Wellbeing support line for health and social care workers

You can talk to us about whatever’s troubling you, however large or small the issue feels. We listen without judgement, so you can talk to us about anything that's worrying you.

Maybe you've had a tough day, are feeling worried or overwhelmed, or just have a lot on your mind. Sometimes, a listening ear, some time to reflect and a chance to talk things through can make all the difference. We’re here to listen so you never have to face it alone.

Samaritans’ dedicated helpline number for health and social care workers and volunteers in England has now closed. But we’ll still be here to listen whenever you need us.

People who call the discontinued helpline number will hear a message explaining that the helpline has now closed. Their call will then automatically be put through to Samaritans’ free national helpline, 116 123, where it will be answered by a trained Samaritans volunteer.

Why has the dedicated helpline for NHS and social care staff closed in England?

The dedicated helpline number for NHS and social care workers was set up during the coronavirus pandemic. Samaritans received over 17,000 calls to the helpline during this time.

After reviewing its support package for staff, the NHS decided to discontinue the dedicated helpline, along with some other specific services that were set up in direct response to the coronavirus pandemic, and place more focus on the internal health and wellbeing support that’s available to NHS staff.

Even though the dedicated helpline number has closed, Samaritans is still here to support NHS and social care workers in England. Whatever you’re facing, we’re here to listen.

Call us free, day or night, on 116 123.

NHS and social care workers in England

Samaritans offers a free wellbeing support line for health and social care workers in Wales, funded by the Welsh Government. Coronavirus has changed the way we all live and work, and during this challenging time, we believe that no one working or volunteering in health or social care should have to face it alone. If you are struggling to cope or want to talk, we're here for you. You can call us for free on the numbers below.

NHS and social care workers in Wales (English line — open every day between 7am–11pm)

NHS and social care workers in Wales (Welsh line — open every evening between 7pm–11pm)

Mae’r Samariaid yn cynnig llinell gymorth lles ddi-dâl i weithwyr iechyd a gofal cymdeithasol yng Nghymru, a ariennir gan Lywodraeth Cymru. Mae’r Coronafeirws wedi newid y ffordd rydyn ni i gyd yn byw ac yn gweithio, ac yn ystod y cyfnod heriol hwn, credwn na ddylai neb sy’n gweithio neu’n gwirfoddoli ym maes iechyd a gofal cymdeithasol orfod ei wynebu ar ei ben ei hun. Os ydych chi’n cael trafferth i ymdopi neu eisiau siarad, rydyn ni yma i chi. Gallwch ein ffonio’n ddi-dâl ar y rhifau isod.

Gweithwyr y GIG a gweithwyr gofal cymdeithasol yng Nghymru (Llinell Saesneg — ar agor bob dydd 7am–11pm)

Gweithwyr y GIG a gweithwyr gofal cymdeithasol yng Nghymru (Llinell Gymraeg — ar agor bob nos 7pm–11pm)