The system was developed by Orange Group and conforms to the worldwide security standards and protocols. It has undergone thorough risk analysis and audits by external parties to ensure that the security meets international mobile banking norms.
Orange Money has in built protections such as:
- A strict policy on anti-money laundering
- Know Your Customer (KYC) procedures and transaction monitoring
- All transactions are PIN Protected
- In the event that a phone is lost or stolen, money only can be recovered upon replacement of the SIM card which requires the physical presence of the owner and production of an ID
Orange Money is developed in partnership with commercial banks in Sierra Leone who work with Orange to ensure controls are adhered to, security of transactions and compliance to Bank of Sierra Leone regulations.