TELECOMMUNICATOR ESSENTIAL DUTIES & RESPONSIBILITIES
The listed duties are essential job functions that the position has been created to perform. The list of duties is not exhaustive. The employee may be called upon to perform any task that is implied from the listed duties or is within the scope of the general summary.
• Must be able to operate a multi-button telephone system, base radios, computer terminals, and teletype equipment to receive, evaluate, and transmit information that frequently involves emergency situations affecting human welfare and safety.
• Receive calls on emergency and non-emergency telephone lines and dispatch units to respond.
• Evaluate incoming calls, dispatch field units, and transmit information and messages upon request and/or according to established procedures.
• Relay messages between units or between a mobile unit and a stationary base.
• Dispatch police units, maintain police dispatch logs, and other police functions.
• Take telephone complaints and requests for information or assistance and relay them to appropriate personnel.