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All key details at a glance
Your benefits as a Sunrise customer
Frequently asked questions
Mobile
Yes, this offer is valid for new subscriptions. If you’d like to change your existing UPC mobile subscription, call us on 0800 66 88 66 so that we can advise you.
Unlimited data and calls in: Switzerland, Germany, Italy, France, Spain (incl. Canary Islands and Balearic Islands), Portugal (incl. Madeira and Azores), Austria, Liechtenstein and Greece. Overseas territories of the countries listed are excluded.
3 GB data per month in: Åland Islands, Andorra, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, Gibraltar, Greenland, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Jersey, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Puerto Rico, Romania, San Marino, Sweden, Slovakia, Slovenia, Svalbard and Jan Mayen, Turkey, United Kingdom, United States (USA). Overseas territories of the countries listed are excluded.
Yes, you can benefit from our attractive data-roaming packages. For more information, please visit sunrise.ch/en/roaming.
No, when you purchase Swiss Travel+ online together with Easy Internet (&TV), we’ll waive the one-time activation fee of 159.80.
The eSIM replaces the physical SIM card and simply lets you use other phone numbers with the same smartphone (dual SIM mode).
An eSIM chip is permanently integrated into your device and receives all the information you need from your eSIM profile.
Internet
Call us on 0800 66 88 66 so that we can provide personal advice. This offer is only valid for new subscriptions.
Yes, we have a dedicated onboarding team that will support you if necessary.
Yes, the activation can be scheduled for up to four months after signing up.
No, if the fibre-optic connection is not installed at the customer’s explicit request, there’s no charge for a normal installation.
Landline
Up Connect, Up Home and Up Home+ products include a landline connection. Easy Internet (& TV) is available with a free landline connection as well. To activate the landline connection for Easy Internet (& TV), call our hotline on 0800 707 504.
TV
With Sunrise TV, you can enjoy over 280 live TV channels as well as series and films from the most popular streaming and sports apps that are already conveniently preinstalled on your TV Box. An intuitive user interface gives you quick access to your favourites, including blockbusters, series, sport or news. Exclusively for Sunrise customers – the Swiss streaming app oneplus in the Premium Sunrise Edition.
These are your benefits:
280+ TV channels and 200 radio stations
Seven days of Replay
Up to 2,000 hours of recordings
Six individual user profiles
Voice control
Up to five streams and devices simultaneously
TV app for on the go and abroad
With Sunrise TV, you have access to more than 280 TV, sports and premium channels as well as more than 200 radio stations. Additional service options, such as foreign-language packages, Video on Demand and much more, are also available. Discover all the channels and options on our TV channel page.
Yes, with the Sunrise TV App you can watch TV on your Smart TV, Apple TV, Fire TV, a browser or your mobile devices as well. The Sunrise TV App is included. To find out more about the app, please refer to our Sunrise TV App page.
Yes, you can order up to five Sunrise TV Boxes. Each additional box costs CHF 10.– per month and can be ordered by calling 0800 707 504 or directly via the Sunrise TV App. To find out more, please refer to our TV Box support page.
Yes, the most popular streaming and sports apps, such as Netflix, oneplus, Apple TV+, Sky Show and more, are conveniently preinstalled on your TV Box. Discover additional TV and voice packages or start watching films and series with just one click. You’ll find all the apps and options on our Entertainment page.
Yes, you can skip Replay ads with our Skip Ads option. You can sign up for this additional service for 7.90/month with no minimum contract period directly on your Sunrise TV in the TV Shop app. To find our more about the Skip Ads option, please refer to our Replay TV page.
Yes, it is. However, we recommend a cable connection, as it’s more stable.