The Bridge Over Troubled Waters: Who We Are

Our Purpose:
The Bridge’s services and programs are offered to help our clients heal mentally, emotionally, physically, and spiritually. Our philosophy focuses on empowering individuals and families to make healthy decisions that will lead to productive lifestyles.

Call the 24 Hour Hotline at (713) 473-2801 for more information and/or to schedule an afterhours appointment.

Our Services:
Emergency Shelter and Basic Needs: The emergency shelter can accommodate up to 100 individuals each night in a combination of dormitory-style rooms and family rooms. Immediately upon entering the shelter, a Resident Advocate conducts an orientation, provides a shelter guide, and helps meet clients’ immediate needs. Throughout the duration of their stay at the shelter, residents have their basic needs met.

Crisis Intervention 24 Hotline: Shelter staff provide crisis intervention by meeting the immediate needs of clients upon entry into the shelter. Immediate needs include food, emergency medical attention, advocacy and accompaniment, legal assistance, protective order assistance, crisis counseling, and transportation assistance. Crisis intervention is also provided throughout the client’s residency at the Emergency Shelter as crisis situations arise.

Case Management and Support Services: Within 24 hours of entry into the shelter, clients meet with their assigned Caseworker. The Caseworker assesses the client’s immediate needs and provides the appropriate services or referrals. Caseworkers provide options to help clients increase their residential stability providing case management services including goal-setting, advocacy, accompaniment, domestic violence education, safety planning, lethality assessments, and information and referrals.

Coordination with Other Service Providers: The Bridge collaborates with many community partners to coordinate with and access mainstream resources and other community resources for domestic violence victims, sexual assault and homeless.