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Apply for Renewing a Driving Licence

This service enables you to renew your driving licence.

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Eligibility
Individual customers, citizens and residents, are eligible to apply for this service.
Required documents

For all nationalities

  1. Valid Emirates ID.
  2. Eye test, valid for 2 years.
  3. Medical fitness test if the customer’s profession is "driver" (the customer must pass a comprehensive medical test in one of the hospitals accredited by RTA).

For diplomats

  1. A letter from the Ministry of Foreign Affairs.
  2. Emirates ID, if any.
  3. A diplomatic card for Embassies, Consulates and International Organisations instead of the Emirates ID.

From People of Determination (suffering from physical disabilities that may prevent them from driving vehicles)

  1. Copy of the certificate of transfer to the doctor issued by the Licensing Agency.

Note: The customer should refer to Rashid Hospital for the medical test.

For Emirati passport holders without a family book (Marsoom holders)

  1. Original valid passport
  2. Copy of the valid Marsoom.

For Emirati passport holders, sons of Emirati women

  1. Copy of the valid passport
  2. Copy of a letter from the General Directorate of Residency and Foreigners Affairs stating that the customer's mother is Emirati.
Service fees

For customers younger than 21 years old

  • 100 AED driver licence renewal fees
  • + 20 AED Knowledge and Innovation fees.
  • 500 AED additional fees when requesting the mobile truck service for the eye test and licence renewal.

For customers 21 years and older

  • 300 AED driver licence renewal fees
  • + 20 AED Knowledge and Innovation fees.
  • 500 AED additional fees when requesting the mobile truck service for the eye test and licence renewal.

For evaluation test if the driving licence has not been renewed for more than 10 years

  • 200 AED training file opening fees
  • 100 AED learning application fees
  • 50 AED handbook manual fees
  • 200 AED RTA test fees
  • 500 AED delay fees in renewing the driving licence
  • 300 AED driving licence renewal fee
  • + 20 AED Knowledge and Innovation fees.

Note: The delay fine (10 AED) is calculated monthly from the expiry date of the licence, with a maximum of 500 AED. It is only required to pay the periodic renewal fees and undergo the evaluation test if the licence was expired for more than 10 years.
Process time
  • 5 minutes.
Website
RTA Smart Apps
RTA Partner Apps
Mahboub Chatbot
Self Service Machines
Eye Test Centres


Prime Medical Center - Dubai International Airport - Terminal 1, Departures Hall - First Floor

Dubai Optical

Yateem Optician

Malak Typing - Photocopying & Optical

Emirates Driving Institute - Eye Test

Salik Optical

Barakat Optical

Belhasa Driving Centre - Eye Test

Al Jaber Optical

Executive Optics

Apple International Optical

Leen Optics

Grand Optics

Rivoli EyeZone

Magrabi Optical


Process

Through Website

  1. The customer takes an electronic eye test at one of the Eye Test Centres.
  2. The customer enters his Emirates ID, driving licence details, or traffic file number and the data is automatically retrieved.
  3. The system verifies the customer’s identity by sending an OTP to his registered phone number.
  4. The customer applies for Renewing a Driving Licence.
  5. The system will validate the traffic file status.
  6. The customer confirms his driving licence details before its issuance.
  7. The customer settles all required fees and fines by credit card.
  8. The customer receives a temporary driving licence by email while waiting for the renewed licence, which can be delivered through the below channels:
    • Self Service Machines
    • Customer Happiness Centres in Deira or Al Barsha
    • Through the delivery service, with the delivery fees as follows:
      • Standard delivery 20 AED
      • Same day delivery 35 AED
      • Delivery within 2 hours 50 AED
      • International delivery 50 AED.
  9. The customer with an Apple device can receive the electronic licence from the Apple Wallet through the RTA Dubai App.

Evaluation Test

If the licence expired more than 10 years ago or is not issued after passing a road test, the customer must do the following:

  1. The customer applies for Renewing a Driving Licence.
  2. The system notifies the customer that his licence has expired more than 10 years ago and that an Evaluation Test is needed.
  3. The customer books the test appointment and chooses the institute.
  4. The customer settles the fees.

Through Smart Apps

  1. The customer takes an electronic eye test at one of the Eye Test Centres.
  2. The customer clicks on the service from the Smart App.
  3. The customer scans the QR code from the driving licence, or enters the following information: driving licence number, issue date, birth year and traffic code number.
  4. The customer settles the fines.
  5. The customer settles the required fees by credit card.
  6. The customer receives a temporary driving licence by email while waiting for the original renewed licence, which can be delivered through the below channels:
    • Self Service Machines
    • Customer Happiness Centres in Deira or Al Barsha
    • Through the delivery service, the delivery fees are as follows:
      • Standard delivery 20 AED
      • Same day delivery 35 AED
      • Delivery within 2 hours 50 AED
      • International delivery 50 AED.
  7. The customer with an Apple device can receive the electronic licence from the Apple Wallet through the RTA Dubai App.

Through Mahboub Chatbot

  1. The customer takes an electronic eye test at one of the Eye Test Centres.
  2. The customer types renew driving licence in the chat box.
  3. The customer provides the following information: traffic file number, licence issuance date, birth year with format (YYYY) e.g. 1988, and driver licence number.
  4. The customer selects a delivery method from below methods:
    • Electronic document sent to the customer’s registered email
    • Through the delivery service, the delivery fees are as follows:
      • Standard delivery 20 AED
      • Same day delivery 35 AED
      • Delivery within 2 hours 50 AED
      • International delivery 50 AED.
  5. The customer fills the delivery information.
  6. The customer settles the fines.
  7. The customer settles the required fees by credit card.
  8. The customer with an Apple device can receive the electronic licence from the Apple Wallet through the RTA Dubai App.

Through Self Service Machines

  1. The customer takes an electronic eye test at one of the Eye Test Centres.
  2. The customer settles the fines.
  3. The customer applies for Renewing a Driving Licence.
  4. The customer settles the required fees.
  5. The customer prints the driving licence from the Self Service Machine.
  6. The customer with an Apple device can receive the electronic licence from the Apple Wallet through the RTA Dubai App.

Through the Eye Test Centres

  1. The customer takes the eye test at the centre.
  2. The customer settles all the due fines.
  3. The customer receives a temporary driving licence by email to print it while waiting for the new licence, which can be delivered through the below channels:
    • Self Service Machines
    • Customer Happiness Centres in Deira or Al Barsha
    • Through the delivery service, the delivery fees are as follows:
      • Standard delivery 20 AED
      • Same day delivery 35 AED
      • Delivery within 2 hours 50 AED
      • International delivery 50 AED.
  4. The customer with an Apple device can receive the electronic licence from the Apple Wallet through the RTA Dubai App.

Through Mobile Eye Test Trucks

  1. The customer contacts Al Jaber Optical on 045220000
  2. The customer requests the mobile truck service for the eye test and driving licence renewal, and selects the day and time that suit him.
  3. The customer settles the required fees and fines.
  4. The customer receives a temporary driving licence by email to print it while waiting for the new licence, which can be delivered through the below channels:
    • Self Service Machines
    • Customer Happiness Centres in Deira or Al Barsha
    • Through the delivery service, the delivery fees are as follows:
      • Standard delivery 20 AED
      • Same day delivery 35 AED
      • Delivery within 2 hours 50 AED
      • International delivery 50 AED.
  5. The customer with an Apple device can receive the electronic licence from the Apple Wallet through the RTA Dubai App.

Note: The validity of the temporary licence varies according to the period set by the customer to receive the driving licence, and it ranges between 5 and 15 days maximum.
Average waiting time
  • Website, Mahboub Chatbot and Smart Application: Instantly
  • Self Service Machines: Instantly
  • Eye Test Centres: Unidentified.
Validity
  • Below 21 years old: 1 Year
  • 21 years old and above: 10 years for UAE and GCC citizens and 5 years for residents.
What you will get

Driving licence.
Terms and conditions
  • The validity of the medical test is 6 months from the date of its issuance.
  • All fines on the driving licence must be paid.
  • If the customer was 21 years old and above, the driving licence can be renewed 1 year before its expiry date.
  • If the customer was less than 21 years old, the licence can be renewed 1 month before its expiry date.
  • The driving licence to be renewed must be valid and with its owner.
  • Temporary or interim driving licences cannot be renewed.
  • The customer’s photograph is retrieved from the Emirates ID scanner.
  • Marsoom holders with an expired passport can renew their driving licence for a maximum period of 1 year.
  • Diplomats, people without a family book (Marsoom), and sons of Emirati women must visit the Customer Happiness Centers Umm Ramool, Al Manarah, Al Twar, Deira, Al Barsha or Al Kifaf to apply for the service in order to fulfil the requirements for their exceptions.
  • The customer can request the mobile truck service for the eye test and licence renewal.
  • If the driving licence was expired for more than 10 years, its renewal requires an evaluation test.
  • The renewal will be calculated from the transaction date for all customers.
  • If the customer has more than one category on his driving licence which has expired more than 10 years ago, he must take one assessment test, for light vehicle category. When he passes the test, all the categories will be included in the driving licence, and there is no need to take all the tests.
  • If the customer holds a driving licence from an exception country, regardless of his nationality, he is exempted from the evaluation test when renewing his Dubai driving licence.
  • Al Jaber optical working hours:
    • Monday to Thursday 9am to 6pm
    • Friday 9am to 12:30pm and 02:30pm to 6pm
  • List of hospitals accredited by RTA:

Clinic Name

Region

Contact number

Dubai Health Authority - Uptown Centre

El Muhaisnah

04-5024701

Dubai Health Authority - Jafza Area

Jebel Ali

04-5023203

Dubai Health Authority - JLT

Jumeirah Lake Towers

04-5024944

Al Tadawi Medical Centre

Deira

04-2038888

Zulekha Hospital

El Nahda

600524442

Zulekha Centre

Bani Yas Road

600524442

Zulekha Centre

Al Qusais

600524442

Iranian Hospital

Al Bada

04-3440250

JTS Medical Centre LLC

Jumeirah

04-3799954

Unicare Medical Centre

Al Jafilia

04-3529292

Apple International Polyclinic

International City

04-4227533
FAQs
  • Question 1: If the customer is on a visit visa, can he renew his expired driving licence?

Answer 1: No, the customer must have a valid Emirates ID.

  • Question 2: If the driving licence is issued in Dubai and the visa is from another emirate, can the customer renew the driving licence online?

Answer 2: Yes, the customer can renew the licence online after making sure that all the details of the traffic file are updated on the traffic system according to the new residence visa.

  • Question 3: If the customer submits the photo to the eye test centre and does the renewal online, which photo will appear on the new driving licence?

Answer 3: As per the policy, only the Emirates ID photo is used. However, if the said photo was not extracted for a certain reason, it is substituted with a photo from the system of the General Directorate of Residency and Foreigners Affairs, or from the camera, or the scanner.

  • Question 4: What is the procedure in case there is missing information?

Answer 4: If the customer applies for the licence online with missing information or documents, RTA team sends him an SMS to provide the details.

SMS Content: Dear customer, kindly provide us with your passport copy including your valid visa to complete your transaction. Email: rtaonline@rta.ae or elham.alfarsi@rta.ae. Thank you from RTA.

  • Question 5: What is the procedure in case the Police cancels or suspends a driving licence after reaching 24 black points?

Answer 5: The customer must go to Dubai Police to request an NOC letter to apply for an Evaluation test, so that RTA can open a new training file.

  • Question 6: Is it possible to renew or add a category to a military driving licence?

Answer 6: No, the customer must visit the concerned authority to add a category or renew the military licence.

  • Question 7: What is the procedure in case the customer’s driving licence was confiscated by Dubai Police for a reason, and the customer was asked to refer to the authority to solve the problem?

Answer 7: The customer is sent to Barsha Licensing Centre or Deira Licensing Centre.

  • Question 8: Is it possible to renew the driving licence from other emirates in Dubai?

Answer 8: No, it is not possible.
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