This Policy applies to the Papa Johns Kenya sites and apps.
Please read these terms of use carefully before downloading our applications and / or using our service.Papa John’s Kenya is committed to complying with the highest possible data protection regulations. If you have any questions or comments about this Privacy Policy, they can be directed to info@expresskitchenltd.com or in writing to the address supplied at the bottom of this page.
This Privacy Policy applies to the sites and apps where it appears, and any location or interaction where we collect personal information from you.
This Policy describes how we treat personal information. This includes www.papajohns.ke It also applies to our mobile sites and apps, all ordering channels, our social media pages, and your interactions with us offline, including information we obtain through phone or in-person orders. It also describes your choices regarding how we use and disclose your information. By interacting with us on our sites, platforms and locations, you agree to the terms in this Policy.
For example, we might collect your name, address, profile preferences and favourites if you register on our site. We might also collect your phone number or email address.
For example, we will collect passwords and other information for user authentication and account login.
For example, we may collect items purchased, amount purchased, transaction date/time and whether you used a discount or promo code when making in-store or online purchases.
For example, we collect your credit/debit card number, expiration date and security code if you make a purchase.
For example, we may collect the information you post in a public space on our site. We also collect information when you contact us or complete a survey.
For example, we may approximate your location based on your IP address. We may also collect location data through GPS or other similar methods.
For example, we may collect the date/time you access our website or mobile applications, the pages you access and the web site you came from or visit when you leave. We may also collect information about your interactions with our emails and advertisements.
For example, we may collect data about the type of device you use, the operating system and browser you use, your internet service provider, your device's regional and language settings, and other similar information. We may also collect your IP address or other device identifiers.
For example, we may collect information about you from our franchisees, affiliates and other business partners to provide you services, sell or distribute our products, communicate with you or provide you advertisements or other personalized content. We may also collect information from data sellers to enhance or supplement your customer information.
For example, when you “Like/Follow” us or share our content on social media platforms, we may collect information about your social media profile. The information we collect is dependent upon your privacy settings with the social network.
We may use your information to complete your order, process your payments and deliver your orders to you. We may also use your information to verify your identity, maintain your account, personalize your experience and facilitate our loyalty program.
For example, we might use your information to provide customer service and respond to your customer feedback. We may use your information to contact you about your orders or rewards.
We may use your information to make our website and products better. We might use your information to debug and repair system errors. We may use your information to customize your experience with us.
We may use information to protect our company, our customers, and our websites from malicious or fraudulent activity and prosecute those responsible.
For example, we might provide you with information about new products, restaurants in your area, and special offers. We might also use your information to serve you ads about products and offers. We might tell you about new features or updates. These might be third party offers or products we think you might find interesting. We may also use push notifications on our mobile apps.
We may contact you about your account or feedback, including transaction confirmations, technical notices and security alerts. We might also contact you about this Policy or our website Terms of Use.
We use information to comply with legal requirements and obligations, or as otherwise permitted by law or as we may notify you.
For example, if you register with us, sign up for our emails, enter a promotion or participate in a survey. We also collect information if you contact us. We collect information if you submit orders through our websites or mobile apps.
We use tracking tools like browser cookies and web beacons. To learn more about these tools and how you can control them, click here. We collect information about users over time when you use this website. We may have third parties collect personal information this way. We also collect information from our mobile apps.
For example, our business partners may give us information about you. Social media platforms may also give us information about you.
For example, we may combine information that we have collected offline with information we collect online. Or we may combine information we get from a third party with information we already have.
For example, if you register with us, sign up for our emails, enter a promotion or participate in a survey. We also collect information if you contact us. We collect information if you submit orders through our websites or mobile apps.
We use tracking tools like browser cookies and web beacons. To learn more about these tools and how you can control them, click here. We collect information about users over time when you use this website. We may have third parties collect personal information this way. We also collect information from our mobile apps.
For example, our business partners may give us information about you. Social media platforms may also give us information about you.
For example, we may combine information that we have collected offline with information we collect online. Or we may combine information we get from a third party with information we already have.
For example, we share information with our franchisees and affiliates to complete your orders and process your payments. We may also share information with our franchisees to provide local offers and promotions that might interest you.
For example, we share information with vendors who provide mailing or email services, tax and accounting services, product fulfilment, delivery services, payments processing, data enhancement services, fraud prevention, maintaining and operating our web site and applications, data analytic services, and other business purposes. We may also share information with marketing partners who help facilitate online advertising. We may also engage vendors or service providers to collect information on our behalf.
For example, we will share information with third parties who co-sponsor a promotion. These partners may send you information about events and products by mail or email.
For example, we will share information to respond to a court order or subpoena. We may share it if a government agency, investigatory body, or law enforcement requests it. We might share information when we are enforcing our Terms of Service or protecting the security or integrity of our Systems or investigating potential fraud.
For example, if part of our business was sold, we may give our customer list as part of that transaction.
You can correct, update or delete your account information by accessing and making the change within your Papa John's online account.
To stop receiving our promotional emails or text messages, follow the instructions in any promotional message you get from us. Even if you opt out of getting marketing messages, we will still send you transactional messages. These include responses to your questions.
For example, you can choose to switch off Cookies on your internet browser.
For example, you can turn off the GPS locator or push notifications on your phone. You may also control precise location tracking by adjusting your location services settings. We may continue to approximate your location based on your IP address.
Our sites and apps are meant for adults. We do not knowingly collect or solicit personal information from children under 13 without permission from a parent or guardian. If you are a parent or legal guardian and think your child under 13 has given us information without your permission, you can email us and request that your child’s information be corrected or deleted. You can also write to us at the address listed at the end of this Policy. Please mark your inquiries "Customer Information Request."
Security of your information is very important to us. However, the Internet is not 100% secure. We cannot promise that your use of our sites will be completely safe. We encourage you to use caution when using the Internet. This includes not sharing your passwords.
We also keep information as otherwise required by law.
Information we maintain may be stored both within and outside of Kenya. If you live outside of Kenya you understand and agree that we may transfer your information to a state, province, country where data protection laws may differ. This site is subject to the Governing Laws of Kenya, which may not afford the same level of protection as those in your country. Your use of our Web Site and Applications or provision of any information constitutes your consent to the transfer, processing, usage, sharing, and storage of your information in Kenya and other jurisdictions as set forth in this Privacy Policy.
If you click on a third-party link, you will be taken to platforms we do not control. This Policy does not apply to the privacy practices of those platforms. Read the other companies’ privacy policies carefully. We are not responsible for these third parties.
Our site may also serve third party content that contains their own cookies or tracking technologies. We do not control the use of those technologies.
If you have any questions about this Policy or want to correct or update your information, please email us at info@expresskitchenltd.com
Express Kitchen Limited, CIC Plaza 5th Floor, Nairobi 00508, Kenyainfo@expresskitchenltd.comTel: (254)758-161-111
P.O. BOX 76337-00508
NAIROBI, KENYA
PIN: P052045498N
