A Metlink Explorer day pass gives you and an accompanying child aged 5-15 unlimited travel for one calendar day on Metlink buses and trains weekdays after 9am, including after midnight services, and the Airport Express. The ticket for zones 1-14 can also be used on the Wairarapa Rail Line service departing Wellington at 8.21am.
You can load a Metlink Explorer day pass onto your Snapper at participating Snapper retailers, or with the iOS or Android Snapper Mobile app.
Please note that passes can not be purchased using existing Snapper credit.
The pass will activate and start the 1-day count down first time you tag off on a journey that meets the criteria to use the pass.
When using a travel pass, you still need to make sure to tag on and off as you normally would, to avoid default/penalty fares. Any default/penalty fare or IOU incurred will stop your pass from working if you do not have enough balance to cover the charge.
Refunds for change of mind or circumstance are not available for Metlink Explorer day passes.
This policy is set by Metlink, and is in line with their Conditions of Carriage/refund policy (https://www.metlink.org.nz/legal/refund-policy).
For any questions, please reach out to Metlink on 0800 801 700, or for more information on 30-day passes, see the Metlink website.
