benefits, totalling 84.5% of your monthly income (up to the maximum benefit of $20,000 per month; then 50% of monthly income thereafter up to $30,000 per month). For more information please refer to the Superhero Super Insurance Guide or the Superhero MySuper Insurance Guide if you are a member of Superhero Super’s Employer Default option.

What does Default Cover for New Events mean?

If you meet the eligibility criteria, Default Cover commences for New Events only. There must be a sufficient account balance to pay the first monthly Premium.

New Events Cover will apply for 24 months from the date that your cover commenced. If you are not At Work continuously for 60 consecutive days at the end of the 24-month period then the New Events cover will continue until you have been At Work for 60 consecutive days.

This is only applicable for members of Superhero Super. For conditions relating to Superhero MySuper, please refer to the Superhero MySuper Insurance Guide.

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