Privacy policy

At Puzzlers Jordan, we are committed to protecting the privacy and security of our users. This privacy policy outlines the types of information we collect, how we use and share it, and the choices you have about your personal information. By using our website, you consent to the practices described in this policy.

Information we collect

We may collect personal information that you provide to us when you register an account, make a purchase, submit a form, or interact with our website in other ways. This information may include your name, email address, phone number, billing and shipping address, and other contact details.

We may also collect non-personal information such as your IP address, browser type, device type, and other technical information that helps us improve our website and services.

When you create a personalized puzzle, we may collect photos or other materials that you upload to our website for the purpose of creating your puzzle.

How we use your information

We use the information we collect to provide and improve our website and services, to communicate with you, to process your orders and payments, to personalize your experience, and to comply with legal requirements.

We may use your personal information to send you promotional emails and marketing communications, but you can opt-out of receiving these communications at any time by following the unsubscribe link in the email or by contacting us directly.

If you create a personalized puzzle, we may use your photos or other materials solely for the purpose of creating your puzzle and delivering it to you. We will not use or share your photos or other materials for any other purpose without your consent.

How we share your information

We do not sell, rent, or share your personal information with third parties for their own marketing purposes. However, we may share your information with trusted third-party service providers who help us operate our website and provide our services. These service providers may include payment processors, shipping providers, and email service providers.

We may also disclose your information if required by law or if we believe that such disclosure is necessary to protect our rights, property, or safety or that of others.

Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

Cookies and tracking

We may use cookies and other tracking technologies to collect information about your use of our website, personalize your experience, and analyze trends and statistics. You can set your browser to reject cookies or to alert you when cookies are being sent, but some features of our website may not function properly without cookies.

Third-party links

Our website may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you believe that we may have collected personal information from a child under the age of 13, please contact us immediately.

Changes to this policy

We may update this privacy policy from time to time, and we will notify you of any material changes by posting the new policy on our website. You are advised to review this policy periodically for any changes.

If you have any questions or concerns about this privacy policy or our practices, please contact us at Puzzlers.jo@outlook.com