About the tram
Dubai Tram is one of the safest modes of public transport in the world, designed to be an essential part of Dubai transport network. The tram service links Dubai Metro and the Palm Monorail and runs along Al Sufouh Road and Jumeirah Beach Road.
Train Structure
The Dubai Tram is considered the first tramway project outside Europe powered by a ground-based electric supply system extending along the track, thus obviating the need for catenary cables. It is also the world's first tramway that uses Platform Screen Doors in passenger stations fully aligned with the tram door's opening and shutting mechanism, providing maximum convenience, safety and security for passengers, and at the same time protecting the quality of the air-conditioning in the interior of both stations and carriages from external climatic conditions.
Facilities & Equipment
Dubai Tram is a modern and fully automated rail system, providing a vast number of features and services for the convenience of the users. Apart from being the most convenient means of transportation, the highlights of the Dubai Tram service are the following:
Wi-fi on the move
Wi-Fi access throughout the Tram network. Complete mobile phone coverage across the entire network.
Mobile Coverage
Complete mobile phone coverage across the entire network.
Dedicated Tram Police
Dedicated Tram Police force to enforce rules
Emergency Call Box
Emergency Call Box (ECB) available in each train and station.
Radio Link
Integrated radio system between the Tram and emergency services.
Accessibility
Convenience and ease of use are the primary objectives of the Dubai tram, so it has been providing all the services that ensure greater comfort and easy accessibility for the all users.
Tactile Guidance Path
Contrasting tactile guidance path for those with difficulty in seeing.
Platform Alerts
Platform alerts such as audible beeps when doors open and close and corresponding flashing light signals.
Wheelchair Access
Dedicated spaces for wheelchair users on all trains.
Lift Access
Lift access available to all metro station levels.
Informative Displays
Information displayed on screens throughout trains and stations.
Rules & Code of Conduct
- 1
Please don't push
- 2
Please respect personal space
- 3
Please move along the platform
- 4
Please give way to other people
- 5
Please move down into the cabins
- 6
Please allow passengers to get off the train before you get on
2Suitcases permitted per passenger
All luggage must be stowed in the dedicated luggage area, which can be found in each cabin.